Organization Name : GEPF
Facility Name : GEPF Self Service Registration
Applicable For : Government Employees in South Africa
Website : https://www.gepf.co.za/
How To Do GEPF Self Service Registration?
The Government Employees Pension Fund (GEPF) is Africa’s largest pension fund.
Related / Similar Service :
How to Transfer into GEPF?
How To Login Into GEPF Self Service?
Just follow the below steps to register for GEPF Self Service.
Steps :
Step 1 : Visit the official website of GEPF through provided above.
Step 2 : Next click on the “Self Service” link in the menu bar.
Step 3 : Regsiter with RSA ID number/ Foreign Passport Number
Step 4 : Please enter your details below. We’ll send a one time pin(OTP) to the cellphone number or email address provided.
Step 5 : Finally click on “Create My Profile” button to create your account.
FAQ On GEPF Self Service Registration
Frequently Asked Questions (FAQs) on GEPF Self Service Registration
1. What happens if the member retires but dies within 5 years of retirement?
When a member dies within 5 years of retirement, the following benefits accrues;
** A once-off lump sum (balance of the 5 years annuity) that will be paid to the member’s beneficiaries, as per the nomination form or paid to the deceased member’s estate, if a deceased member did not have beneficiaries, and
** A monthly pension that is paid to the deceased member’s spouse (spousal annuity)
2. How is the spousal annuity calculated?
If you die in service, the spouse’s annuity is half of the annuity that you would have received had you retired on the date of your death
The calculation is as follows;
50% X [(1/55 X final salary X pensionable service period) + R360]
3. Documents to be submitted to claim spousal annuity
A certified copy of the deceased’s ID (certified within the last six months)
** A Banking details form (Z894)
** A certified copy of the death certificate
** A certified copy of your ID your ID and confirmation of death by the Department of Home Affairs
** A certified copy of marriage certificate OR your customary union certificate / lobola letter / civil union certificate OR a certificate confirming your Hindu or Muslim marriage OR marriage in terms of any religion
4. What happens if the main member is not married or have a life partner?
If the main member is not married at the time of death, no spouse’s pension is payable.
5. What is Spouse Annuity / Life Partner pension?
A monthly pension or annuity is only paid to the spouse or life partner of a member or pensioner who has died. It is not paid to other dependants or beneficiaries who may have been named on the Nomination of Beneficiaries form
6. What is child’s pension?
When a GEPF member dies, the GEPF pays a monthly pension to his/her young children – this is called child pension. We pay child pension to the children of our deceased members – from birth to 22 years old.
7. Why are we being taxed while working (salaries) and even when we withdraw our pension benefits?
The South African Revenue Services (SARS) taxes all forms of income including pension benefits. The Income Tax Act 58 of 1962, prescribes the basis on which pension benefits must be taxed. The taxation for pension benefits on the mode of exit from the pension fund, namely;
** Withdrawal,
** Retirement , Death or Severance Benefits
Depending on the mode of exit the applicable tax tables as prescribed by SARS is applicable.
Some Important Information From Comments
Error / Problem:
1. I have been trying to register through app but it doesn’t allow me to create my own password after receiving my OTP. Can I be assisted in this regard because I tried a number of times without success.
2. This is totally waste of time and energy.I wonder who cape with this useless idea. Now I have been here for 5 days with the same response “Your ID or Email is invalid”.
3. I tried to register on the GEPF app several times but no avail. There seems to be serious issues with the app as it does not respond accordingly.
4. I tried to apply for self service registration but, every time I click on create profile it fails. I just proceed to home address and cell phone number. I also emailed a registration form but received no response.
Benefits of Using GEPF Self Service
Using GEPF Self Service provides several benefits for GEPF members, including:
** Convenient access to pension-related information and services online, 24/7.
** Ability to update personal information, beneficiaries, and apply for retirement or funeral benefits online.
** Faster processing of pension-related requests and queries.
** Increased transparency and control over pension benefits.
** Reduced reliance on paper-based processes.
** Enhanced communication with GEPF regarding pension matters.
Additional Generic Procedure
Here are the steps on how to do GEPF self-service registration in South Africa:
1. Go to the GEPF website at https://www.gepf.co.za/.
2. Click on the “Self-Service” tab.
3. Click on the “Register” button.
4. Enter your personal details, including your name, ID number, contact details, and email address.
5. Enter your banking details.
6. Create a password.
7. Click on the “Register” button.
You will receive an email confirmation with a link to activate your account. Once you have activated your account, you will be able to access the GEPF self-service portal.
Here are some additional things to keep in mind when registering for GEPF self-service:
** You must be a member of the GEPF to register for self-service.
** You must have a valid email address and a mobile phone number.
** You must create a strong password that you will remember.
Once you have registered for GEPF self-service, you will be able to access the following features:
** View your account balance
** View your investment statements
** Make changes to your investment profile
** Apply for loans
** Submit claims
View Comments (63)
Hi, I have also try to Register several times, I'd or cell is incorrect......????
Lulamile
I wanted to register but my credit card info is a no no!!!
I have registered on the app but it doesn't allow me me to create my own password after receiving my OTP. Can I be assisted in this regard because I tried a number of times without success.
I struggle with online self services
I need proof pf payment but the system rejet my emai
Hi I have been trying to register but I don't become successful
I am unable to register with gepf pls help
This is totally waste of time and energy.I wonder who cape with this useless idea.Now i have been here for 5 days with the same response:"Your ID or Email is invalid".HOW COME?
Hi I tried to register but I failed please assist me
We the investors we are crying by the way we are treated by the administrators of the funds who don't want to use other ways to trace the beneficiaries like industrial nos which are most relevant things like funds no membership no Id is not goodfortracing beneficiaries of the funds that is why our people are not found in the database because I'd was not there we were using book of life Reference book passport blue cards letter written by employer sheshabuye bonus Records of services
I tried self login bt seemingly someone is using my details as it's not my email adress and cell numbers.please assist me
Struggling to register all the time.Always invalid email iyooh.
Assist me on registration
Hi try to register for self service but your it does not go through.
I tried on to register on the GEPF app several times but to no avail. There seems to be serious issues with the app as it does not respond accordingly.
Phoning GEPF is also frustrating.
HELP.
Hi i cannot seem to win to register on Gepf app doesnt want to go through after i entered my email address.
I want to register on the gepf app but I'm failing as its saying either my ID or email or cell fone is incorrect and those details are correct please assist
I NEED TO REGISTER SELF SERVICE PLEASE ASSIST
I cannot believe for a governement system and the self service is not working
I tried to register on the gepf app from play store, but I failed every time. I supplied my own correct email address, then it says it is invalid.
I have applied about 10 days ago for my gepf statement, I would have received it within 7 days, but I did not receive it.
I tried to contact GEPF by phone, no success.
Please, help me
Hi. Plz help I have been trying do online registration bt always is says insert the I'd number
I am trying to register for self service and need a IRP5 for 2021
Yoh yoh yoh simple thing to do and cannot register, no help at all trying and trying
registration failed
Sipho
I've trying to register it is refusing saying I've reach maximum of my questionnaire..the reason for registration is I've made a claim 2020 October for divorce till to date nothing has happened I've calling every week but no one is helping
I am not winning to register online
So many people experiencing diffulties in relation to the selfervice registration means one simple and straightforward thing : the process is not user friendly at all and valuable data is lost. Shame.
I tried to register but I'm not sure that its successful or not please check for me!
I.m trying to register but doesn't take my email address, saying it's invalid but I.m using it everyday
I have requested retiment benefit statement, i was revered to self service. I have downloaded and went to login , it is failing and cant be assisted.
I want to register but I failed please help
I sent email requesting benefit statement and attached signed letter as per request,you referred me to selfservice,I try to register but failed
good afternoon, I have tried to register but failed
Hi. I have tried to register for the self service but it failed.
I have made three attempts to register but in vain
good morning
I have been trying to register but it says my details don't match.
Good afternoon i am having difficulty registering every time I try it says my details don't match i receive the OPT no it says it's wrong .
I'm struggling to get password.registering is challenge
Hi I'm struggling to register, help please.
I want to update my beneficiaries
I am trying to register but im failing, please help.ihave been trying for almost a week.
My father passed away within 5 years after his retirement and my mom did not received anything from GEPF to date.
I want to help my mom claim what is the process?
I want to submit the beneficiary's nomination form please help.
I am struggling to register can you please help me
I want to register for GEPF online registration
Good day I try to register on self service but I can't go through. Can you please assist me.
Morning i want to register for the self service account but i am struggling.I am working for the department of correctional service for the past 36 years .ID number 66122951XXXXX pension number 9649XXXX
Assist me to register
I'm truggling to register I enter my correct details
I tried to register on self-service but but when I continue it refuses
PLEASE CONTACT ME. MY HUSBAND PASSED AWAY AND I HAVE TO CLAIM FOR FUNERAL FUNDS AND MONTHLY PENSION.
Kindly assist me in the registration as a member. I am struggling to do so.
Good day. I am struggling to register via self service. I am entering my correct information, but it still doesn't want to work. I can't even enter the questionnaire and I do not receive the OTP pin
Good Day:
I tried to apply for self service registration but every time I click on create profile it fails. I just proceed to home address and cell phone no. I also emailed a registration form but received no response.
I’ve trying to register more than 20 times but it keeps on saying it will send OTP but to no avail and then shows try again and register. This app is so useless
I want to Register for self service there is strange language
I have been trying it refuses to create my profile, says,they are sending my OTP, but never sent
I have been trying to register but it refuses saying my email address is not matching
I tried to register but I failed, how can I do to start again as to logout
Good day. I have been trying to register for self service but when I try to click create profile it refuses to ho through.
I will also like to apply
I want to register for GEPF online registration
I want to register but when I enter the email and enter register.it doesn't go through