Organisation : Transport Sector Retirement Fund (TSRF)
Service Name : Funeral Benefit
Country : South Africa
Website : https://tsrf.co.za/benefits/funeral-benefits
What is TSRF Funeral Benefit?
The funeral benefit pays out if you and/or any of your immediate family members die. If you exit the Fund you will no longer be covered by or be able to claim for Funeral Benefits. The Funeral Benefit ceases at age 70. All active Members of the Fund and their immediate family members are covered by this benefit provided contributions are paid on time and are up to date. Part of the money your employer contributes every month pays for this benefit.
Related / Similar Facility : TSRF Unclaimed Benefits
Eligibility of TSRF Funeral Benefit
Active Member:
A member who is currently contributing to the Fund.
Immediate Family Member:
Your spouse and your children (either biological or adopted up to the age of 21; or full-time student studying at a registered financial institution up to the age of 26; or a disabled child)
Spouse:
Spouse means a husband or wife married to the Member by law, tribal custom, or tenets of any religion; and shall include a common law husband/wife of the Member or such person residing with the Member, who is normally regarded by the community as the Member’s husband/wife. A person of the same gender residing with the Member who is regarded by themselves and the community as a common law couple shall also be regarded as a Spouse.
How To Apply For TSRF Funeral Benefit?
** To avoid any payment delays, you should submit your claim to members@tsrf.salteb.co.za or contact our call centre on 011 544 8300 as soon as possible.
** Funeral claim payments are made within 48 hours after all documents have been received.
** Claim needs to be submitted within 6 months after death of member/family member. Funeral claims received after the 6 month period will not be paid.
** The claim form includes a list of supporting documents that must be attached when sending in the claim.
These include:
** Complete claim from as prescribed by the insurer.
** A certified copy of the death certificate.
** Certified copies of the ID of the claimant and deceased (in case of a child provide unabridged birth certificate).
** Police report in the case of death due to an unnatural cause; DHA1663 – Notification of Death Form.
** Proof of address of the claimant.
** If no beneficiary has been nominated, in the event of the death of the member, the letter of executorship and proof of estate late account.
** Copy of bank statement of the person claiming the benefit showing claimant’s name, stamped by the bank.
** If no ID and only passport, letter from the bank is always required. No third-party payment will be made (for any benefit).
FAQ On Transport Sector Retirement Fund (TSRF)
Frequently Asked Questions FAQ On Transport Sector Retirement Fund (TSRF)
What are the things that can go wrong that will prevent my claim from being paid?
** If your employer does not inform the Fund that you have left (often claim forms are only received by the Fund a few months after the member’s last working day).
** If the member and employer does not sign the form, or the employer has not stamped the form.
** If the employer does not complete and send the correct forms.
** If the Fund does not have a valid tax number for the member.
** If the employer makes an additional payment of a contribution after you have left.
** If you get another job and are back working in the industry the month after you left your previous employer your money remains in the Fund and will not be paid out to you as you continue to be a member of the Fund.
** If your employer is non-compliant in paying over your contributions to the Fund.
How long do death claims take to process?
The Pension Funds Act allows 12 months for death benefits to be paid. The Board of Trustees must make sure who all the dependants are and t what extent they were dependent on the member. This may take a few months to finalise. Make sure that you complete a Beneficiary Nomination form to identify your dependents. You will find this form on this website under Forms Download.