Organisation : Snapcraze
Service Name : Track Your Order
Country : South Africa
Website : https://snapcraze.co.za/
How To Track Snapcraze Order?
To track your Snapcraze order please enter your Order ID in the box and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.
Related / Similar Facility : Trendify Order Tracking Online
Steps:
Step-1 : Go to the link https://snapcraze.co.za/track-order/?
Step-2 : Enter the Order ID
Step-3 : Enter the Billing email and
Step-4 : Click on “Track” button.
Snapcraze Delivery Policy
If in stock we will deliver your product in 1-2 day/s to all major cities and 2-4 days at the most to outlying areas. This is one of the fastest delivery turnaround times in SA. We offer free insured shipping for all orders over R2000 in value – so all you pay for is the device/s ordered. Your device is then delivered to you at the ‘Snap’ of a finger!
Delivery Leadtimes For End-of-year Orders
Kindly note that orders placed during our sale period at year end will be fulfilled within an average lead time of up to 5 business days. If your device is scheduled for delivery sooner or if there are any delivery delays we will communicate this to you via e-mail.
Please ensure that you are aware of the expected delivery lead time for end-of-year orders & our warehouse closing date before placing your order as we cannot be held liable should your order be scheduled for delivery in January of the upcoming year. For the year 2025; our dispatch closes on 22nd December 2024 & re-opens in the second week of January 2025.
This means that orders placed by the 17th December, latest, are guaranteed to be delivered before Christmas & any orders placed after the 17th, MAY be delivered at the discretion of our warehouse before Christmas (where possible) or once we re-open.
Freight & Delivery of your product:
Snapcraze.co.za takes responsibility of your product from our warehouse to your doorstep. We offer free insured shipping on all orders placed on our website as well as detailed tracking from our door to yours! Upon receipt of payment or an official proof of payment from your banking facility you will receive an e-mail stating the date of delivery, your waybill number for tracking and instructions on how to track your order. Should you require further assistance/ information regarding delivery please do not hesitate to contact us.
Snapcraze Return Policy
Kindly be advised that all brand new items are covered by the local manufacturers warranty and therefore are eligible to be booked in at the manufacturers repair centre. For CPO devices we do not process full refunds – all our CPO models come with varying periods of the warranty – the exact period remaining will be clearly stated on each listing. You are welcome to give us a call should you need assistance.
Bulk Order Returns:
For Bulk Orders where fulfilment of the order required ordering of new stock, under NO CIRCUMSTANCE whatsoever will Returns/ Refunds will be accepted. Earphones, AirPods & Galaxy Buds that have been opened/ used will not be considered for return due to hygiene reasons. Please ensure you do ample research BEFORE accepting delivery of such items & opening the box as a broken seal is deemed usage & cannot be resold.
Incorrect Price Listings :
As per CPA & Consumer Services Ombudsman; should a product be listed at the incorrect price for some reason; the supplier ie. Snapcraze cannot be held liable to deliver goods at that price. Every supplier who advertises goods and receives offers (even at an incorrectly listed price) has the freedom to decide whether or not they are interested in accepting the offer and fulfilling the order or not. This principle only applies however if the consumer has been notified in writing by the supplier that the item has been listed at an incorrect price within 72 hours from time of order.