thedti.gov.za Customer Contact Centre Number : Department of Trade & Industry

Name of the Organization : Department of Trade and Industry – the dti
Facility : Customer Contact Centre Number
Head Office : Gauteng
Industry : Government
Service/Products : Government Services
Website : http://www.thedtic.gov.za/

THEDTIC Customer Contact Centre Number

Telephone :
For general queries, please contact THEDTIC Customer Contact Centre

Related / Similar Facility : THEDTIC Manufacturing/ Distribution Licence

Working Hours : Monday – Friday, from 08h00 until 17h00
National Callers : 0861 843 384
International Callers : +27 (12) 394 9500

E-mail :
Enquiries, compliments,complaints and suggestions can be sent to the following e-mail address: contactus AT thedti.gov.za

Fax :
National faxes: Send to 0861 843 888
International faxes: Send to +27 (12) 394 9501

THEDTIC Contact Address

Physical Address :
the dti,
77 Meintjies Street,
Sunnyside, Pretoria,
Gauteng, 0002

Postal Address :
the dti,
Private Bag X84,
Pretoria, Gauteng, 0001

Courier :
the dti,
12 Robert Sobukwe,
Sunnyside,
Pretoria,
Gauteng, 0002

Companies and Intellectual Property Commission (CIPC)
Tel: 086 100 2472
Fax: 086 517 7224

The National Consumer Commission (NCC)
Tel: 012 428 7000
Fax: 086 758 4990
E-mail: NNetshitomboni AT thencc.org.za or complaints AT thencc.org.za

THEDTIC Regional Offices

** With its Head Office based in Pretoria, the dti also offers its products and services to the public via several regional offices in KwaZulu-Natal, the Western and Eastern Cape.

Eastern Cape :
Physical Address :
5th floor
Africorp House
30 Govan Mbeki
Port Elizabeth
6001
T : (041) 502 9000
F : (041) 582 3901

Postal Address :
PO Box 465
Port Elizabeth
6000

Western Cape :
Physical Address :
Norton Rose House
8 Riebeeck Street
13 Floor
Cape Town
8001
T : (021) 480 8050
F : (021) 422 5104

Postal Address :
PO Box 1280
Cape Town
8000

KwaZulu-Natal :
Physical Address :
136 Victoria Embankment
Cnr Victoria Embankment and Fenton Lane
DURBAN
4001
T : 031 334 2560
F : 031 305 2804

Postal Address :
PO Box 3189
Durban
4000

THEDTIC Foreign Office

Foreign Economic Representatives :
The Department of Trade and Industry (the dti) designates Foreign Economic Representatives (FERs) to South African missions and embassies abroad. These FERs serve as the direct liaison between prospective foreign investors or potential importers and the Department´s Head Office in terms of facilitating and fostering export and investment promotion activities, and representing the dti as and when required.

the dti has FERs in the following regions :
** Southern African Development Community (SADC) and East Africa
** West Africa and Middle East
** Asia – East

** Asia – West
** Europe
** Americas – North and South
** International Trade and Economic Development (Permanent mission, Geneva)

About Us :
the dti´s strategic objectives are to :
1. Facilitate transformation of the economy to promote industrial development, investment, competitiveness and employment creation;

2. Build mutually beneficial regional and global relations to advance South Africa´s trade, industrial policy and economic development objectives;
3. Facilitate broad-based economic participation through targeted interventions to achieve more inclusive growth;

4. Create a fair regulatory environment that enables investment, trade and enterprise development in an equitable and socially responsible manner; and
5. Promote a professional, ethical, dynamic, competitive and customer-focused working environment that ensures effective and efficient service delivery.

Functions of THEDTIC

Some of the key functions of the DTI include

Promotion of industrial development:
The DTI is responsible for developing policies and programs that support the growth and development of the manufacturing and industrial sectors in South Africa. This includes providing financial support, technical assistance, and incentives for businesses to invest in and expand their operations.

Promotion of exports:
The DTI is responsible for promoting South African products and services in international markets and developing export markets for South African goods. This includes providing support and assistance to businesses in identifying export opportunities, participating in trade missions and exhibitions, and accessing export finance.

Promotion of small business development:
The DTI is responsible for promoting the development and growth of small and medium-sized enterprises (SMEs) in South Africa. This includes providing financial and non-financial support to SMEs, promoting access to markets and procurement opportunities, and providing training and skills development programs.