bidvestbank.co.za How To Get Lost & Stolen Cards : Bidvest Bank
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Organisation : Bidvest Bank
Status of Facility : How To Get Lost & Stolen Cards
Head Office : Johannesburg
Website : https://www.bidvestbank.co.za/lost-and-stolen-cards.aspx
Contents
Bidvest Bank How To Get Lost & Stolen Cards
** If you have misplaced any of your Bidvest Bank cards, whether locally or abroad, contact us as soon as possible and we will be on-hand to assist.
Related : Bidvest Bank Customer Service General Queries Number : www.southafricain.com/11137.html
** Your card will be replaced with 24-hour support.
Security Tips When Using Your Bank Card
Travelling Abroad
** Your World Currency CardTM comes with a duplicate card that you can use as a backup should one go missing. Keep the two separate.
** Make sure your bank has your contact number or email address where you can be reached should something occur on your account they need to verify.
** Keep the contact numbers for lost cards handy for immediate access.
At ATMs
** Be aware of your surroundings.
** Do not allow anyone too close to you that may distract you or offer help.
** Only insert your card on instruction of the ATM.
** If a strange message appears on the screen, remove your card and use it at another ATM, preferably at a different location.
** Screen the keypad from outside view when entering your PIN.
** Secure your card and cash before leaving the area.
** Never let your card out of your sight and do not be distracted while busy with a transaction.
** Set your ATM limit according to your average spend.
** Keep your bank’s contact centre on hand in case you need to report your card lost or stolen.
** Do not write your PIN number down.
Making purchases
** Make sure you get your own card back after every purchase.
** Never let your card out of your sight.
** Cover your PIN number when you enter it at a point of sale terminal.
General Precautions
** Inform us of any changes in your personal details.
** Never keep your card and PIN number together.
** Cut unused cards up and throw the pieces away separately.
** Keep sensitive information in a safe place or shred it.
** Regularly check your bank accounts to make sure everything is in order.
Contact Number
World Currency Card™ :
International: +27 11 407 3103
Bidvest Bank Account™ Card :
Domestic: 0860 11 11 77
International: +27 11 407 3103
South African Rand Currency Card :
Domestic: 0860 11 11 77
International: +27 11 407 3103
** Keep this contact information on hand at all times and call us as soon as possible when your card gets lost or stolen.