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Lancet Laboratories Careers Opportunities Admin Clerk / Receptionist 2019

Company Name : Lancet Laboratories
Job Title : Admin Clerk / Receptionist (permanent position)Current job opportunities
Closing Date : 2019-03-01 12:00:00 AM
Reference No. : 391749
Centre : Johannesburg Central Brenthurst
Website : http://www.lancet.co.za/careers/job-board/

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Lancet Laboratories Admin Clerk / Receptionist

At Lancet Laboratories we recognise that results are achieved through attracting, developing and retaining the best people. We support the attainment of equal opportunity progress, and believe that people are the spirit to us accomplishing our strategic goals.

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Applicants can create an online profile, view and apply for current vacancies on our careers portal by official website. If you feel that you are a suitable candidate for a position, please follow the application process.

Vacancy Details

An opportunity has presented itself to appoint a suitably qualified candidate into the position of Admin Clerk / Receptionist. This is a permanent position based at Johannesburg Central Brenthurst.

Job Summary

** Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.

Minimum Criteria

** Bsc Degree Advantageous
** Grade 12

Experience : 0-1 Yrs Relevant Working Experience
Remuneration : Compensation is commensurate with qualification and experience level.

How To Apply

Go to the official website click on career page.Career opportunity page will be displayed click on the apply now button on vacancy Page.

Lancet recruitment page will be displayed. Welcome to Lancet! Please select one of the following options below to continue. Click on Regsiter as Individual.

Enter the following details to fill the registration form .
Step 1 : Select Title
Step 2 : Enter Initials
Step 3 : Enter First Name
Step 4 : Enter Sur name
Step 5 : Select Nationality
Step 6 : Select Citizenship
Step 7 : Enter RSA ID Number

Step 8 : Enter Primary Email Address
Step 9 : Re Enter Primary Email Address
Step 10 : Enter Phone Number
Step 11 : Select Method of Communications

Step 12 : Enter Password
Step 13 : Re Enter Password
Step 14 : Tick the Terms & Conditions Check box.
Step 15 : Click on Register button.

Relevant Job Knowledge

** Computer literate
** Laboratory information systems
** Organisational policy procedures

Key Performance

** Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.

** Processes sample registration (“logging”) and queries according to set standard operating procedures.
** Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.

** Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
** Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.

** Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.

** Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
** Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.

** Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
** Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.

** Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
** Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.

** Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
** Responsible for adhering to Lancet uniform protocols as set standard operating procedures.

Competencies

** Ability to cope with nervous / distressed patients
** Ability to work in a pressured environment
** Ability to work as part of a team
** Adherence to company dress code
** Administrative skills
** Attention To Detail
** Communication
** Confidentiality / Sensitivity
** Customer orientation
** Empathy
** Flexibility
** Interpersonal skills
** Patience
** Telephone etiquette
** Business numeracy

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