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How to Claim Cellphone Insurance Cover : Vodacom

Organisation : Vodacom
Type of Facility : How to Claim Cellphone Insurance Cover
Head Office : Durban

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Website :

Vodacom Cellphone Insurance Cover

** Cellphone Insurance Cover from Vodacom provides insurance on new phones to all our customers.
** We insure your Vodacom cellphone against loss, theft and damage from as little as R35 per month.

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Related : Vodacom Rocking the Daisies Promotion :

** Lost or stolen phones are replaced within 24 hours through our nationwide network.

How much does Cellphone Insurance Cover cost?
Please note :
** Contract and Top Up customers; the premium will be added to your monthly bill.
** Prepaid customers; the premium will be debited from your bank account.
** Only new phones will be insured.

Phone value up to                                      Monthly premium*                          
R1,000 R35
R2,500 R53
R5,000 R85
R7,000 R129
R9,500 R159
R12,000 R195
R15,000 R245
R20,000 R295

Why get Cellphone Insurance Cover?
** With Vodacom Cellphone Insurance Cover, all Vodacom Insured customers with Android devices qualify for FREE Vodafone Protect.

** Powered by McAfee, the Vodafone Protect app lets you find, lock and wipe your phone in case it gets lost or stolen so your personal information is kept safe.
** Download the FREE Vodafone Protect app

How to lodge an insurance claim

** For your claim to be processed successfully, you must report it to us within 30 days of the event.

Lost Or Stolen Cellphone :
1. Call us on 082 111 to block your SIM and blacklist your phone.Remember to record the ITC reference number.
2. Report the loss/theft to the police and record the case number.
3. Submit a claim online

Damaged Cellphone :
1. Take the device to your nearest Vodacom Repair Centre.
2. A helpful consultant will book the cellphone in for repairs/replacement.
3. Submit a claim online

Contact Details :
** For more information, call Customer Care on 082 111, FREE from a Vodacom cellphone.
** Alternatively, download the claims form, and fill in the details.
** You can then fax it to 011 844-2913 OR email it to info AT

Contact Address

Shop 23
Scottburgh Mall,
Email : KznNaeem.Akoo AT

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