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saps.gov.za Applying for a Police Clearance Certificate : South African Service

Organisation : South African Police Service
Type of Facility : How To Apply For A Police Clearance Certificate
Head Office : Pretoria

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Website : http://www.saps.gov.za/services/applying_clearence_certificate.php

What is SAPS Police Clearance Certificate Service?

SAPS Police Clearance Certificate Service is available to people who require confirmation on their criminal status for emigration purposes or for working abroad.

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Related / Similar Facility : HPCSA Online Application For Registration

** A certificate will be issued stating whether any criminal offences are recorded against the applicant.

** The taking of the fingerprints is performed at the nearest police station, prior to the analysis thereof and the issuing of the certificate.
** The issuing of a Police Clearance Certificate is the sole responsibility of the SAPS Criminal Record Centre in Pretoria.

How To Apply For SAPS Police Clearance Certificate?

To apply for SAPS Police Clearance Certificate, Follow the below steps,

** The applicant must provide a full set of their fingerprints, preferable taken at their nearest Police Station.
** The applicant’s full name, surname, date of birth, place of birth and identity number (if available) must also be recorded on the fingerprint form.
** A copy of the applicant’s ID document/passport must accompany the application.

** The applicant must present their Identity Document at the police station as proof of identity will be required.
** South African citizens living outside the Republic, may apply at any Police Station in that country or at the South African Embassy.

** Fingerprints should be taken on the official fingerprint forms of the specific country.
** The fingerprint form must be signed by the person who took the fingerprints.
** The application must be accompanied by a completed set of fingerprints and a copy of the applicants Identity Document or Passport.

** If the applicant provide his/her cell phone number (currently only South African) on the application for a Police Clearance Certificate he/she will be provided with an sms indicating that application was received and the reference number that will be allocated to his/her certificate.

** The applicant can then determine, by making use of the reference number provided, when his/her Police Clearance Certificate has been finalized at the Police Clearance office by making use of the facility on the SAPS web site.

** The police station where the applicant applied will forward the complete application to the Criminal Record Centre.

Alternatively the applicant may deliver the completed application in person or mail the application to :
The Head of the South African Criminal Record Centre
(For attention: Police Clearance Certificates)
Private Bag X308
PRETORIA
Gauteng
South Africa
0001

The application may also be delivered by courier to :
The Head of the South African Criminal Record Centre
(For attention: Police Clearance Certificates)
Bothongo Plaza West
CRC Client Service Centre
1st Floor, Room 14
271 Francis Baard Street
PRETORIA

Hours :
** New applications for Police Clearance Certificates can be handed in and completed certificates collected 24 hours, 7 days a week.

SAPS Police Clearance Certificate Service Cost

** SAPS Police Clearance Certificate Service is rendered at R96-00 per application payable by bank guaranteed cheques bankers draft or electronic payment into the South Africa Police Service account ( ABSA cheque account number 4054522787; Branch code 632005; Swift code ABSA ZAJJ) in the favour of the National Commissioner of the South African Police Service.

** In the case of an electronic payment the initials and surname of the applicant should be indicated as the reference.
** The letters PCC must be added as reference, which will indicate that the payment is for a Police Clearance Certificate (PCC).

** An applicant who prefers to make an electronic payment abroad can approach any Bank who can make a telegraphic transfer and request that the relevant fees be payed into above mentioned Bank account.

** Proof of payment must be sent to this office before the processing of the application will take place.
** On completion, the certificate will be mailed to the applicant by post.
** Individuals abroad are responsible for their own postage.

** Applicants can arrange for the certificate to be collected via courier service at their own expense.
** A Police Clearance Certificate can be reissued within six months of the original application yet an additional cost of R96-00 will be required.
** After six months of the date of the original application a new application must be submitted.

Contact Information

Tel South Africa – (012) 393 3928
Tel International – 27 12 393 3928
Fax number South Africa – (012) 393 3909
Fax number International – 27 12 393 3909

E-mail addresses:
** crc-nameclear AT saps.gov.za
** crc.clientserv.sec AT saps.gov.za
** crc.client AT saps.gov.za

Type :
** This service is rendered on behalf of the Government to Citizen (G2C)

Service Standard :
** The average time to render this service will take approximately 14 working days from the day that the complete application is received at the CriminalRecord Centre until the Clearance Certificate is issued.

Some Important Information From Comments

Comments:
1. I have sent an application to receive my clearance certificate in June and I still have received any response. I am a French woman who lived in Cape Town for approximately 9 months. I want to immigrate to Canada as soon as possible. The immigration office is asking me for my clearance certificate. I cannot trace anything, I just know that the application arrived in your offices at the end of July. Could you please give me any information?

2. I am a RSA Citizen living in the UK, and I am trying to pay SAPS to have a police clearance certificate issued. Lloyds bank wants to know the physical address of the ABSA branch that the money needs to be paid into, as well as the account name, and the address of the High commission. Your help will be appreciated.

FAQ On SAPS Police Clearance Certificate Service

Here are some frequently asked questions (FAQs) about the SAPS Police Clearance Certificate service:

What is a Police Clearance Certificate (PCC)?
A Police Clearance Certificate (PCC) is a document issued by the SAPS that confirms an individual’s criminal record status in South Africa. It indicates whether the individual has any criminal convictions or pending cases recorded in the SAPS database.

How can I apply for a Police Clearance Certificate (PCC)?
You can apply for a Police Clearance Certificate (PCC) at your nearest SAPS police station or through the SAPS website. The application process may require you to submit your fingerprints, personal information, and other relevant documents. You may also need to pay a fee for the service.

What documents are required for a Police Clearance Certificate (PCC) application?
The documents required for a Police Clearance Certificate (PCC) application may vary depending on the specific circumstances and purpose of the application. Typically, you may need to provide your completed application form, a copy of your identification document (e.g., passport, ID card), and your fingerprints. Additional documents may be required for certain types of applications, such as for immigration or work purposes.

20 Comments
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  1. Bonginkosi

    Hi can you please check for my police Clearance

  2. Sipho Ngcobo

    Could you please check for me my clearance certificate

  3. Gaolathe Geofrey Gareanna

    Hi

    Please be informed i have sent my application for Police Clearance certificate to Pretoria and even to date i have not received “the sms” and your numbers and email addresses are not responded to. Where i get to know you received my application

    The embassy relate to your office for inquiry. Just as an sms atleast.

  4. Jonathon Lochenberg

    how long does a police clearance take i received a sms on the 3rd of November to say its in progress and no further feedback kindly assist me pleasse

  5. Buhlebenkosi Dlamini

    Please help track my application. Ref number:2022603826 & Ref number: 2022603814

  6. Nompumelelo Xulu

    Please assist track my PCC ref. 2022601385. Over 5 weeks now and my overseas employer is waiting for it urgently.

  7. Frederick Christiaan Mostert

    My ref no is 2022596XXX. Frederick Christiaan Mostert Id 780716 5181 XXX My application was loade on to your system on 8 September 2022 and again on 18 October 2022 ( by colonel L Lewis ) I need this clearance urgently in order to obtain a works visa overseas. My job offer expires shortly now. Please help

  8. Potu Daniel Masemola

    Since i applied for my police clearance on 16 Sept i recieved first message on19 sep but until now no response,but it’s been said is 14 day period,still waiting in vein.

  9. mawethu Mayekiso

    Good morning I would like you to assist me with my clearance certificate my reference number is 2022367756.

  10. Kiven

    I applied for my police clearance certificate on the 2nd of February and have tried in vain to track the progress of it. How long can this take to get it?

  11. Samu_Bhengu

    I applied last year in January got the notification that they are processing my application but there is still nothing and when checking with the police station where I did it they say I have not received anything. And the gave me the number to contact but whenever I call it always ring with no answer. Si I don’t know wht to do now

  12. Pasha casoojee

    Received Sms dated 15 Dec you received. That’s when the tracking went dead. Nobody answers the phones. This is pathetic.

  13. Roslen

    My husband applied for a clearance certificate and hes waiting 3 weeks already. They do not answer their phones and I believe their are companies giving out certificates other than SAPS. Charging up to 4000. Im shocked and disappointed once again, the SA Government.

  14. Mncedisi Tyutyani

    I have been applying my Police clearance in August and I received the sms that say s my application is on progress.Can you check when I get because I have Flight to Saudi Arabia,I find the job there

  15. alphews gofentsemang lebethe

    i have submitted all my documents at vryburg police police station for police clearance via fastmail on 11/02/2021..I just want to know how far is my certificate

  16. Lets Verify

    My client applied for a PPC in March 2020. He received a SMS to go collect. When he got to his local SAPS office told nothing there. How do we trace this for him.

  17. Laurane Bourgeois

    Good afternoon,

    I have sent an application to receive my clearance certificate in June and I still have received any response. I am a French woman who lived in Cape Town for approximately 9 months. I want to immigrate to Canada as soon as possible. The immigration office is asking me for my clearance certificate. I cannot trace anything, I just know that the application arrived in your offices at the end of July 2019. Could you please give me any information?

    Thank you very much! Have an excellent day.

  18. Denis

    I am a RSA Citizen living in the UK, and I am trying to pay SAPS to have a police clearance certificate issued. Lloyds bank wants to know the physical address of the ABSA branch that the money needs to be paid into, as well as the account name, and the address of the High commission. Your help will be appreciated.

  19. Lynne

    As a RSA citizen living overseas, how do I get the police clearance application form? I have searched the website and cannot find anything.

    1. Admin

      Information as provided from the Official Website :

      The police station where the applicant applied, will send the completed application to the Criminal Record Centre. Alternatively, the applicant may deliver the completed application in person or mail the application to:

      The Head of the South African Criminal Record Centre
      (For attention: Police Clearance Certificates)
      Private Bag X308
      PRETORIA
      0001
      SOUTH AFRICA

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