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Organisation : SASSA South African Social Security Agency
Facility Name : Request Names & Surname Update
Applicable For : Applicants who’s SRD Grant application was declined based on incorrect names and surname information
Website :


The President declared a National State of Disaster as a result of the Covid-19 global pandemic. In this regard he introduced a special Covid 19 Social Relief of Distress Grant (SRD) of R350 per month for 6 months to be paid to individuals who are currently unemployed, do not receive any form of income, social grant or UIF payment etc.

Related / Similar Facility : SASSA Payment of Covid-19 Grant

This Social Relief of Distress Programme was confirmed in the Regulations made under Section 27(2) of the Disaster Management Act, 2002 (Act No. 57 of 2002): Measures to prevent and combat the spread of COVID-19, as amended.

Request Names & Surname Update

Applicants who’s SRD Grant application was declined based on incorrect names and surname information provided, can complete the fields below and request that their information be updated.

Please ensure that you enter your ID Number, names and surname exactly as it appears in your South African green ID Document or on your Smart ID Card. Your names and surname will only be updated if it matches your details on the Department of Home Affairs database.

How To Update Name Online?

Just follow the simple steps mentioned below to update your Names & Surname online.

Step-1 : Go to the link
Step-2 : Scroll Down For “Request Names and Surname Update”.
Step-3 : Enter your ID Number in the space provided
Step-4 : Then enter your Name and
Step-5 : Enter your surname
Step-6 : Click on “Submit” button.

Terms & Conditions

** Applications for the special Covid-19 Social Relief of Distress Grant are only electronic.
** Do not visit SASSA offices to apply for this grant.
** If you need assistance to apply, SASSA staff & volunteers can assist.
** No paper based applications will be accepted.
** Payment will be effected through a channel of your choice.
** Citizens without bank accounts can also apply.
** In this case payment will be effected through a money transfer, once all the necessary validations have been completed.
** Once applications are approved, SASSA will request confirmation of bank account through a secure site – this will also be done electronically.
** Any applicant has the right to request confirmation that this request is from SASSA to protect themselves.

SRD Contact Numbers

Regional Contact Numbers for Social Relief of Distress (SRD) Applications. Applications could be made by either calling SASSA National Call Center: 0800 60 10 11 or Email to: grantenquiries [AT]

Add a Comment
  1. I applied ssrd grant may last year and your sytem said; your application was declined you are register in uIIF AND you are tax payer,I M not working and I found nothing from SARS,MY id is6706305491082

  2. my name is mxolisi IM unemployed I donot receive UiF AND MY application was decliened because sytem said IM registerd in UIF.ID 6706305491082

  3. I applied but it’s says decline because I’m registered on irp5 but I’m not working.

  4. I applied srd sassa decline rp5 .id 6904075333085 cell no not working

  5. I applied but nothing come trough saying that my application was declined or not my cell was missing my new one is 083 204 2026

  6. The link is not opening

  7. I approved for June,July,August but didn’t recieve no paydates but for September Nd October I have paydates but haven’t recieved no money

  8. I apply by June end l had never received any out l went to SARS to get the letter but nothing my I’d number 8507095971087 my name siyabonga Madikane

  9. george mashilangwato

    I did apply for the350 grant but she I check my status it says unregistered and I don’t know what is the problem


    ID NUMBER 731030 5433 084


    ID NUMBER 8708165808086

  12. I want to change my payment methot ..I’ve been approved from july

    1. hello My name is Zenzele ,I have a problem I was robbed by thief so ,I would like to update my new cellphone number

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