Organisation : SASSA South African Social Security Agency
Facility Name : Request Names & Surname Update
Applicable For : Applicants who’s SRD Grant application was declined based on incorrect names and surname information
Website : https://srd.sassa.gov.za/
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How To Update Request Names of SASSA SRD Grant?
The President declared a National State of Disaster as a result of the Covid-19 global pandemic. In this regard he introduced a SASSA special Covid 19 Social Relief of Distress Grant (SRD) of R350 per month for 6 months to be paid to individuals who are currently unemployed, do not receive any form of income, social grant or UIF payment etc.
Related / Similar Facility : SASSA Payment of Covid-19 Grant
Follow the below steps to update Request Names & Surname of SASSA SRD Grant online
Applicants who’s SASSA SRD Grant application was declined based on incorrect names and surname information provided, can complete the fields below and request that their information be updated.
Please ensure that you enter your ID Number, names and surname exactly as it appears in your South African green ID Document or on your Smart ID Card. Your names and surname will only be updated if it matches your details on the Department of Home Affairs database.
Just follow the simple steps mentioned below to update your Names & Surname in the SASSA SRD Grant application online.
Step-1 : Go to the link https://srd.sassa.gov.za/
Step-2 : Scroll Down For “Request Names and Surname Update”.
Step-3 : Enter your ID Number in the space provided
Step-4 : Then enter your Name and
Step-5 : Enter your surname
Step-6 : Click on “Submit” button.
Terms & Conditions of SASSA Covid-19 Grant
Following are the terms and conditions of SASSA SRD Covid-19 Grant
** Applications for the special Covid-19 Social Relief of Distress Grant are only electronic.
** Do not visit SASSA offices to apply for this grant.
** If you need assistance to apply, SASSA staff & volunteers can assist.
** No paper based applications will be accepted.
** Payment will be effected through a channel of your choice.
** Citizens without bank accounts can also apply.
** In this case payment will be effected through a money transfer, once all the necessary validations have been completed.
** Once applications are approved, SASSA will request confirmation of bank account through a secure site – this will also be done electronically.
** Any applicant has the right to request confirmation that this request is from SASSA to protect themselves.
SASSA SRD National Call Center
Regional Contact Numbers for Social Relief of Distress (SRD) Applications. Applications could be made by either calling SASSA National Call Center: 0800 60 10 11 or Email to: grantenquiries [AT] sassa.gov.za
Some Important Information From Comments
1. When the SRD grant was introduced, I was employed in 2020 then I received the SASSA employee relief fund in August of 2020 and my employment was also terminated. Last year January, when we were told to re-apply for SRD grant, I tried to apply ever since then I have been unable to apply as when I enter my information the response say ‘invalid name and Surname’. I don’t understand what is the problem could be as I am no longer working its almost 2 years now.
Error / Problem:
1. I have updated my Surname online. It still says “invalid” even after update
2. I have been trying to change my name but, it says invalid name.
Most of the commenters commented that, they are all applied for Surname Change but their application got decline due to “Identity Verification Failed”.