Organisation : SASSA South African Social Security Agency
Facility Name : Request Names & Surname Update
Applicable For : Applicants who’s SRD Grant application was declined based on incorrect names and surname information
Website : https://srd.sassa.gov.za/
If the above link does not open, use this link : https://web.archive.org/web/20240121123543/https://srd.sassa.gov.za/
How To Update Request Names of SASSA SRD Grant?
The President declared a National State of Disaster as a result of the Covid-19 global pandemic. In this regard he introduced a SASSA special Covid 19 Social Relief of Distress Grant (SRD) of R350 per month for 6 months to be paid to individuals who are currently unemployed, do not receive any form of income, social grant or UIF payment etc.
Related / Similar Facility : SASSA Payment of Covid-19 Grant
Follow the below steps to update Request Names & Surname of SASSA SRD Grant online
Applicants who’s SASSA SRD Grant application was declined based on incorrect names and surname information provided, can complete the fields below and request that their information be updated.
Please ensure that you enter your ID Number, names and surname exactly as it appears in your South African green ID Document or on your Smart ID Card. Your names and surname will only be updated if it matches your details on the Department of Home Affairs database.
Steps:
Just follow the simple steps mentioned below to update your Names & Surname in the SASSA SRD Grant application online.
Steps:
Step-1 : Go to the link https://srd.sassa.gov.za/
Step-2 : Scroll Down For “Request Names and Surname Update”.
Step-3 : Enter your ID Number in the space provided
Step-4 : Then enter your Name and
Step-5 : Enter your surname
Step-6 : Click on “Submit” button.
Terms & Conditions of SASSA Covid-19 Grant
Following are the terms and conditions of SASSA SRD Covid-19 Grant
** Applications for the special Covid-19 Social Relief of Distress Grant are only electronic.
** Do not visit SASSA offices to apply for this grant.
** If you need assistance to apply, SASSA staff & volunteers can assist.
** No paper based applications will be accepted.
** Payment will be effected through a channel of your choice.
** Citizens without bank accounts can also apply.
** In this case payment will be effected through a money transfer, once all the necessary validations have been completed.
** Once applications are approved, SASSA will request confirmation of bank account through a secure site – this will also be done electronically.
** Any applicant has the right to request confirmation that this request is from SASSA to protect themselves.
SASSA SRD National Call Center
Regional Contact Numbers for Social Relief of Distress (SRD) Applications. Applications could be made by either calling SASSA National Call Center: 0800 60 10 11 or Email to: grantenquiries [AT] sassa.gov.za
Some Important Information From Comments
Comments:
1. When the SRD grant was introduced, I was employed in 2020 then I received the SASSA employee relief fund in August of 2020 and my employment was also terminated. Last year January, when we were told to re-apply for SRD grant, I tried to apply ever since then I have been unable to apply as when I enter my information the response say ‘invalid name and Surname’. I don’t understand what is the problem could be as I am no longer working its almost 2 years now.
Error / Problem:
1. I have updated my Surname online. It still says “invalid” even after update
2. I have been trying to change my name but, it says invalid name.
Information:
Most of the commenters commented that, they are all applied for Surname Change but their application got decline due to “Identity Verification Failed”.
FAQ On SASSA SRD Grant Surname Updation
Frequently Asked Questions FAQ On SASSA SRD Grant Surname Updation
Q: What is SASSA SRD grant?
A: SASSA SRD (Social Relief of Distress) grant is a social grant provided by the South African Social Security Agency (SASSA) to eligible individuals who are in dire need of financial assistance due to a disaster or emergency, such as the COVID-19 pandemic.
Q: What is the update on surname for SASSA SRD grant in South Africa?
A: If you need to update your surname for your SASSA SRD grant in South Africa, you would need to contact SASSA directly or update online or visit their official website for the most up-to-date and accurate information on their processes and requirements for updating personal information, including surname changes.
Additional Generic Procedure
To update your name on the SASSA SRD Grant, you can follow these steps:
1. Go to the SASSA website: https://srd.sassa.gov.za/.
2. Click on the “Request Names and Surname Update” link.
3. Enter your ID number, first name, and last name exactly as they appear on your South African ID card or document.
4. Click on the “Submit” button.
SASSA will then check the Department of Home Affairs database to verify your new name. If the name matches the information in the database, SASSA will update your name on the SRD Grant.
Note:You can only update your name on the SRD Grant if the new name matches the information in the Department of Home Affairs database. If the name does not match, SASSA will not be able to update your name.
Here are some additional things to keep in mind when updating your name on the SRD Grant:
** You can only update your name once every 12 months.
** You will need to provide your ID number and your new name.
** You will need to provide your contact details, such as your phone number and email address.
** You will need to provide your bank account details, if you are changing your banking details.
Once you have submitted your request, SASSA will process it within 10 working days. You will be notified of the outcome of your request via SMS or email. If you have any questions about updating your name on the SRD Grant, you can contact SASSA on their website or by calling their call center.
View Comments (196)
I've been trying to update my surname for but the page do not want to open what must I do now???
Since I got divorced and change the surname my 350 stopped and I really need it
I never get my 350srd grant since I change my surname,what should I do
Hi it's been long time since last year trying to change my surname on sr.
KINDLY CORRECT MY NAME ON MY ONLINE APPLICATION FOR OLD AGE SASSA GRANT FROM FELICITY-ANN TO FELICITY ANN AND NO SPECIAL CARACTERS ALLOWED ALTHOUGH MY NAME ON MY SA ID IS FELICITY-ANN
REGARDS
Hi I want to change my surname but can't get tto the page even more I called the sassa number, spoke to an agent and I didn't get much help. All they say is go onto website. If sassa can't help us then why give us so much hope wen we really need the money. I see people thats working and collecting srd fffrom the post-office so unfair tto those that needs it mone
Hy I'm trying to change my surname pls help
Hy pls hlp I'm trying to change my surname pls hlpmy number is 073670XXXXX
Please charge my number of Mfunwa Aviwe please set this number following .id:04061861XXXXXXX
Worst service from sassa just because i changed my surname they stopped my R350 now where is the money going to now because i use to get it SOUTH AFRICAN government CORRUPT
Hi my name h0mbakazi plz help my charge surname
My problem I got married last year I change my surname myR350 is declined I don't know how to update my surname
Update surname
I have updated my surname and i received the R350 in April and May and now in June it says declined identification verification failed so i dont understand
I changed my surname from mallo to usinga my 350 is declining help please
Hi can you update my name nomagcino zwane id number 031219026XXXX
I tried to update my new surname but still declined it's been 10 months now what must I do
Hi my name is Charlot I apply srd grant with Ngwenya surname now I changed my surname to Hlatshwayo and my srd was declined to indentification verification failed so I updated my surname so I dont how will work to see my surname has been changed in my application bcs I really need this std money not working
I got the R350 before I got married now that my surname is changed they declining me . but they say I can change my surname indeed I tried it doesn't work why don't they let us reapply then
Selina mosele Modupe,I didn't get my 350 social grant from last August because I changed my surname and I changed it online bt still is saying declined....till now
Hey. My name is neo tlhapi. Since I was applying 350 last year April until now I didn't get nothing. Ad the all approved but no pay date. Pls sassa help us.
Hey my name is neo tlhapi. Since I was applying 350 last year April until now. I didn't get my money. Ad the all approved but no pay day.. Pls help us sassa..
I'm Gugu Nomfundo I need your help my 4months 2021 was declined Idont know how
since November saying approved but no date
My name is selebaleng malebo charlotte and my surname is Mothibe .My ID no is : 810107066XXXX , my cell no was changed without my permission, it has being changed without my permission .i cant get access to check my status anymore .i need help please
Hi I want to change my surname, but the link does not allow it, as it says "500 internal error"... Please help me change my surname
i get an "internal error 500" message when i want to update my name and surname
Hi this online thing is not working for me
hi, I have changed my surname to maiden name, I now use Koloi instead of Setlhabi, I have been trying to update since September when I got new ID.it still says invalid names please help
Please help need to change name and surname plz help
Please help to update the surname from Kgomo to Zondo from April no R350
Same to me
Hi I got married so I want to change my surname from Kgomo to Zondo because I am no longer getting R350 because of identity clarification
Hi I got the message from sassa that someone change my number without my permission when I use my number to check the r350 grant it's failing what must I do help
Hi my name is Ntuthuko Clement Ngcobo i have not been getting the money since May this year it has been declining i changed my surname from Mbutho to Ngcobo and the system is not allowing me to update my personal details or to request surname change. My id number is 8711145366088.
Hi ,I need to update my bank details it's says I have already requested but I didn't do that
Morning am nesta nothando sibiya Magagula I wanted to update my name and surname it's say's invalid what must I do to fix it please help.
My name is shonisani RATSHALINGWA I want to update my surname to Tshilimandila
Hi my name is Kambule Anna Kilibone,I want to update my surname,from Likole to Kambule
Hi my name is nesta sibiya I want to update my name and surname it's say's it's invalid. How can I update
i would like to change my name and surname but it keeps on saying incorrect surname and name please assist me I've been trying since last year
Hi please can I get help been trying for months to change my surname and the system say invalid info
Please help on changing names and Surname the system can't take my marriage Surname it keep on saying invalid names or surname for the past 11months as a result I got declines ever since due to identification failed
Hi I'm amber I would like to reapply for the srd grant but it shows invalid name or surname
I'm bulelwa sidondi and I got married last year I want to update my surname as mthembu it does not want I try so many times and my 350 decline since I change my id plz help
Am Dineo Nthute I need to change my surname from Nthute to Mokgeseng. I have tried the names n surnames request but it's unavailable. I have called sassa on June nothing changes. All I get is decline identity verification failed. Please help
I want to change my surname please help
I got a problem here april my money decline says i got an income alternative sorce and i dont have, May they gave me and june to never get which mean july too i wont get I wanna know what happend
Every day when i try to update my surname it says service unavailable i've updated my surname in January i got paid my 350 in February and March and after reapplying in April it comes saying identity verification failed I'm really disappointed i don't know what to do
My name is Mzukisi My surname is Ntengo. My i.dnumber is 711110512XXXX.My contact number is 07313XXXXXX.I'm an Eastern Cape province residence at Mnquma municipality.I'am declining for June pending for July.Thankyou byee
My application was declined due to uif registration its not true I received nothing sins the covid started I am more than five years unemployed they are eating my money how can I be registered if I don't work nothing sins covid
Already approved tymebank 51010691954
Branch no:6789
Account type:current account
When the srd grant was introduced I was employed in 2020 then I recieved the sassa employee relief fund in August of 2020 and my my employment was also terminated then last year January when we were told to re apply for srd grant I tried applying eversince then I've been unable to apply as when I enter my information the response say 'invalid name and Surname' I don't understand what the problem could be as I'm nolonger working it's almost 2 years now.
My 359 srd grant Is declined due to incorrect information plc may I find some help
Hi please help me by fixing up on my 350 srd grant I'm not a beneficial and I'm not working .My name is Duduzile Bongekile Mhlongo my I'd no.:740110*******
Hi I am Zamandlovu Zinhle Thethwayo the reason why I comment here it is because I have a problem on my 350 srd grant . I don't know where is the problem with it .I lastly received it in march 2022 so now if I'm checking my status it says that it is decline.And mostly thing that make me worried is that I'm not a beneficial to anywhere each an every month I'm not getting any money from anyone 😭
My I'd no :0209270883082
Cell number: 0818584336
Hello i never my R350 grant becouse they say I'm dead while I'm not
Plz help my aplycation is declain I have no money to receive I receive 2child grant phuthuma
I want to get played via my bank ned bank acc 122670XXXX
Hi I never received any money since my first application
I never get R350 grant sense January because I changed the surname what can I do
I
Want to add my bank detail Plz help
Are wise to change no working
HI IM SAYITSHENI SINCE THT STATED OF SASSA GRAND WAS DECLINE I APPLY SO MANY TIMES SASSA GRAND BUT DECLINE IM NOT WORKING WHEN APPLY IT TELL ME ABOT UIF I DON KNOW WHY
My sasaa was declined i want to change my surname
My sassa application says grant application already active but when m tryin to check my status it says invalid number
Hi I'm Simphiwe I want to update my Name and surname are declined from last of last year 2020 my name is SIMPHIWE SYDWELL NDWANDWA ID NUMBER 9410106XXXXXX AND IM NOT EMPLOYED
I lost my phone a week ago. Need to change my contract details for the reapplication( SRD). Help before end of April plz
How must ido if say surname is wrong on name
Hie.just want to know..why did I not receive sassa R350 grant payments for April 2022
Hi what's happening to the R350 Sassa relief fund for April 2022. Dates for post office for april payout is out alredy but no April 2022 shows on our grid to say we are getting R350 for april 22.
Have the same problem
Did you get any help??i have same problem
Hy I'm nomfundo Mpontshane i applied for srd but it approved but no payment date since August until now.what should i do???
Hi my name is nkele last month I didn't get my 350 since it says approved no pay day no nothing planned help I'm confused cuz it says approved even now for march but no payment
Hi may name is nontokozo i need to submit may bank datails my id nomber is 9808111XXXXXXXX and my bank acount is 51799200XXXXXXXX
Hi my name is Cynthia Shaik been approved for the srd since last year but when I go to the Post Office they say I'm not added to the system please help
Hi I'm Palesa I have applied my SRD grant for my previous number,so I have lost my phone I'm no longer using that number can u please help me change the number
Hi I'm Zanokuhle,I asked someone to apply the SRD grant for my previous number and I'm no longer using that number,I didn't get the SRD grant even for once and may you please help me change the number
Morning I lost my phone. When I am checking my status the system need the phone number I applied with and I dont remember the number.
Thank you in advance
Hello I'm not working anywhere and my 350 is decline so please help me
Hi I'm NOMFUNDO I want to update my name and surname that was declined from last year
My application was declined because of wrong surname
My application was declined because of incorrect surname
Am Anathi Daries and am in need of help I applied for srd grant in the first time it was published to be going/given to anyone unemployed people but I never received it for about a year and months I only received it in September last year and never again it declines and reasons is alternative source of income buy I don't work and have no child also my I'd 9904130147089
And Asanda Mini same situation but have received for few months but not this year 0001225714086his idnumberand we lost the cellphone we applied with
My problem I want to cancel uif so that I can continue with my 350 grand
Correct my name surname and Id please
My 350 srd grant is decline please may I find some help
Please correct my details is incorrect senovia Serfontein and Id number please can u correct it I'm not working and have kids so please help me
Hi I want to change my surname
Hi im Linda i want to update my name and surname I get married last year my name is Linda Brenda Peni Kwitsana ID 7501020853081
hi im trying to change my surname but keep sayiing wrong surname ..what could be a problem
I've been trying to update my information and it keeps on saying wrong names,what could be the problem?
Hlw since October until December my money is aproved bt no pay day how come
I tried changing my recognition but no luck 8705101208086 AS mncwanga
My application was declined due to incorrect name and surname.Noloyiso Mnyimbane.id 8411271145089
It still says "invalid" even after update
Hi please fix my surname i wrote Msomi instead of Msoni please
Hy I'm thembelihle mtombeni I want to update my my name and surname
Hi I'm Sibongile Theko itry to check my application but it say my number is in valid
Hi my sister is trying to rectify her names as requested but still it says invalid names and she has put them as they appear on the I'd. Names Sophia Masua Mosia
I'd 7604100381088 pls rectify them
Please correct my names and surname I'm Bongumuzi,Themba Vilakazi my ID number is 91030361XXXXX
Surname or name dont match
Hi my problem i write diasble instead of enable
Hi I'm trying to help my sister she got married and changed her surname she doesn't know how to up her Srd Sadda help
Update name an surname
Update name and surname