Organisation : HSS
Facility Name : Online Housing Subsidy System
Applicable For : South Africans
Website : https://www.hssonline.gov.za/#/
What is Housing Subsidy System (HSS)?
The purpose of the Housing Subsidy System (HSS) is to serve as a single point of entry to Housing Subsidy related matters for the whole of South Africa
Related / Similar Facility :
How To Apply For Human Settlements System (HSS) Online?
The portal will provide visitors access to housing statistics based on actual information derived from provincial housing databases. Registered users will gain access to live data relating their specific projects.
Managing User Accounts
Our User Administration section makes it easy for administrators to review or change information regarding a user account and its associated permission structure. Sign in with the e-mail address and password associated with the Housing Subsidy System (HSS) user account and click on the user administration link on the right hand side of the home page.
How To Register For New User HSS Account?
Users can register for a new user account on Housing Subsidy System (HSS) Online by following the link to register a user, displayed on the right-hand menu of the home page. Fill out all your personal details and click on Register. If your attempt to create a user account was successful you will be mailed a notification confirming the creation of your user account.
How To Update HSS Account Contact Details?
Users can easily update personal contact and account details on Housing Subsidy System (HSS) Online by following the link to update a user account , displayed on the right-hand menu of the home page. From here you will be presented with your contact details as well as a list that comprises out of your current role profile, these can be updated separately. In each instance you will be presented with a notification should your account be successfully updated.
NB: Please note that once you update your current role structure the requested change will be submitted for approval to your Subscriber Administrator for review and approval. You will be notified should the request be granted or denied.
Update My Subscription Details
As with personal details, Housing Subsidy System (HSS) users can easily update their associated companies and projects by following the link to update a user’s subscription. Once you click this link you will be presented with a screen with your current subscription profile comprising of the different companies that you are subscribed to if any exists.
NB: Please note that once you update your subscription the requested change will be submitted for approval to your subscriber administrator for review and approval. You will be notified should the request be granted or denied.
Managing Subscription Accounts
** Our Subscription Administration area makes it easy for administrators to review or change information regarding a subscription account or to request access to specific project information.
** Sign in with the Housing Subsidy System (HSS) e-mail address and password associated with the Subscription account and click on the Subscription Administration .
** If there is more than one Subscription associated with that e-mail address and password, specify the account that interests you. Read below for more information.
Adding, Editing, and Deleting Subscription Account Participants
** Account managers can authorize individuals as members on a subscription account and authorize other individuals as subscription administrators.
** To edit the list of members associated with a subscription account, click the Members link at the top of the Subscriber Accounts management area.
** If you are editing the role of a member, be sure to click the Save Changes button when you are finished making changes.
** If you are removing a member, be sure to click the Confirm button when finished.
** You can also add an individual to the account from the Members area. Click the “Designate new member” button, enter the individual’s e-mail address, and click the “Send e-mail” button when you are finished.
** We will send an e-mail notification containing online registration instructions to each e-mail address that you designate.
** Each individual will click a special link to Housing Subsidy System (HSS) Online contained in the e-mail notification and register to participate on the subscription account.
How To Edit HSS Subscription Account Settings?
** Housing Subsidy System (HSS) Subscription Account settings can be accessed from the Subscription Accounts management area.
** An individual’s ability to edit subscription account settings depends upon his or her role in the account. Only subscription administrators can apply for access to specific project information. They are also the only ones who can edit their name on the account and assign another subscription administrator if needed.
** Be sure to click the Confirm or Save Changes button when you are finished making any changes.
Contact
If you have any questions or suggestions please contact the Housing Subsidy System (HSS) Portal Team at : 0800 146873
Some Important Information From Comments
Comments:
1. I have since applied for a house in 2003 and never got it. The people, I applied before them got houses but, I am still without a house. How does that happen? Don’t you guys work on a first come first serve basis, because I think that is only fair. Things like this make us loose confidence in out government and our political parties.
2. I applied for RDP House in 2004. I am on the waiting list but, on 7th November, I received a call saying that, I must bring my documents Copy of my ID, Birth Certificate of my kids and Copy of my Payslip. When I bought all needed documents but, they said the slot is already full.
3. My husband registered for the RDP house in 2008 in Meyerton and in 2015, he went and fill out the subsidy form but, now they are saying that, he didn’t fill out the subsidy form. We don’t have any idea where and how are we going to get those form. Can anyone tell us, where to get subsidy forms?
Rumour :
I applied for my RDP House in 2003. My status says, “Approved” and there are new houses ready at my area but, only showrooms are occupied.There is a rumour going around that, you have to pay R10 000 to get the house, what must we do? The reason we apply for RDP is, because we don’t have money.
Information:
Most of the commenters commented,
1. That they all are applied for RDP House but, still in the waiting list.
2. They received the letter from HSS and found that the house is ready but, the status shows “STATUS NOT FOUND”.
3. They are waiting for House so many years, but have not got the house yet.
4. People who applied for House after us, have been allocated houses.
Features of HSS Online Housing Subsidy System
The HSS Online Housing Subsidy System is a digital platform or web-based application that is designed to facilitate the process of applying for and managing housing subsidies. The “HSS” stands for Housing Subsidy System which provides financial assistance to eligible individuals or families to afford housing costs.
The HSS Online Housing Subsidy System may have several features and functionalities, including:
Online Application:
The system allows eligible individuals or families to apply for housing subsidies online, eliminating the need for physical paperwork and in-person visits to government offices.
Eligibility Verification:
The system verifies the eligibility of applicants based on predefined criteria such as income level, family size, and other relevant factors. This may involve integration with other government databases to gather necessary information.
Document Upload:
The system may allow applicants to upload necessary documents, such as income statements, identification documents, and rental agreements, to support their subsidy application.
Application Status Tracking:
The system provides a feature for applicants to track the status of their subsidy application, allowing them to know the progress and any additional steps required.
Automated Calculations:
The system may calculate the subsidy amount based on predefined formulas or rules, taking into account the applicant’s income, family size, and other relevant factors.
Notification and Alerts:
The system may send notifications and alerts to applicants regarding the status of their application, changes in subsidy amount, and any other important updates.
Reporting and Analytics: The system may generate reports and analytics for housing agencies or government entities to track the performance of the housing subsidy program, identify trends, and make data-driven decisions.
User Management:
The system may include features for user management, such as user registration, login, and authentication, as well as role-based access control to ensure that only authorized personnel can access and manage the system.
The HSS Online Housing Subsidy System aims to streamline the housing subsidy application process, reduce administrative burden, and improve transparency and efficiency in managing housing subsidies for eligible individuals or families.
Additional Generic Procedure
To apply for the Housing Subsidy System (HSS), you must meet the following eligibility requirements:
1) You must be a South African citizen or permanent resident.
2) You must be at least 18 years old.
3) You must have a household income of less than R350,000 per year.
4) You must not own any other property.
5) You must be willing to occupy the property as your primary residence.
Once you have met the eligibility requirements, you can apply for HSS by submitting the following documents to the relevant provincial department of human settlements:
1) A completed HSS application form.
2) Proof of identity and residency.
3) Proof of income.
4) Proof of bank account.
5) A letter from your employer stating your salary.
6) A letter from your landlord stating the amount of rent you pay.
7) A letter from your bank stating your monthly mortgage payments.
If your application is approved, you will be eligible to receive a housing subsidy of up to R100,000. This subsidy can be used to purchase a property or to build a new home.
Here are the steps on how to apply for HSS:
1) Go to the website of the provincial department of human settlements in your area.
2) Click on the “Housing Subsidy System” link.
3) Download the HSS application form.
4) Fill out the application form and gather the required documents.
5) Submit the application form and documents to the provincial department of human settlements in your area.
6) Wait for the outcome of your application.
You can also apply for HSS in person at the provincial department of human settlements in your area.
Here are some of the things to keep in mind when applying for HSS:
1) The application process can take several months.
2) You may be required to attend an interview.
3) You may be required to provide additional documentation.
4) You may not be eligible for HSS if you have a criminal record.
5) You may not be eligible for HSS if you have defaulted on a previous loan.
View Comments (192)
My Father applied for RDP House since 2008 till now he did't receive a house and he is on pension now when we check online status shows all his names and the area/stan number please advise what is way forward if the status shows that....Dont hesitate to call me
since 2017 no approval still on the same position when I checked on hss status yy I need to know
I have applied for RDP house since,never get any reply from housing department,I'm now nearly a pension in few coming years without a house.Can some one help me pls
Approved since 2016 still waiting for the call
Dear sir or madam I applied for a house 2000 and I was checking online. I just click only my ID number then appear all my name and surname and stand number I found only a slap or foundation of the house but someone has put fencing around and was a car parked in and was afraid to ask the neighborhood because the stand is in my name I even made a printout I have it with me so I want to know what step must I do not to confront the owner of the car
I applied for an rdp house in 2011 im still waiting. Haven't heard anything yet don't see any new changes, i visited their offices last week Friday on the 13/10/2023 update my contact details thy told me ill receive an sms shortly till to date haven't received anything thy said that sms has ref no.
today visit them systems no network, waiting for house since 2008 now your mother is dead the owners need there private life. have to start look place due have no job or any source of income but the government systems you are working. life is very hard.
Hi I'm Christine nomvula Dube id number 850211XXXXXXXX I applied 2013but I never got the house when I go to municipality the say I'm not approved. Athers Got the houses even there building houses but approved dololo it's been 10years I'm staying in a 2room shark with my children
hi, my name is Ongeziwe kakana my applied for RDP 2008 but still there is nothing when we check the status it doesn't show whether she is still on the waiting list or what please help. her name is NONZWAKAZI BEATRES GAGA
Hi i apply Rdp at 2008 the status was approved since I'm waiting the call or sms nothing from 2020 sign all forms for subsidy
Good morning I'm Portia have aplied for RDP house in 2019 I have a reference RDP number but I haven't got my C-form. how do I get my RDP C-form?
hi I'm Charmaine I applied in 2004 for an RDP house its 19 years since I'm waiting how long does it take to get a house .
Hi I am John MAFAGANE is 6807175672080 I have applied for a house in2019 I just want know how far are you with the allocation thanks from John MAFAGANE bye
i was approved in 2020. some people who work for the department of human settlement came to confirm address and took a photo of me holding my ID, but till now nothing has happened.When i go to Winnie Mandela offices they just say i must wait and be patient
Hi I'm Sifiso Sekenkana I played a house in 2005 When I able but now I'm living with stroke since 2008 but i still waiting until today
please guys stop selling house to the foreigners while SOUTH africans are suffering
government monitoring delivery of houses,we don't have money for bribe give people land to build their own house .we never voted to suffer.we need better life like you.
I applied for RDP house in 2003 but I don't appear on the system. Only left with C form in my possession. When making a promise make sure you fulfill them. It is within my constitution right to have a proper shelter not a shack.
We don't fost government to build us rdp we just need them to give us space to stay and we will build our own house
I applied since 2015 no response from the department I even sent an SMS to check but still nothing
hi the message its declined please help me I have 5 kids I m suffering a lot with kids the land Lord chase me away pleas help .I will manage to pay bills pls
I apply 2016 June she say in found national needs register in emalahleni witbank
I just wanted to check whether my application for subsidy has been approved or not
My name is xolie I have two kids iam staying in family house since I signed my subsidy and approved what must I di
what is happening i applied 2008 but nothing....you failing us seriously or maybe is corruption
Our department of housing in Krugersdorp is full of corruption there is a list of people who are approved from national department but they refused to check our names
Out housing department in Krugersdorp is full of corruption there is a list of people from national department but they don't want us to check our name.Mine is approved long time ago but I am still waiting
Hi my RDP house is approved and send my 2 copies of ID and 2 copies of my spouse and the children also and also sign a happy letter in October last year still waiting for sms or call
Hi, my mother applied since 1996 but she is still waiting even now
I'm Ntombhekhaya 41year mother of 4 living in Mpumalanga I applied a rdb house from 2018 till now no response
hiy it's Thembisile Mncube I apply for Rdp from 2004 still now I'm living with to boys in a same room it's small
hi iregister 2015 ilive with 5kids in small mukhukhu please help
Hi I applied for the house 2003 but still haven't received it and I'm leaving with 3orphans in one room
For more info about this post contact Mr Mlungisi Mabaso 07614XXXXX
Hi!My father Joseph Dolo since applied RDP house on 1996 still waiting till now May you pls fullfil his dream b4 is too late.and I did applied mine on 2004 still on waiting list till now
Hi i apply 2000 till this day i have no hourse
Hi I applied RDP house since 2014 till now still on waiting list
please help me
Good day : i did apply for a house 2009 and i did still did not get my house tell me what is the problem ,cant u guys please help me out
Hi since i apply rdp house in2008 but when i check it show that i apply in2015 how come bcs i have form c ya2008
I apply for an rdp since 2018 nothing yet
Hi i applied for RDP in 2008 but there is no feed back
dear mr or mis hss i am i got disability and i did application for rdp plz help me out i need one
I applied for rdp house since 2014 and they wrote my initial wrong I went to housing to correct it but till today my case is not solved.
I also applied in 2014 and I didn't receive feedback.
Good evening i applied RDP house in 2014 no feedback.
I also applied for rdp at 2016 but I haven't received any Sms it's just quiet
hi Im Thembelihle Thembisile Ngema I apply on 2016 house plz I need to kno if its approved
Hi Iam kgopane Sidwell Makanatleng applied RDP 2017 my Id number 740904615XXXX can u please change that contact number is no longer working to this number 0664XXXXXX Tell me about my application status thanks
hi im John Popifa Makoela i applied for an RDP house and already signed for a susidy in Randfontein west of Gauteng Province and i havent even receive any communication fro the municipality my Id number is 9002285159080 please help because somay people they are moving in the houses and i applied before them all
I applied for RDP house even today no house no stand . 2020 I got the message from housing that I do qualify for In service stan till today I don't have house or Stan. pls help me
Hi , I applied for a RDP house and it's been approved, when I go to human settlement they told me the project is long time closed i should wait for the next project so my question is why must we suffer for things that are meant to be given to South Africans, Government you are failing us and some officials demand money why please do the right thing to us we are suffering, jobless and homeless and this course mental issues and depression cos we can't be renting until we die , please respond to us...
From Desiree
Benoni Ekurhuleni
Hi my name is goodness lebohang mokgoroane I applied. For the rdp house in 2008 since then I have been waiting for that house but to my surprise I haven't heard anything from the department please help and check if I have been approved my. ID no is 83080908XXXXX I would appreciate if you can send me a feedback.
Morning leadership.I am a 55 years old single woman living with 4 orphans in Evaton West.I applied for an RDP house in 2008 till this day no response.The owner of this RDP we stayed in since 2007 sold it last month.The new owner is moving in December and if I had my house I shouldnt be stressed like this.You guys better give us land it will solve this crisis bcs Im not the only one who is suffering like this.Things like these affects children,some end up failing as it approaches exam times,some end up ending their lives and some end being on the streets.Pls be in our shoes leadership.I hope one day you will recognise us...Thanks!!!
Im a single parent of 4 I applied for a house in 2008 and I have bee n waiting. I think of reapplying angain
I applied in 2000 and I’m still on waiting list when will be called up to sign the subsidy coz those who applied with me already got SMS and some got houses and am still waiting for SMS please help am 38yrs I have wife and 2 Kidz still staying with my mom and sister with 3 kids all of us we share 3room house please help me coz we are not sleeping well
GOOD MORNING I APPLYIED FOR A RDP HOUSE SINCE 1998 BUT STILL I HAVENT BEEN UPDATED ABOUT ANY INFORMATON REGARDING IT... AGAIN OTHER RDP"S AE BEING SOLD
Hi Maria here since last year my name was on the list but we didn't get in the house til today I am struggling with my kids I rent and I am not working my only son is getting child grant is one I used to pay rent is hurting me
Hi since I applied an rdp in 2017 but still it says not found and what worries me most of my nabours they found houses and we registart at the same day in lindelani Kingsway were we live plz help.
How long are we going to wait for the RDP houses?if you can't build better you give us the land we will put ama zozo and stay with our kids please we are begging you guys.its been long now I've registered for in 2005 when my third born was a month old and now he is turning 17 years this year.we are tired of renting
Good day
My name its Wilfred ,Ive applied for my RDP since 2014 but still today haven't received it an its been long ,please assist me with an RDP coz i really need it ,have my own family an we need that shelter to stay because at home we many .
Hope this finds you well
Hi my name is gomolemo kekana I applied house in 2011 I'm still waiting and I'm ranting a house and is too much for me my husband passed away waiting for the rdp house is 8 years now passed away pls we need it help
Hy my name is Nomnikelo i want to know what must i do ive applied for rdp house since 1997 then i visited housing on feb2022 they told me they will call me but i didnt receive a call frm them
I have since applied for a house in 2003 and never got it. The people I applied before them got houses but im still without a house. How does that happen. Dont you guys work on a first come first serve basis, because i think that is only fair. Things like this make us loose confidence in out government and our political parties.
Good morning.my dad has applied for rdp house in 2000 at mogale city local municipality and he didn't get it till nou and now he passed away, so I want to know how im I going to get my father's house since well he's no longer with us
Hey my name is lindiwe relese I have applied for an RDP ka 2010 and I haven't received any call from the GAV even know I have my sadsydi on me everything so please help me I really need that house my number is 0843844240 thanks I hope this will work 🤞
Good morning , the site is very helpful however there is a need for a rigorous consumer education W.R.T. the waiting list, and NHNR because seemingly the beneficiaries are not aware of how long must they wait. this calls for an improved communication strategy to the clients.
Hi I'm NKATEKO Ngomane I've applied for RDP since 2016 until now I've not heard anything from housing but some people who applied with me already received their houses,i need to know mine is out or what is going on
Hi,
I have applied for the RDP House in 1996 and I have also went to update details, and went again but still I haven't been approved. What should I do?
Good evening my name is Smangele Cynthia Mnisi I've applied the RDP house 2004 in April in chamber in Tembisa I was busy going to their offices checking they end up telling I should not to their offices anymore I should wait for the letter On the post coming the housing saying my house is out but when I check my Status says STATUS NOT FOUND.
Since i applied from 2015 till now nothing from chief lithuli park
Hi pls need a clarification I applied for a stand & it's been approved in Beverly hills & already people have builded big houses there then what's gonna happen to us who's got approvals
Hey my name is clearance ngomane, I've applied for RDP since 2016 until now I've not heard anything from housing, so I need help on how to know if my house is out or in waiting list.
Goodday my sister apply for a house her name is mpho Portia Moatlhodi in 1997 and she passed on 2012 she left her son and he need a place to stay he is born 2002 when I die he won't have a place to stay please help him we have the form c I will be happy if you can hear my plea.
Can rulling party come and look at ext5 c alabama, what a corrapt leaders,people fights for stands,how can u put 3 different relêtievs in one stand, after u fill 3 different subsidy for 1 stand? I applied for rdp 2018 nothing hpnd but double location triple location approved, plz come 2024 dikwankwetla party plz bring forms for us?
Hi I registered for an RDP house in 2013 in my home town at Mount Ayliff in Eastern Cape. Now I'm staying in Heidelberg so I've changed my residential address. I would like to know how long to wait for house to come out?
Hi my name is Nompumelelo Apply for a house 2019 but i didn't receive an sms till now can some one tell us what we did rong couse some people who apply after me they got their houses
Hi...I applied for an RDP in 2003 and still waiting I know people who have applied for RDPs 2019 but they are in those houses...which criteria do you use to give people the houses they have applied for??
Good morning, my name is Sendra Malele and I would like to know which criteria you use to approve an application for an RDP house because I live in a church yard since 2012 which means this is not my residence. I am sure my details are very clear on the system about the address there. My Question is why , and how long should I wait to be allocated. I applied 2003/04/30.
Hi, my name is Johan Zephaniah Mhlongo. I applied for RDP in 2003 and when I check from the office I don't appear in the system and I only left with a C form. How could this happen, when making promises make sure you fulfill them. It is within my constitutional right to have a proper shelter and land not a shack. For my first time I voted for a better life in 1994 at the age of 19 hoping to forget the affliction of the apartheid regime now I am 48 still living in a shack, please provide a land and sanitation we will build for ourselves. Not promises that makes you remain in power for nothing, it is our lives you are gambling with.
My grandmother is now over 65 years and she registered an RDP house in 1999 but she hasn’t get the house, whereas people who registered in 2011 already got their houses. I wonder how does this system goes shem
Hi team has...I applied for an rdp in 2014... because when I went to check my mom's RDP one week after she had passed on ....the department told me when applicant is deceased...they no longer qualify to have it...it belongs to the the government...they told me that so that's how I ended up applying for my own since then
Hi my name I vuyelwa I applied on 2004 I'm on waiting list ,but on 7th November I received a call saying that I must bring my documents e,G copy of my ID ,birth certificate for my kids , copy of my payslip ,but when I bought all documents they need said is already full
Good day, my is modiehi from Evaton North, I registered my RDP HOUSE on 2002, since now nothing is happening,I am approved, please assist
Since I applied for the house in 2007 till now when I check I'm still in waiting list so what must I do
hi im felicia i apply my rdp house 2005 when I go to housing to check they say I'm still on waiting list please help
Hi my name is Gugulethu Mabaso I have applied for a RDP house in 2002 no feedback
Hi am lindiwe dlamini I apply 2003 till now am not even waiting list wase I lost my phone I check every month but my name is existing
I once apply for a subsidy and last year 2021 tehy sent me and sms ask to sent child certificate nd bankstatement i did.when i check my status still not showing any thing
Hi my mother applied for RDP in 1998 and she ws doing follow ups then in 2019 she passed away then a year later i went to check at housing they told me dat she forfeits the house bt how because we still alive her kids wht ws the purpose of birth certificate plz help us.
Good evening I apply for RDP house since 2007 I have all documents c form and 2 database am still waiting for my house this people working at housing is selling our house
since i sign the subsidy last year i never received any feedback
Alberton they are selling houses and our Government they do nothing about it course they know about the house that are been sold but it's ok people will be pannish for that, l thanks u
Hi since I apply RDP on 2003.first time they send sms says my house is on window level but when I visit branch to confirm they said still on waiting list.but when they said is on window level they even mention location.
Hi my name is Nandi Fortunate zwane I applied for a house 2014 till now no response
Hi my husband registered for the RDP house in 2008 in Meyerton and in 2015 he went and fill out the subsidy form but now when he went and check right now they say he didn't fill out the subsidy form and now we don't have any idea where and how are we gonna get those form can anyone tell us were to get subsidy forms.
I applied in 1999 but when i check says decline nd i don't hv a house or married . But if i was defrauded the houses department i think now my status is changed
Morning, since I applied the house January 2002 even today I didn't heard anything from housing. when I check with housing department they told me that am not on their database, is it possible? please help
This is the people thay have to help as but all thay do is sit on thay ass and thing nothing about as that is in need fuk we need help fuk fuk help as if u ever read this people need house not roads to be fixs that people have house and cars is just a expans we need help not food when we have to voet but a roof over our heads
What should someone do in order to get their RDPs coz wow i have applied in 2006 i was still at school and now i am a mother of 2 but nothing yet South Africa services is failing us.
Halo, My Name is Mapule. I have applied for RDP House in 2000, I went to the offices in June 2021. I was told am still on the waiting list, and I haven’t received any approval. Please advice, Regards Mapule
I have apply an RDP HOUSE then they put me in database in 2000 up untill now I would like anyone can help me .
my name is Neziwe Dyayiya my ID NUMBER 7001180698087 and I vegot all the papers c form
thank you
Good evening,just want to knw that I was signing a subsidy this year end of January they reply to me in March and said "failed population"I called and following week I updated my status at Parow offices cause our offices was close in delft .Now Everytime I go or phone or even go to Capetown I c my status not being updated yet and it's 6 months already I've been updated it can u please help cause I paste a request at human settlements but they also just say I must wait stil but they don't even go check y my status not been updated up until now ..please help seems like no one can help been almost 23 years on waiting list..tanx in advance