Organization : Department of Home Affairs
Facility : eHomeAffairs Online Registration
Website : http://www.dha.gov.za/
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What is DHA eHomeAffairs Service?
The Department of Home Affairs (DHA) is proud to present eHomeAffairs to enable you as a South African citizen by birth to apply to utilize the online services.
Related / Similar Facility : DHA South African eVisa
DHA eHomeAffairs allows the following :
** Submit ID and Passport applications online,
** Make online payments for applications,
** Make bookings where allowed.
Note : (A branch visit is mandatory to capture and\or verify your biometric details, i.e. photo, fingerprints and signature). You can also finalise your application at any Home Affairs office; no appointment is required.
How To Register For DHA eHomeAffairs?
Welcome to the new DHA eHome Affairs online application process.
This easy-to-use, flexible process allows you to do all of the following within a safe, secure, online environment
** Create profile,
** Capture your application,
** Attach supporting documents,
** Make payment, and
** Schedule appointments at Home Affairs enabled bank branches
DHA eHomeAffairs allows you to complete your application and save it, should you wish to submit it at a later stage.
Register Here : https://ehome.dha.gov.za/ehomeaffairsv3
How To Login Into DHA eHomeAffairs?
To Login Into DHA eHomeAffairs, follow the below steps
** Please enter your username (ID Number) and password.
** Register if you do not have an account
** A one-time-pin (OTP) will be sent to your cellphone, so please ensure you have your cellphone near you.
How To Use DHA eHomeAffairs?
Step 1 : Register a profile on DHA eHomeAffairs
Step 2 : Capture the verification OTP (OneTimePin) received via SMS to confirm your cellphone number
Step 3 : Log in to your profile
Step 4 : Capture the logon OTP (OneTimePin) received via SMS
Step 5 : Complete the application form
** The application form is for a Smart ID Card and/or Passport.
** You can “capture” and “submit an application form” for yourself or for a minor directly related to you, typically for a minor requiring a passport for travelling purposes.
** All fields highlighted in red are mandatory and must be “completed”.
Step 6 : Submit the completed application by selecting Submit
Step 7 : Upload your supporting documents, if applicable
** Required supporting documents will be listed.
** Please note that originals will be required to be presented at the branch or bank office.
Step 8 : Make the online payment
** “Capture” your banking details.
** Please note that submitting a payment on eHomeAffairs is only an instruction to your bank.
** In order to complete the payments process you need to log on to your internet banking to “authorise the payment”.
** A payment authorisation process guide can be requested from your bank.
** Once the payment has been authorised, please note that the bank payment verification process must take place, which may take a few minutes.
Step 9 : Make a booking at a Home Affairs enabled Bank Office
** Please note that digital biometrics can be captured at any Home Affairs office or at a Home Affairs enabled Bank office, for which a booking is a prerequisite.
** You do not need to make a booking to provide your biometrics at any of the DHA Home Affairs offices.
Step 10 : Print your Confirmation Letter
** The barcoded confirmation Letter as well as your ID Book (if available) must to be “taken with when going to the branch or bank office”. After clicking on Download Confirmation, save the document to your PC and open with PDF.
DHA Home Affairs Headquarters
Contact Centre :
csc [AT] dha.gov.za
Pretoria, Gauteng, South Africa
Phone : 0800 601 190
DHA Home Affairs Headquarters :
info [AT] dha.gov.za
Pretoria, Gauteng, South Africa
Phone : 012 406 2500
Some Important Information From Comments
Error / Problem:
1. Website is very unstable and difficult to login, have to try many times on different days just to get in. New Passport double charged me. Closed bank branches included and never have time slots. Nearby open branches never have time slots, have to try and find provincial branches to find an available slot No barcoded confirmation letter (fix this in your instruction email). I am left wondering if I needed to do any of this, maybe I should have just walked in the bank? Wasted probably the same amount of time or more as standing in a queue at home affairs. Unacceptable.
2. There is no option to download the barcoded application confirmation letter and when you log back in there is no option to download the application confirmation barcode!
3. In order to select a time slot, I had to phone Standard bank Kingsmead Home affairs office to see what was going on, and advised me to go there and could assist me. I go there, and they just tell us to take a picture of the times provided for the week, and have to type it in manually between 2 dates. What I also read online is to do it at 12am before the booking date, and now its 12am and cant even get an OTP to login. Website is useless.
4. This is the most unstable useless website. I have been trying multiple times to book an appointment for my ID. Once I finally got through the system to book at the branch, it just made errors and I could never book even though I had paid. Trying to log in again to try another time results in all types of problems and mainly the website just hangs! Whoever built this site clearly has no idea what they are doing!
Most of the commenters commented that, the eHomeAffairs website is not working