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ehome.dha.gov.za eHomeAffairs Online Registration

Organization : Department of Home Affairs
Facility : eHomeAffairs Online Registration
Website : http://www.dha.gov.za/

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What is DHA eHomeAffairs Service?

The Department of Home Affairs (DHA) is proud to present eHomeAffairs to enable you as a South African citizen by birth to apply to utilize the online services.

Related / Similar Facility : DHA South African eVisa

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DHA eHomeAffairs allows the following :
** Submit ID and Passport applications online,
** Make online payments for applications,
** Make bookings where allowed.

Note : (A branch visit is mandatory to capture and\or verify your biometric details, i.e. photo, fingerprints and signature). You can also finalise your application at any Home Affairs office; no appointment is required.

How To Register For DHA eHomeAffairs?

Welcome to the new DHA eHome Affairs online application process.

This easy-to-use, flexible process allows you to do all of the following within a safe, secure, online environment
** Create profile,
** Capture your application,
** Attach supporting documents,
** Make payment, and
** Schedule appointments at Home Affairs enabled bank branches

DHA eHomeAffairs allows you to complete your application and save it, should you wish to submit it at a later stage.

Register Here : https://ehome.dha.gov.za/ehomeaffairsv3

How To Login Into DHA eHomeAffairs?

To Login Into DHA eHomeAffairs, follow the below steps

** Please enter your username (ID Number) and password.
** Register if you do not have an account
** A one-time-pin (OTP) will be sent to your cellphone, so please ensure you have your cellphone near you.

How To Use DHA eHomeAffairs?

Steps :
Step 1 : Register a profile on DHA eHomeAffairs
Step 2 : Capture the verification OTP (OneTimePin) received via SMS to confirm your cellphone number
Step 3 : Log in to your profile
Step 4 : Capture the logon OTP (OneTimePin) received via SMS

Step 5 : Complete the application form
** The application form is for a Smart ID Card and/or Passport.
** You can “capture” and “submit an application form” for yourself or for a minor directly related to you, typically for a minor requiring a passport for travelling purposes.
** All fields highlighted in red are mandatory and must be “completed”.

Step 6 : Submit the completed application by selecting Submit

Step 7 : Upload your supporting documents, if applicable
** Required supporting documents will be listed.
** Please note that originals will be required to be presented at the branch or bank office.

Step 8 : Make the online payment
** “Capture” your banking details.
** Please note that submitting a payment on eHomeAffairs is only an instruction to your bank.
** In order to complete the payments process you need to log on to your internet banking to “authorise the payment”.

** A payment authorisation process guide can be requested from your bank.
** Once the payment has been authorised, please note that the bank payment verification process must take place, which may take a few minutes.

Step 9 : Make a booking at a Home Affairs enabled Bank Office
** Please note that digital biometrics can be captured at any Home Affairs office or at a Home Affairs enabled Bank office, for which a booking is a prerequisite.

** You do not need to make a booking to provide your biometrics at any of the DHA Home Affairs offices.

Step 10 : Print your Confirmation Letter
** The barcoded confirmation Letter as well as your ID Book (if available) must to be “taken with when going to the branch or bank office”. After clicking on Download Confirmation, save the document to your PC and open with PDF.

Contact Us

DHA Home Affairs Headquarters
Contact Centre :
csc [AT] dha.gov.za
Pretoria, Gauteng, South Africa
Phone : 0800 601 190

DHA Home Affairs Headquarters :
info [AT] dha.gov.za
Pretoria, Gauteng, South Africa
Phone : 012 406 2500

Add a Comment
  1. Elmarie

    Where do i locate my barcoded application confirmation?

  2. Alex

    Website is very unstable and difficult to login, have to try many times on different days just to get in (WHY does it need to be so complicated!?).
    New Passport double charged me.
    Closed bank branches included and never have time slots (JUST REMOVE THEM).
    Nearby open branches never have time slots, have to try and find provincial branches to find an available slot (surely there is a way to do this than a short window time slot?).
    No barcoded confirmation letter (fix this in your instruction email).
    I’m left wondering if I needed to do any of this, maybe I should have just walked in the bank?

    Wasted probably the same amount of time or more as standing in a queue at home affairs. Unacceptable.

  3. Smiley

    Hi everyone, ease tell me how do i sign the form online after completing the form. Im using my mobile phone, and dont get a option to sign at bottom on those xxxxxxx.

  4. WILL


    1. Smiley

      What i also would like to know

  5. Jani Bezuidenhout

    I was not given the option to download the barcoded application confirmation letter and when you log back in there is no option to download the application confirmation barcode!

  6. Simone

    I was not given the option to download the barcoded application confirmation letter and when you log back in….there is nothing to this effect. has anyone figured this out…please help

    1. Pablo

      I had the same problem but I went in without it and it was perfectly fine. They didn’t even ask for it. I would take the reference number with to be safe though.

  7. LOL

    In order to select a time slot, I had to phone Standard bank Kingsmead Home affairs office to see what was going on, and advised me to go there and could assist me. I go there, and they just tell us to take a picture of the times provided for the week, and have to type it in manually between 2 dates. What I also read online is to do it at 12am before the booking date, and now its 12am may 23 2022 and cant even get an OTP to login. Website is useless.

  8. A S E van der Ryst

    Please help, I’m desperate!! I have paid my R140 for the re-issue of a Smart ID card, made a bookng to visit the Bank BUT I CANNOT FIND THE CONFIRMATION LETTER NOR THE BARCODED EHOMEAGFFGAIRS APPLICATION FORM to print and take with!!! I thank you in anticipation for your help. Regards A S E van der Ryst

    1. Megan

      i cant find this document either so now you go without it then you are turned away thi sis unprofessional and does not help in any way as you might as well go stand in the line at home affairs

    2. T

      I also can’t find this confirmation letter. The contact centre number does not work. And the Nedbank branch does not answer their phone either…. Hopefully when I get there they won’t need the letter

  9. Lee

    How do I get a booking at the FNB bank branch….. keeps telling me no available slots and to try again…. have tried most branches Gauteng and KZN

  10. Sam

    This is the most unstable useless website. I have been trying muliple times to book an appointment for my ID. ONce i finally got through the system to book at the branch it just made errors and i could never book even though i had paid. Trying to log in again to try another time results in all types of problems and mainly the webite just hangs! Whoever built this site clearly has no idea what they are doing!!!!

  11. Anon

    the site says i am registered but i never registered myself and when i do a password reset it is saying incorrect contact details. i have tried all my cell nos and email addresses. it wont accept any of them. how do i get into my profile

  12. Steve Dennehy

    The site does not send OTPs.
    Neither of the two email addresses are valid.
    Please resolve ASAP.

  13. Amanda Vermeulen

    Good morning
    Please help. The site does not send the OTP.

  14. Chanika Lynn Hendricks

    I have applied for a first time ID document. application is complete and i have a booking confirmation, but nowhere is there a bar to click on to confirm or download the barcoded booking confirmation which is needed when i go in to the Nedbank home affairs in St Georges mall Cape. please advise how i can retrieve the barcoded booking confirmation. thanks

  15. Ursula

    Does the barcoded application confirmation evrn exist??????

  16. MK

    Has anyone been able to complete the declaration since mid April?

  17. Frustrated

    What a terrible confusing inoperable site. Bet us tax payers spent millions to some crap IT firm to deliver rubbish. I could get this done in a week with my tech guys.

  18. Johnny van da Vreedelin

    It appears that not a SINGLE soul has found this goddammed confirmation letter with a barcode. For all looking for an alternative, I found that the Reference number worked perfectly fine

    1. Diane

      Thank you for this as I have been desperately trying to find this jolly letter too! Will just take the reference numbers as you suggest.

    2. Anonymous

      Thank you sooo much for this post! I would have wasted another day in trying to figure out this part of the puzzle.

    3. Sonja

      Thank you for this. I have been trying to find the Confirmation letter that I’m supposed to print out, but nowhere to be found on the site. Useless website!!!! As with all Government Departments, they can’t even get their technology right!! I will just print out the confirmation e-mails I received from them, and hope and pray that Nedbank will accept this.

  19. Portia

    I am stuck, it is refusing to highlight the part about declaration.

  20. Shaun

    How do you electronically sign the declaration section? It seems to be greyed out

    1. Anonymous

      Yip won’t let me sign either. but it did accept the application without having the signature.

  21. viwe

    icant change my cellphone number for OTP please help

  22. Deon

    OTP function hasn’t been working for over a year, sent e-mails, called etc.
    You guys are fucking useless

    1. Hannah

      It is back working at the moment, just super slow, I waited for the sms to come through and didn’t click on resend OTP. I sat for nearly 2 hours but I eventually got done. Don’t give up.

  23. Thoko

    OPT functionality not workibg

  24. Anno

    still no “Download Confirmation” button anywhere.. 2022-04-06..

    1. Anonymous

      HI ANNO,

  25. Amber Joubert

    Where are we supposed to get the booking confirmation? There is no option for it, never mind to download it. Should we just print the email that says we have made an ebooking to at least show we did? It’s my first time registering for an ID, thought this was supposed to be easy.

  26. Jan9

    Apparently they will look on the system if you don’t have the confirmation letter , there is a problem with the website and seems NO ONE can get it !!!!!!!!!!! So according to the lady helping in the Que , they will look on the system …………………………………

  27. Anonymous



    Useless!!!!!!Can not find the application confirmation ANYWHERE!!!!!!!

  29. Shaazia

    Can’t register, it says I.D already in use and it’s my first time registering.

  30. Amanda Jiyane

    🥴 I’ve been trying to register but it’s a no win situation it’s been 6 days already…does this even work?

  31. Wendy

    how can I change my cellphone number on ehomeaffairs website?

  32. Lara van NIekerk

    Where can I download a confirmation letter with barcode? Applied. Paid. Received confirmation reference number but no barcode letter located. Urgent please.

    1. Shelley

      In your profile, click on UPDATE DETAILS at the top right of the page by LOG OUT and you amend in there

  33. Shell

    How do we print the confirmation letter with the barcode? I have search everywhere and the help document is absolutely useless!

  34. Tracy

    OTP problem for a few weeks now. Anyone with the same problem?

  35. Jax

    Where is the APPLICATION CONFIRMATION button ?????

  36. Anonymous

    Has anyone gone to the bank without the barcoded confirmation letter?

    1. Anonymous

      I was told I only needed the ECH number and don’t need the letter if you can’t print it or find it.

  37. Yolande

    How to I access my application confirmation if d id not download /save/print it when I did the application?

  38. Manfred

    7 Mar 22 – Not receiving OTP and can not log in

  39. Anon

    This worked for me to print the application form.
    1. Go to your display settings and flip your display orientation to portrait.
    2. Select the application
    3. select fullscreen
    4. Print screen.

  40. Jade

    Hi I want to register online but server is offline any idea when it will be working?

  41. Anonymous

    Where on earth do I find the CVONFIRMATINO LETTER???? Absolutely no help at all!!!!

    1. Debs

      I am also looking !!!!! it is not on the website !!!!

  42. Marc

    Seems that no-one has ever actually found out how to download the barcoded confirmation letter.

    1. Anonymous

      Yes no one.

    2. Gina

      Has anyone gone to the branch without the letter? We’re you able to still complete biometrics and obtain passport?
      I cannot find the barcodes confirmation letter anywhere on the site 😡

    3. Michael

      It seems like its impossible to download the bar coded confirmation letter. We are going with my daughter tommorrow for her appointment for her first ID and we are just taking the printed out application with reference number. I take from this thread that no one seems to have found how to download the confirmation letter. I hope our approach is ok

  43. Storm

    Please advise on how to print the barcoded id confirmation letter.

    Thank you.

  44. Anonymous

    Hi I have the same issue,where I can’t find the confirmation letter.can anyone help with this please booking for the 24/02

  45. Sarah

    Useless website and cant even log onto the website to register. Please make it more user friendly!!!

    1. Debs

      It took met 10 days before manage to register !!!!! does not work at all

  46. Sarah

    I cant get the website to even open onto the relevant page. Just gives a 404 error.

  47. Anonymous

    Can’t find the “Confirmation Letter”

    I have tried applying for my new ID card twice in 2 years and everytime I run into some issue. This is so frustrating and right now I don’t even care anymore and will continue using my old ID.

    Pathetic from the Department of Home Affairs!

  48. Catherine

    The system just hangs and eventually give me an error code – please advice

  49. Helena


  50. Tayla

    Receiving OTP but it’s not actually logging in… driving me crazy. Help please!!

  51. Famz

    Has anyone figured out the barcoded confirmation letter? Please help!!!

  52. Maxine Nerwich

    OMW…what a USER UNFRIENDLY website!!!!!!!!
    How on earth does one find the APPLICATION CONFIRMATION document????
    I am beyond frustrated……………….
    And of course the landline number is constantly engaged.
    I want to CRY

    1. Faheema

      Any luck? I am in the same situation

  53. Eddie

    How do you get the barcoded confirmation letter?!?

    1. ANDRE


  54. Amiel

    Does anyone know how to get access to the barcoded confirmation letter? I have paid and booked a slot. I have opened the site on numerous different browsers however there is no link or tab to download the conformation

    1. Gary Isenberg


  55. Rolf

    Also looking for the barcoded Application Confirmation

  56. GB

    Has anyone got the OTP to work?
    I have tried many times but no joy

  57. Anonymous

    Where do I find the bar coded confirmation letter

  58. Anonymous

    Anyone have success in getting the barcoded confirmation letter?

  59. lynlob

    How do I register? I see the procedure outlined but cannot find the link that takes me through to the registration process

  60. mClfB

    WHERE AND HOW DO YOU FIND THE APPLICATION CONFIRMATION LETTER??????????????????????????????????????????????????

  61. S Seebaluk

    I am having a problem downloading my barcoded confirmation letter for biometrics.


    Good day ,where does one print the “Application Confirmation”letter?
    Do you log in ,and select the letters tab (right hand top )

    My bimetrics is the 26 Jan 2022 ,I need assistance as the call centre does not answer

    1. Nawaal

      Hi can you tell me did you come right with the confirmation letter or how did you go about it

    2. karyn

      hi did you manage to print the confirmation, i am taking my son next week and i dont know how to get it

  63. zelda

    not receiving OTP

  64. I don’t even know


  65. RANI


  66. Natalie

    Where can I download confirmation letter with barcode. Applied. Paid. Received confirmation reference number but no barcode letter located. Urgent please.

    1. Nats

      I am also battling with the same issue

    2. Tracey

      I also do not have my barcoded confirmation letter?

    3. Divya

      Same I have looked all over the website and I can not find this

    4. Wandile

      Hi, did you get it?

    5. Jared

      Same, I cannot find it. Anyone found it?

    6. samantha

      Same Issue

    7. Anonymous

      Please help ?????

  67. Cynthia Mashabela

    Good morning.I’ve applied for my change of status after divorce and was promised 2 weeks to get the changed status, but has not. I’ve applied on the 17 August 2021. Can I apply again online, and how

  68. Anita Smith

    Good Morning, I need to apply for a unabridged birth certificate for my child who will be attending high school next year. How do I apply? The above is only for ID card or passport. Can I apply on line?

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