Organization Name : SASSA South African Social Security Agency
Facility Name : Special COVID-19 SRD R350 Grant Application Process
Applicable For : Individuals who are currently unemployed
Website : https://srd.sassa.gov.za/
How To Apply For Special COVID-19 SRD R350 Grant?
You and Your Special COVID-19 SRD R350 Grant – Application Process
Related / Similar Service : SASSA Postbank Unclaimed Special SRD Grant 2021
Step 1 : Choose An Application Channel
Apply via one of these channels
WhatsApp : Send a message to 082 046 8553
SRD Website : https://srd.sassa.gov.za/
SASSA Chatbot : www.sassa.gov.za
Step 1.1 : Application Via Whatsapp
** Send WhatsApp message to 082 046 8553
** Applicant will provide personal details as prompted by the chat
** Applicant will receive a Reference number, an OTP number and website link to click on
** Applicant must click on the link; insert the OTP number and click verify
** Applicant provide surname and ID number
** Applicant confirm details as per details provided on the chat
** Continue to Step 2: AGREE TO TERMS AND CONDITIONS
Step 1.2 : Application Via SRD Website
** Open Internet browser
** Search for: https://srd.sassa.gov.za/
** Applicant capture ID number and mobile then click send sms button
** Applicant will receive a 6 digit OTP number
** Applicant must insert the OTP number and click verify pin
** Continue to Step 2: AGREE TOTERMS AND CONDITIONS
Step 1.3 : Application Via Sassa Chatbot
** Open Internet browser
** Search for: www.sassa.gov.za
** On the website; applicant will click on SRD R350 Grant assistance chatbox
** Applicant provide ID number and Mobile number
** Through the chat, the applicant will choose I want to apply for SRD R350
grant
** The chatbot will provide a link to the SRD Website
** The Applicant will follow the SRD Website Steps
** Continue to Step 2: AGREE TO TERMS AND CONDITIONS
Step 2 : Agree To Terms & Conditions
** Read Declaration and Consent Document
** Agree to the content of the Declaration and Consent Document
** Read and understand the You and Your Special COVID-19 SRD Grant document
** Agree to understanding the contents of the You and Your Special COVID-19 SRD Grant document
Step 3 : Provide Personal Details
** Provide ID Number, Name, Surname as it is printed on the ID Document/ Card
** Provide other personal Details e.g. address, gender, etc.
Step 4 : Submit Banking Details/ Choose Payment Option
New Applicant :
i. Clients with Personal Bank Account
** Choose Bank Name
** Provide Account number
** Provide Branch Name
** Provide Account Type
** Agree to Terms and Conditions
** Submit Banking Details
ii. Clients without Personal Bank accounts
** Choose Payment option- Cash Send
** Agree to Terms and Conditions
** Submit Banking Details
Existing Client :
i. Confirm Existing Personal Banking Details
** Agree to Terms and Conditions
** Click Submit
ii. Clients with Cash send Option who wish to add bank details
** Choose Bank Name
** Provide Account number
** Provide Branch Name
** Provide Account Type
** Agree to Terms and Conditions
** Submit Banking Details
Step 5 : Receive a SMS On Your Mobile Number
Message Sample : Application ID: 123456, 88…081. SASSA confirms successful update of banking details for BANK NAME. Your SRD R350 Grant application is now active.
NB : It is important to provide SASSA with a mobile number where we will be able to reach you to send SMS, if you are declined or with regard to your banking details.
Step 6 : SASSA Verification & Validation Process
** ID Number, name and surname provided by the client is verified with the Department of Home Affairs data
** ID Number is matched against approved databases such as UIF, SARS, NSFAS etc.
** Fraud Risk Scoring is done with Fraud prevention partners- The Client ID number and Mobile number is checked against the approved databases
** Application is Approved or Declined with reason
Step 7 : Viewing Application Status
i. Application status can be viewed on the following Channels
Visit SRD Website: https://srd.sassa.gov.za/
ii. Under Application Status tab click here to check status
WhatsApp : send message to 082 046 8553
Toll Free Call Centre : Contact- 0800 60 10 11
Step 8 : Reconsideration
** If Client’s application is declined, the client has the right to request reconsideration within 30 days of receiving the declined reason.
** Client must request reconsideration for each month that the application is declined
** Application for reconsideration
Visit SRD Website: https://srd.sassa.gov.za/
i. Under Application for Reconsideration tab:click here to apply for reconsideration
If client struggles, Please contact
ii. SASSA Toll Free Call centre on 0800 60 10 11 to request reconsideration
Step 9 : SRD Grant Cancellation
Visit SRD Website: https://srd.sassa.gov.za/
** Under Cancel my Application tab: click here to cancel online
** Provide ID number and mobile number, then click send pin
** Client will receive a sms with 6 digit OTP number
** Applicant must insert the OTP number and click verify pin
** Click cancel my grant
** A message will pop up to ask if applicant is sure about the cancellation of the grant
** Click YES to continue with the cancellation; Click NO to Discard
Step 10 : SRD Grant Reinstatement
Visit SRD Website: https://srd.sassa.gov.za/
** Under Cancel my Application tab: reinstate my cancelled grant application
** Provide ID number and mobile number, then click send pin
** Client will receive a sms with 6 digit OTP number
** Applicant must insert the OTP number and click verify pin
** Agree to terms and Conditions
** Click reinstate my grant
** A message will pop up to ask if applicant is sure about the reinstatement of the grant
** Click YES to continue with the reintatement; Click NO to Discard
General Information
To change Mobile number Client must contact
i. SASSA Toll Free Call centre on: 0800 60 10 11
If further clarity is required, Please contact:
ii. SASSA Toll Free Call centre on: 0800 60 10 11
OR
iii. Send an email to: Grantsenquiries [AT] sassa.gov.za OR
Visit the SASSA website:
www.sassa.gov.za
https://srd.sassa.gov.za/
Some Important Information From Comments
Comments:
1. Still struggling to check application status, always receiving failed message, hopefully something and will just receive message from bank that R350 has been paid into account, Do they complete applications alphabetically or what?
2. My application is active so, I received the Application ID on August, Other people who are applied for grant after me, received their 350. I am very disappointed. Please let me know what is going on.
3. On previous applications for February, March and April. I gain March pay out after I had to clear the issue of UIF registration at Labour department which I did. I am still unemployed ever since and now for August the same reason was given, declined due to UIF registration, I don’t understand. We must blame the system used (or) the people programming it. I am stressed and frustrated because I put a lot of time and effort at the Labour department.
4. I registered for SRD last year. I always been rejected and I don’t understand why? because I am not working and the UIF you talking about I received it this January and once not twice and currently I am not working (or) have any means of income but I am declined while people who are working at the government are accessing it.
Error / Problem:
The link which is provided for status tracking in the website is not working.
Information:
Most of the commenters commented that, they want to check their status and change their banking details.
Benefits of SASSA Special COVID-19 SRD R350 Grant
The Social Relief of Distress (SRD) R350 Grant in South Africa is a social assistance program aimed at providing temporary financial relief to eligible individuals who are facing extreme economic hardship. Here are some benefits of the SRD R350 Grant in South Africa:
Financial Support For Vulnerable Individuals:
The SRD R350 Grant provides much-needed financial assistance to individuals who are experiencing extreme poverty and economic distress. It aims to provide temporary relief to those who are struggling to meet their basic needs, such as food, shelter, and healthcare.
Poverty Alleviation:
The grant helps to alleviate poverty by providing financial support to individuals who are living below the poverty line. It can help recipients to access basic necessities and improve their overall well-being.
Social Inclusion:
The SRD R350 Grant helps to promote social inclusion by providing support to individuals who are marginalized or excluded from mainstream economic opportunities. It can help recipients to participate more fully in society by providing them with the means to meet their basic needs and improve their quality of life.
Stimulates Local Economies:
The SRD R350 Grant can also have a positive impact on local economies, as recipients are able to spend the funds on goods and services, which can stimulate local businesses and support job creation.
Targeted Assistance:
The SRD R350 Grant is specifically targeted at those who are most vulnerable and in need, providing assistance to those who are unable to access other forms of social assistance or support. It aims to reach those who are facing extreme economic hardship and provide them with a lifeline during times of crisis.
Additional Generic Procedure
Here are the steps on how to apply for the Special COVID-19 SRD R350 Grant online:
1. Go to the SASSA SRD website: https://srd.sassa.gov.za/.
2. Click on the “Apply for SRD Grant” tab.
3. Enter your ID number and cell phone number.
4. Click on the “Send PIN” button.
5. Enter the 6-digit PIN that you received on your cell phone.
6. Fill in the rest of the application form.
7. Click on the “Submit Application” button.
You will receive an SMS confirmation once your application has been submitted.
Here are some additional things to keep in mind when applying for the Special COVID-19 SRD R350 Grant online:
** You can only apply for the grant if you are a South African citizen or permanent resident.
** You must be unemployed or earning less than R350 per month.
** You must not be eligible for any other social grant.
** You must have a valid South African ID number.
** You must have a valid cell phone number.
Here are the other ways to apply for the SRD grant:
** SMS: You can SMS your ID number to 35211 to apply for the SRD grant.
** WhatsApp:You can WhatsApp your ID number to 082 046 8553 to apply for the SRD grant.
** Post: You can download the SRD application form from the SASSA website and mail it to the address on the form.
View Comments (188)
why this application ask father and mother ID?my parents passed away long time
I'M WAYNE NORBURY MY APPLICATION WAS DENIED WHEREAS I USED 2 GET MY 350 I'M UNEMPLOYED PLEASE HELP ME
My srd grant cameout nicely from last year August till October. Then November start to approved with no paydate,and changed to be reffered and then much approved without paydate. I wonder why?
... THE SOUTH AFRICAN SYSTEM IS FULL OF CORRUPTION, INSTEAD OF PAYING PEOPLE THEY'RE MONEY WHICH WILL EVENTUALLY RETURN TO THEM, THE SOME SYSTEM WITHHOLDING IT MEANWHILE INCREASING THE COST OF LIVING DUE TO TAX, UTTER NONSENSELESS RUBBISH, THIS WOULDN'T HAPPEN IF JACOB ZUMA WAS PRESIDENT...
Approve 4 month no paydat
i want to apply R350
Application says bank details pending but I selected a post office
Since srd money started i didn't get even 20rand and i don't now how to appeal please help me cz i need my 350 please💰💰💰
Still waiting for 350 since October and how long should i wait because I need this money so desperate
Still waiting since August
I want to change the backing details
I don't have income so I'm still waiting for my 350
I'm Andile mngadi nd I have a big problem coz I need this Srs 350 grant paydate it still approve for four months but still no payment date if I call post office centre was tells me my bank statement is verify my details it pls help on this number I don't know what happens in this money
I applied and approved bt I did not get a massage
I never worked in a company but srd grant always decline me how do I get the money
Hi I've been declined twice,reason uif but I'm not working please i need thismoney
Hi can you please check my status of this year i havent got my 350 yet
My 350 diclin how can i apply again
Sindile is my husband appl on august but not recieve uif pls help
Nombeko it,s me i never work i only recieve child grant for one child i apply 350 on august they say i registart for uif but i,m not pls help i need this money
What does it mean when i want to re-apply my application says it's already active..and i did not get My R350 this month
Hi i applied for the R350 on the 9yh of August said its successful and its active but no payment has come through i don't collect uif nor do i receive any form of income.
Why is that?
I was approved from August and September it's October that's still pending but I never received any money
since I got uif ters last year 3 times recently I apply for SRD R350 grant now I got declined I think this thing is a joke south African citizen why could I get declined where as I'm not working even contributing on SARS and uif this is a shame in South africans
I never got uif payment I was getting paiment of R1500 and they were taking R6 for uif I only work 3 months now sassa denied to give me 350 I am very stressed yooo
Hi sir I was getting payment of 1500 permonth and their uif was R6 per week I only work 3 mnth there I never got it I applied several times.I am not working so my 350 request declined because of that uif guys no I am very stressed and hurt since I don't have food in the table if you can help me to find 350 it could be a great hourner
M declined about uif n its long ago nt recieve uif.
I want to know how can i despute the outcome of my application because its declined pls help
I'm unemployed. I don't know why srg was declined please I need this money.i don't have a baby I'm not a worker
I Simon Mobe Lebelo since I registered for srd last year I always been rejected and I dont understand why because I am not working and the uif you talking about I received it this January and once not twice.
and currently I am not working or have any means of income but im declined while people who are working at the gorverment are acccessing it why
is this corruption or nepotism?
Yes bru me too since I didn't
Get anything my status
Of payment says I have in income
But am not working people
From Zimbabwe are receiving R350
Grand I won't vote thouse
People who are receiving Grand
They will vote not me
I applied on 13 August application say approved have not received any sms or pay date I first apply to get paid through post office later update to Capitec Bank last id 088
How do i check my status
I need to change my bank details plz help me
Sassa decline my application for R350 why? Cause i'm unemployed 😓
I did not employed anywhere but still now my SRD grant declined and on April and March on 2021 was declined what must I do coz I need this money I am not employed anywhere😮😥😥😥😥😭😭😭😭😭😩😩
My application declined because of the fake UIF I'm not registered to UIF because I'm unemployed
This thing of Uif is a scam and Sassa is just doing nothing
Why is my status says decline but in the first place it was showing pending what happened now
I need help I want to apply srd R350 application
I have applied for 350 but it says decline and m getting uif money which I was paid once off and I am no longer working and I am no longer getting uif money. Please help I want to apply for R350 sassa relief
I got denied but I am unemployed
I applied for sassa social relief grant then it declined my application because of uif although I didn't claim uif and I'm not working
I want to know why my identity failed?
Please give me that R350 cause my contract job ended today and i wii start working next year April 2022
I applied for srd 350 social grant and I got denied
Hi my application says decline becouse of id verification what should i do need assistance pls
ihave been decline it says uif registered but its been almost 2 years since im not working ilost my job during the out break of the pandemic
I received R350 on 30 august
I want to apply for September because I didn't get the money on August so when I try to apply they just saying grand application already active please help me
I didn't include my account number of FNB but it was successfully active.pls contact me
On previous applications for February, March and April I gain March pay out after I had to clear the issue of Uif registration at Labour department which I did. Im still unemployed eversince and now for August the same reason was given, declined due to Uif registration, I don't understand.must we blame the system used or the people programming it. I'm stressed and frustrated because I put Alot of time and effort at the Labour department. Unexceptable
Mine says declined because of "UIF registered" which I know nothing about.It has been more than 5 years without working
I've been declined because of uif that I don't get it
I did get the uif ters money and it was only 900 once now i can't apply for R350 grant because of it and I'm no longer working.. Please help out i need the money
I submitted an application without banking details plz help me how do i add them
Why my application says declined all the time even last year may and now says am registered for uif
From post office I want to change to my account plz help
Still waiting it's says pending
Why do my application shows
pending all the time?
My application is active,I have received Application ID on August,other people have received their 350 but applied after me,I applied before them,I am very disappointed.Please let me know what's going on.
My status for the covid19 R350 grant shows approved but I have not recieved any payment yet,what do I do?
How do I send my bank details because I've got OTP
How do I change my banking details ??? Help me plx
How do I change my banking details??
How to upply for 350 grant
I want to change my banking details please help
I need help to apply for R350
I need help to apply for the 350 please
Haw to apply 350
I am approved; but if i am cgeckibvmy status is shows pending what does this means
I want to apply for350 grant
Im still waiting says pending its more than 3 weeks
I did apply for sassa srd do i approved or declined
Last year i apply for the the grand it say pending so no i apply again and it say pending again so please let me no what's going on please.i really need the money because I'm unemployment no income nothing.
I checked my status and it says pending so does it means is it still in process or is declined
How do I check my sassa status
I got the msg said Succefull & my grand is active but no payment,August is almost over,I don't get any UIF.
i was n approved are that means im succesful or not
Hi how can i check my status it been two weeks i applied but nothing happened
My account has been closed how can I change my banking details
How do I know if I've been approved or declined
How do I know if I've been approved or declined
Check my application status
My message says Grant application is been active what does it mean, other 1 banking details successfully.. but I have not received sms yet I applied 7th August 2021
I how to change post office to banking details plz help
I checked my status op whatapp it say aproove May 2020
I lost my number how can I changed the number I registered for 350 pls help
MY STATUS CHECK ALWAYS SAYS FAIL.BUT I DID APPLY.
How can I change my account number
Every time I want to check may status it says faill
kindly provide us with the link to check our application status,the one provided keeps on saying failed,please assist.
thank you
I need help in checking my application status online.
Let's qeteka data unnecessary the system is always offline, the application doesn't go through the whole Month,how is that possible aagman
How to check my status
Hi, I want to check my status .
Sibusiso musa Zondo I want to change my bank details
i want to apply for 350 grant.
What to check my status keep showing fail
l want to change my banking details plz
I struggle to change banking details from post office to my account capitec...please help
I want to change my bank details I what a eWallet because somepoople scam my bank card
IHi I want to check my status
I want to check my status but this link says failed all the time