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Organization Name : Department of Health
Facility Name : Covid 19 Vaccine Certificate System
Applicable For : South African Citizen
Website : https://sacoronavirus.co.za/2021/10/08/ndoh-covid-vaccine-certificate-system-user-guide-v1-1-07-october-21/
NDoH Covid 19 Vaccine Certificate System
The Vaccination Certificate system is only accessible to the individuals who have received the COVID 19 Vaccine.
Before you start you will need to have the following with you
1. Your RSA ID Number or Foreign Passport number or Asylum or Refugee number. (Note this should be the same ID document number you presented when you got vaccinated )
2. The cell phone with the number you included on your registration.
3. Your vaccination code from the sms you received post vaccination.
Steps to Proceed
** On the landing page, Click the ‘Get My Vaccine Certificate’ button as shown by the red arrow.
** The system will take you to the page to select Identity type.
Step 1 : Identity type page
A new screen will pop up where you will need to select <Identity Type> in the identity type dropdown menu as shown by the red arrow.
Step 2 : Select Identity Type
Please choose your Method of Identification that you were vaccinated against
** A user shall select an RSA Identity number or a Passport number or Asylum Seeker/Refugee number as shown by the red arrow.
** The system will automatically load the ‘Proof of Identity
Step 3 : Proof of Identity Page
In this page the user shall enter the details as captured in the EVDS system when they were being vaccinated
** A user enters their Identity number
** A user enters the Proof of Vaccination Code*
** A user enters the First Name
** A user enters the Surname
* This code is the one that was sent via the SMS post vaccination for confirmation of the actual vaccine received . For someone who received two doses, any of these codes is valid.
Step 4 : reCAPTCHA
In some cases, the user will be presented with a reCAPTCHA verification
** Check the <Checkbox reCAPTCHA>
** After checking the reCAPTCHA checkbox as shown by the red arrow
** The system will take a user to verify reCAPTCHA
Step 5 : reCAPTCHA verification
After verifying the reCAPTCHA, the checkbox will be ticked green
** The <Next> button will be activated
** Click <Next> button to proceed
** Click <Cancel> button to abort
Step 6 : Confirm Number Page
Confirm and enter the mobile number that the individual was vaccinated against (captured at the site)
** Enter < cellphone number> in the confirm cellphone number field*
** Click<Next> button to proceed to the OTP page
*use the format 08 and not +278
Step 7 : Confirm OTP Page
** After clicking on <Next> in the Confirm Number page, the system will send you to the OTP page
** An OTP message will be send to your cellphone number
** Retrieve the OTP from your cell phone
** Enter <OTP> in the OTP field
** Click the <Next> button to proceed to certificate download page
** Click <Cancel> button to cancel
Step 8 : Download Certificate Page
** After clicking <next> from the OTP page, the system will take you to the download page
** The certificate will be visible as a preview on the page
** Click <download PDF>
** Otherwise Cancel
If the error persists after making sure it is as indicated above, please contact COVID 19 Public Hotline: 0800 029 999 or WhatsApp support line: 0600 123456.