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mytfgworld.com Pay Your TFG Account : Foschini Group

Organisation : The Foschini Group / mytfgworld
Facility Name : Pay Your TFG Account
Applicable For : TFG Store Account Holders
Country : South Africa
Website : https://www.mytfgworld.com/browse/staticContent.jsp?pageName=How_To_Pay

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How To Pay Your TFG Account?

You may make payments at any TFG store, by electronic funds transfer (as set out on your statement), by debit order, or online. The payment method you choose is at your risk, and we will only consider a payment as properly made when we have received it and credited it to your TFG Account.

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We will credit each payment made at the date of receipt of the payment, as follows :
** Firstly, towards any due or unpaid interest;
** Secondly, towards any due or unpaid fees or charges; and
** Thirdly, to reduce the amount of Principal Debt, which is the amount that becomes due when goods and services are purchased.

If your TFG Account has been credited with an early payment, we will allocate that credit towards your monthly Instalment payment for subsequent months, after which your monthly Instalment will again become due and payable. Early payments will not be credited towards subsequent months where a contractual payment is due monthly.

Online Self Service

Pay your TFG Account anytime, anywhere and on any device. To make a payment with your online profile.

Login/Sign Up Here : https://www.mytfgworld.com/myaccount/login.jsp;jsessionid#start

Debit Orders

You can pay your TFG Account by monthly debit order. You will need to complete a separate debit order instruction form in store, or you can speak to customer services to arrange a debit order. You will be bound to the debit order terms and conditions which can be found on www.myTFGworld.com

To setup a debit order, contact us today and one of our agents will call you back :
Email us your contact number to debitorders AT tfg.co.za or Call us on 021 937 5870

PAYNOW

The new & secure payment feature that allows you to make instant payments online, using Snapscan, Instant EFT or your Credit/Debit Card. Simply log in with your TFG Account or card number to make a payment.

Pay Now : https://pay.mytfgworld.com/paynow

SNAPSCAN

Snapscan is now available as a payment option on PayNow. Click below link to find out how to download the app and get set up.

Snapscan Demo : https://player.vimeo.com/video/325426243

Instant EFT

Did you know you can pay via EFT?

Our Bank Details Are:
Bank : FNB Corporate Cape Town
Account number : 5579 000 8020
Branch Code : 204109

Note:
FNB’s universal branch code could auto-fill to 250 655. Please do not be alarmed and continue with payment. Use your TFG Account or Card number as the reference, and email a proof of payment to electronicpay@tfg.co.za for us to track your payment.

ATM Payments

You can also pay your account via ATM

Our Bank Details Are:
Bank : FNB Corporate Cape Town
Account number : 5579 000 8020
Branch Code : 204109

Note:
FNB’s universal branch code could auto-fill to 250 655. Please do not be alarmed and continue with payment. Use your TFG Account or Card number as the reference, and email a proof of payment to electronicpay@tfg.co.za for us to track your payment

How To Get TFG Account statement?

** You agree that we may provide you with statements periodically (at least once every 90 days). We may not send you statements when your TFG Account is dormant or has a credit balance.
** We will send the statements to the address you elected in the Credit Agreement or to your chosen e-mail address or via sms. You can also view your statements online by regist ering on www.mytfgworld.com.
** The statement will, amongst others, show: all transactions relating to the TFG Account, including all interest and other charges debited or credited to the TFG Account, the minimum amount that is payable to us on or before the Due Date stated on the statement, and the total amount due on your TFG Account.

FAQs On TFG Account

Frequently Asked Questions (FAQs) On TFG Account

How do I update my profile?
TFG Account or TFG Rewards Customers:
** You can only update your phone number or email address online. To do so navigate to My Profile under Accounts & Orders and make your changes.
** If you need to change your first name or surname, please contact us at onlineshop@tfg.co.za
** You need to be logged in to make changes.

If you do not have a TFG Account or Rewards card linked to your profile, you can update your details by navigating to My Profile under Accounts & Orders and making your changes.

I’ve forgotten my password, what should I do?
Select Forgot your Password? and enter your email address or cell phone number and select Submit. You will be prompted to enter an OTP and new password. Your password must contain a minimum of 8 characters and cannot include any special characters. Select Reset and your password will be updated and you will be logged into your account.

How do I replace a lost / stolen / damaged store card?
First you need to block your card – either at TFG Online, in store or with customer services (0861 111 761 or onlineshop@tfg.co.za). Then you’ll need to visit your nearest store to sign for and collect a new card (you will be charged for card replacement).

I’m struggling to log into my profile, what should I do?
** Enter your email address and password and select Log in, if this does not work, then enter your cell phone number and password and select Log in
** If you cannot remember your login details, select Forgot your Password? and enter your email address or cell phone number and select Submit.
** You will be prompted to enter an OTP and new password, it must contain a minimum of 8 characters and cannot include any special characters.
** Select Reset and your password will be updated.

Please contact our Contact Centre on onlineshop AT tfg.co.za if you still have issues logging in

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