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GEPF Online Self-Service Login : Government Employees Pension Fund

Organisation : GEPF Administration
Facility Name : GEPF Online Self-Service Login (Government Employees Pension Fund)
Applicable For : Member/ Pensioner
Country : South Africa
Website : https://www.gepf.co.za/

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What is GEPF Self Service?

GEPF (Government Employees Pension Fund) Self Service is an online system whereby customers can access certain GEPF information themselves or select certain services that they want to use. It is designed to be viewable on computers, cell phones and tablets from anywhere and at any time

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What Services Are Available On GEPF Self-Service?

When accessing GEPF (Government Employees Pension Fund) self-service portal, members will be able to

** Access their benefit statements
** Access tax certificates
** Trace registration and retirement benefit
** Update contact information
** Nominate or update beneficiaries
** Access personalised correspondence like letters and newsletters
** Access latest notices from the GEPF

How To Login Into GEPF Self Service?

To Login Into GEPF (Government Employees Pension Fund) Self Service, Follow the below steps

Step-1 : Go to the link https://my.gepf.co.za/
Step-2 : Enter the ID Number or Passport Number
Step-3 : Enter the Password
Step-4 : Click on “Log In” button

FAQ On GEPF Self Service

Frequently Asked Questions (FAQ) on GEPF (Government Employees Pension Fund) Self Service.

What are the benefits of having GEPF self-service?
** You are able to engage with the GEPF from anywhere. No need to travel to a Walk-in Centre,contact the Call Centre or wait for your documents to arrive by post.
** You can check your personal details and update them anytime.
** You can access self-service using different digital devices at any time from any place that has an Internet connection.
** Self-service saves you time and effort – no more standing in long queues or waiting to be assisted by a Call Centre agent.

Are there any special requirements I need before I start using self-service?
To be able to access the service, members,pensioners and beneficiaries are requested to first register for GEPF self-service so that they can be authenticated. You can register through GEPF self-service Web or App

How Secure is self-service?
The data that is viewed is data the GEPF has which was either provided by yourself or your employer. The portal simply shows the data that GEPF has. The data is not stored by any external party. Access to data is through the member’s credentials and the member needs to keep his/her password safe. Members can change the password at any time if they want to.

I am registered for self-service and will be travelling abroad; will I be able to use self-service from abroad?
Yes, self-service is available to you from anywhere.

Contact

Contact the GEPF self-service number at 012 319use this number only for self-service queries or email us at selfservicesupport [AT] gpaa.gov.za

Some Important Information From Comments

Error:
1. I have been trying for few days now to access the service. it does not recognize my password. I tried “forgot password” function also about 9 times but still does not receive any OTP. The same happens on the VOTING PORTAL. It keeps on stating tha,t my pin is sent but, I do not receive any pin.

2. I am a Teacher recently employed. My payslip shows that GEPF is deducting but, it shows 0000000. It doesn’t show numbers, what can I do?

9 Comments
Add a Comment
  1. Elaine Edna Galanakis

    Elaine Galanakis ID 4409290147080 CP 44301231
    I stopped working on the 30 March 2022 and have nearly R2000 subtracted from my pension. Life has become very difficult just living on this alone. I have tried phoning regularly with no avail. If this is for tax, how can I stop this as I have already paid tax on the job I had?

  2. Zwelinzima Dilima

    I am trying to get information trying to login the self service portal but my ID is said to be invalid .The ID is the one I used to apply for pension what can I do to access my information

  3. Francois J Van Schalkwyk

    I just spoke to Thembi at our GEPF Office in Pretoria.
    If it is possible can she phone me back, ill tried to login to my account but not succeed.

  4. Mandosi Mmolotsi

    Good day sir/madam

    I am a Teacher recently employed. My payslip shows that GEPF is deducting but it shows 0000000 it doesn’t show numbers what can I do?

  5. MoHan

    My name is mohanuoa machedihoney440 AT gmail.com and my nmb is 0633105513 can you please update on my mother’s documents she passed away on 23-09-2020 then my siblings says they got messages from GEPF I didn’t because of the number,can pls assist the deceased ‘s name is Sara mannini Matlakala 14-12-1959

  6. Nonyameko Nyameka Momo

    MY CHILDREN

  7. Nonyameko Nyameka Momo

    I LIKE NOMINATE MY CHILDREN AS BENEFICIALS

  8. alinah

    does mangaung people get gepf?

  9. Heinrich Stapelberg

    I have been trying for few days now to access the service. it does not recognize my password.
    I tried “forgot password” function also about 9 times but still does not receive any OTP.

    The same happens on the VOTING PORTAL. it keeps on stating that my pin is sent but I do not receive any pin.

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