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GEPF Online Self-Service Login : Government Employees Pension Fund

Organisation : GEPF Administration
Facility Name : GEPF Online Self-Service Login (Government Employees Pension Fund)
Applicable For : Member/ Pensioner
Country : South Africa
Website :

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What is GEPF Self Service?

GEPF (Government Employees Pension Fund) Self Service is an online system whereby customers can access certain GEPF information themselves or select certain services that they want to use. It is designed to be viewable on computers, cell phones and tablets from anywhere and at any time

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What Services Are Available On GEPF Self-Service?

When accessing GEPF (Government Employees Pension Fund) self-service portal, members will be able to

** Access their benefit statements
** Access tax certificates
** Trace registration and retirement benefit
** Update contact information
** Nominate or update beneficiaries
** Access personalised correspondence like letters and newsletters
** Access latest notices from the GEPF

How To Login Into GEPF Self Service?

To Login Into GEPF (Government Employees Pension Fund) Self Service, Follow the below steps

Step-1 : Go to the link
Step-2 : Enter the ID Number or Passport Number
Step-3 : Enter the Password
Step-4 : Click on “Log In” button

FAQ On GEPF Self Service

Frequently Asked Questions (FAQ) on GEPF (Government Employees Pension Fund) Self Service.

What are the benefits of having GEPF self-service?
** You are able to engage with the GEPF from anywhere. No need to travel to a Walk-in Centre,contact the Call Centre or wait for your documents to arrive by post.
** You can check your personal details and update them anytime.
** You can access self-service using different digital devices at any time from any place that has an Internet connection.
** Self-service saves you time and effort – no more standing in long queues or waiting to be assisted by a Call Centre agent.

Are there any special requirements I need before I start using self-service?
To be able to access the service, members,pensioners and beneficiaries are requested to first register for GEPF self-service so that they can be authenticated. You can register through GEPF self-service Web or App

How Secure is self-service?
The data that is viewed is data the GEPF has which was either provided by yourself or your employer. The portal simply shows the data that GEPF has. The data is not stored by any external party. Access to data is through the member’s credentials and the member needs to keep his/her password safe. Members can change the password at any time if they want to.

I am registered for self-service and will be travelling abroad; will I be able to use self-service from abroad?
Yes, self-service is available to you from anywhere.


Contact the GEPF self-service number at 012 319use this number only for self-service queries or email us at selfservicesupport [AT]

Some Important Information From Comments

1. I have been trying for few days now to access the service. it does not recognize my password. I tried “forgot password” function also about 9 times but still does not receive any OTP. The same happens on the VOTING PORTAL. It keeps on stating tha,t my pin is sent but, I do not receive any pin.

2. I am a Teacher recently employed. My payslip shows that GEPF is deducting but, it shows 0000000. It doesn’t show numbers, what can I do?

Benefits of GEPF Self Service

The Government Employees Pension Fund (GEPF) in South Africa offers a Self Service portal that provides various benefits to its members. Some of the benefits of GEPF Self Service in South Africa include:

GEPF Self Service allows members to access their pension-related information online at their own convenience, without having to visit a GEPF office in person. This can save time and effort, as members can access their account information, update personal details, and perform various transactions online without the need for physical visits.

GEPF Self Service is available 24/7, providing members with round-the-clock access to their pension account information. Members can log in to the portal from anywhere with internet access, making it convenient for members located in different parts of South Africa or even overseas.

Account management:
Through GEPF Self Service, members can view their pension account balance, update their personal details such as contact information and beneficiaries, and access statements and tax certificates. Members can also request benefit estimates, request or update their banking details, and update their nomination of beneficiaries.

Additional Generic Procedure

Here are the steps on how to login into GEPF Self Service in South Africa:
1. Go to the GEPF website at
2. Click on the “Self-Service” tab.
3. Enter your ID number and password.
4. Click on the “Login” button.

If you have forgotten your password, you can click on the “Forgot password?” link and follow the instructions.

Once you have logged in, you will be able to access the GEPF self-service portal.

Here are some additional things to keep in mind when logging into GEPF self-service:
** You must use the same ID number and password that you used when you registered for self-service.
** If you are having trouble logging in, you can contact the GEPF call centre at 0800 117 669.

Add a Comment
  1. Anonymous

    Ntwampe Nethononda
    I have trying to register but APP not responding. At Polokwane poor service no frontliner

  2. Nonhlanhla

    I’ve been trying to register on gepf online using my south african id,my cellphone number and my enail address to no success,i dont understand cause my information is correct

  3. Lebogang

    The GEPF online services does not accept my ID number and im registered on line. Is there a challenges

  4. Elaine Edna Galanakis

    Elaine Galanakis ID 4409290147080 CP 44301231
    I stopped working on the 30 March 2022 and have nearly R2000 subtracted from my pension. Life has become very difficult just living on this alone. I have tried phoning regularly with no avail. If this is for tax, how can I stop this as I have already paid tax on the job I had?

  5. Zwelinzima Dilima

    I am trying to get information trying to login the self service portal but my ID is said to be invalid .The ID is the one I used to apply for pension what can I do to access my information

  6. Francois J Van Schalkwyk

    I just spoke to Thembi at our GEPF Office in Pretoria.
    If it is possible can she phone me back, ill tried to login to my account but not succeed.

  7. Mandosi Mmolotsi

    Good day sir/madam

    I am a Teacher recently employed. My payslip shows that GEPF is deducting but it shows 0000000 it doesn’t show numbers what can I do?

  8. MoHan

    My name is mohanuoa machedihoney440 AT and my nmb is 0633105513 can you please update on my mother’s documents she passed away on 23-09-2020 then my siblings says they got messages from GEPF I didn’t because of the number,can pls assist the deceased ‘s name is Sara mannini Matlakala 14-12-1959

  9. Nonyameko Nyameka Momo


  10. Nonyameko Nyameka Momo


  11. alinah

    does mangaung people get gepf?

  12. Heinrich Stapelberg

    I have been trying for few days now to access the service. it does not recognize my password.
    I tried “forgot password” function also about 9 times but still does not receive any OTP.

    The same happens on the VOTING PORTAL. it keeps on stating that my pin is sent but I do not receive any pin.

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