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postbank.co.za : Check SMS Balance Enquiry Status

Name of the Organization : Postbank
Status of Facility : Check SMS Balance Enquiry Status
Country: South Africa

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Website : https://www.postbank.co.za/Questions/smsbalancenquiry.html

How To Check Postbank SMS Balance Enquiry Status?

To check Postbank South Africa SMS Balance Enquiry Status, Follow the below steps

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Related / Similar Service :
Postbank Customer Care Number

MILADYS Application Status

** Via The Postbank Call Centre toll free 08 00 53 54 55
** No registration required

Requirements :
** Cell phone number must match the one on the contact detail link
** If not customer can do it at any Branch

FAQ On South Africa Postbank

Frequently Asked Questions (FAQ) on South Africa Postbank

How does it work?
SMS the word “BAL” and the last four digits (0001670 3142) of your account number to “32302” Please Note: not the last four digits of the card number

What to expect?
The client will receive an SMS with the Postbank Account balance

Charges :
Minimal charge of R1.00 per SMS

Can I trust this service?
Yes. Remember the account number is linked to the cell phone number provided by the customer

If I use another cell phone number?
The Postbank system will reject the enquiry and return an error message of an “invalid cell number”

Can I use my Postbank card at an ATM?
Yes! You can use your Postbank card at any Saswitch ATM countrywide to draw money. The Saswitch sign should be clearly visible on the ATM.

How do I use my Postbank card at the ATM?
You start by correctly inserting your card into the terminal. All ATMs are clearly marked and you will be guided through the process each step of the way by following the prompts on the screen.

What do I do if I have forgotten my PIN?
For security reasons you will have to visit your nearest Post Office branch with your ID book so that you can be issued with a new Card and PIN. Remember your PIN should be a secret- do not share it with anyone.

Contact Address

Please supply us with your details, account number, contact number (cell number preferably), ID and description of query.
Human Resources :
Tel: +27 51 412 9522
Fax: +27 51 451 2383

SMS :
SMS the word “Bal” and the
last four digits of your account
number to 32302

Postal Address :
Private Bag X20609
Bloemfontein
9300

Secretary :
Tel: +27 51 412 9523
Fax: +27 51 451 2383

Customer Care :
Tel: 0800 53 54 55
Tel: 0800 53 33 50
Fax: +27 51 451 2384
Email: postbank.enquiries AT postoffice.co.za

Lost Cards After Hours :
Tel: 0800 53 54 55
Tel: 0800 53 33 50

Some Important Information From Comments

Comments:
1. My Mother Gladys Dimaza went to QUEENSTOWN Post Office on the 25th September to claim her Money that she did not receive for the Past 6 Months. And @ Post Office they took out two papers written “SASSA FRAUD AFFIDAVIT FORM” & SHE Filled it and they said they will Call her any time but it’s been 1 Month nothing new.

2. I have been trying to check my balance but I still get the same message that says invalid cellphone number. I have sent an email to customer and replied saying my number has been update but I still cannot see my balance as the same message keeps.

3. What must you do, if you are using a Postbank card and if you drew a money on ABSA and amount requested but, money didn’t come out and slip says, it will be reversed automatically?

Additional Generic Procedure

Here are the steps on how to check your Postbank balance via SMS in South Africa:
** Check if your mobile number is registered for SMS banking. You can do this by sending an SMS with the keyword “REGISTER” to 7738062873. If your number is registered, you will receive an SMS reply confirming that your registration was successful.
** Send an SMS with the keyword “BAL” and the last four digits of your account number to 32302. For example, if your account number is 1234567890, you would send an SMS with the following text:

BAL 7890

Wait for the SMS reply with your account balance. The reply will come from Postbank and will contain your account balance, as well as the date and time of the enquiry.

Charges:
** For Postpaid customers: There are no charges.
** For Prepaid customers: The charges may vary depending on your telecom plan.

Troubleshooting:
** If you do not receive an SMS reply, try sending the enquiry again or contact Postbank customer support.
** If you receive an error message, check that you have entered the correct keyword and account number.
** If you are still having problems, contact Postbank customer support for assistance

29 Comments
Add a Comment
  1. Sabelo Ngubane

    I have been trying to get a balance since the card expired and replacement is not available. The number just rings, the sms option says my balance enquiry is not available, I must call the customer care. This is ridiculous

  2. Tshepo Raymond Sithole

    Good day

    I have been using Post Bank mzansi account flexi debit card for many years since I opened it in the past ten years and more. Now when I wanted to withdraw money at the post office counter the teller told me my account says “not existing” and I wanted to know how and why she said she doesn’t know. I last used my post bank mzansi account on the 16 May 2023 and the teller told me the computer has took out all the money that was in my bank account and there is nothing else she can do to reverse the transaction and gave me all the money and its cents. By then I didn’t know what was happening. I took it that is their problem and my mzansi account Flexi debit card is still safe and operational.

    Now when I request for a new banking account they say they don’t open any new banking accounts till December

    This banking account I have been using to receive my monthly wages From my employer. I am not willing to change to another bank anytime sooner. What must I do?

    Who is wrong here? Myself, the teller or the bank itself.

    I am in Volksrust. Volksrust Post Office. After they fail to fix the matter as of their complaints procedure. Can I further the matter to the consumer ombudsman or lawyer. Must I report it as fraud or can I take it to the Human Rights commission as violation of interest and the right to free banking access.

    Help me please.

  3. Karen speelman

    hi I’m trying for the past months to get a new card ,but get the same message everytime there is no cards .when will the cards be availible

  4. carika o bryan

    Good day

    kindly can you advice when will the posoffice have posbank cards

  5. thabo

    i have post bank account and where im alocated there is no post since last year (2022) on july month until now . And im requesting for assesment to know my balance enquires . im at Northen Cape Province at colesberg

  6. Nombeko sele

    Post bank blocked my card can’t receive my child support grant

  7. Mai2

    It has been 2 days trying to access my savings account but it’s not going through what is happening to the system and when is it going to be fixed

  8. men on the move

    can i check my account balance online

    1. Banie Benjamin Webster

      I have lost my phone and sim now i have a new number what must i do

  9. Samantha

    I don’t no witch ph number it was

  10. gerald

    how to check balance of my account on my phone?

  11. lutho

    Please check sassa srd starts

  12. Brian Dimaza

    My Mother Gladys Dimaza went to QUEENSTOWN Post Office on the 25th September to claim her Money that she did not receive for the Past 6 Months. And @ Post Office they took out two papers written “SASSA FRAUD AFFIDAVIT FORM” & SHE Filled it and they said they will Call her any time but it’s been 1 Month nothing new.

  13. Hlulani

    I lost a message from Sassa and I must go to post office with a message to collect the money I need a help please

  14. Inocencio

    Good day
    I would like to know if I can open a business account in Postbank,also if I can shop on line using Postbank flexicard.

    1. Jeffrey kabelo seabelo

      Check balance

  15. Anonymous

    I have been trying to check my balance but I still get the same message that says invalid cellphone number. I have sent an email to customer and replied saying my number has been update but I still cannot see my balance as the same message keeps.

  16. Sarah

    How long does it take before money show in your post bank Mzansi account when its deposit from ABSA account (EFT)?

  17. Busisiwe

    I have 1 of your Mzansi flexi debit card. If I’m not using it more often do you charge monthly fees?

    1. Admin

      Information available from the Official Website :

      Interest with effect from 21 July 2017:
      Amount in Rand | Interest rate (%) :
      0 – 500 0.10%
      500.01 – 1000 0.20%
      1 000.01 – 2 000 0.25%
      2000.01 – plus 0.35%

  18. Anonymous

    I forgot my PIN number. Please help me.

    1. Admin

      For security reasons you will have to visit your nearest Post Office branch with your ID book so that you can be issued with a new Card and PIN. Remember your PIN should be a secret- do not share it with anyone.

      Information as provided in the official website of Postbank, Bloemfontein

  19. Anonymous

    How much you charge for 1 SMS for knowing my account balance?

    1. Admin

      Charges :
      Minimal charge of R1.00 per SMS

      Information as provided in the official website of Postbank.

  20. Thembekile Annette Khanyile

    I opened a post bank account, a month ago. Now my account is blocked. When I try to fix this issues I am not able to do it. How can I unblock my account?

  21. Nondumiso

    How can I change my cellphone number?

  22. Tshepo

    Can I do cell phone banking?

  23. Anonymous

    What must I do to see the amount I have in my post bank account?

  24. Asive

    What must you do if you are using a postbank card and if you drew a money on absa and amount requested but money didn’t come out and slip says it will be reversed automatically?

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