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Citiliner Customer Care Centre Number

Company Name : Citiliner
Industry : Tours & travels
Products/Service : Semi – Luxury Coach Service
Head Office : Johannesburg

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Website :

Citiliner Customer Care Centre Number

Telephone Booking : 24 hours
Call Us : 2711 611 8000 or 2783 915 9000 (Calls charged at R2.85 per minute)

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Related : Cell C Customer Care Helpline Number :

Citiliner Contact Address

29 Lepus Road
Crown Mines

Office Hours :
** 09h00 – 17h00 (Monday – Friday) &
** 09h00 – 17h00 (Saturday & Sunday)

Park City Transit Centre :
Corner of Loveday & Leyds Streets
(Access available from Rissik Street)

Reservations Office Hours : 05h30 – 22h30 (Monday to Sunday)
Operations Office Hours: 04h30 – 23h00 (Monday to Sunday)

Pretoria :
New Bus and Coach Terminal
Situated on the north western corner of Pretoria Station
Sheilding Street
Pretoria Station

Tel: +27 12 323 1154
Fax: +27 12 323 1294

Operating Hours : Monday to Sunday 06h00 to 22h00

Mpumalanga :
Depot Info :
Shop No 1
Old Mutual
17 Samora Machel Drive
Tel: +2713 753 2100
Fax: +2713 753 2414

Operating Hours :
Monday to Friday 07h00 – 17h00
Saturday, Sunday & Public Holidays: 08h00 – 13h00

Kwazulu Natal :
Depot Info :
Durban :
1 Jeff Taylor Crescent
Mashabalala yengwe Avenue

Tel: +27 31 334 9702
Fax: +27 31 309 7746
Tel: +27 83 915 9000 (Calls Charged at R2.85 per minute)
Reservations Operating Hours : Monday to Sunday: 06h00 – 23h00
Operations Operating Hours : Monday to Sunday 04h30 – 23h00

Pietermaritzburg Office :
267 Burger Street
Tel: +27 33 345 3175
Fax: +27 33 345 3172
Operating Hours: 08h00 till 00h00 daily

Cape Town & Western Cape :
Address :
Long Distance Bus Facility
Old Marine Drive
Cape Town
Tel: +27 21 418 4326
Fax: +27 21 418 4403
Operating Hours : Monday to Sunday: 06h00 – 19h00

Bellville :
8 Mabel Road
Off Durban Road
Tel: +27 21 946 3878
Fax2email: 086 670 4213 (Applicable in RSA ONLY)
Operating Hours : Monday to Sunday: 06h30 – 19h30

Northern Cape :
Kimberley :
Tickets for Africa
121 Bulfontein Road
Kimberley 8301 (next to Civic Centre)
Tel: +27538326040
Fax: +27538318248
Operating Hours :
** Monday – Friday: 08h00 – 16h30
** Saturday : 08h00 – 11h30
** Sunday : Closed

Eastern Cape :
East London :
Windmill park
Moore Street
East London
Tel: +27 43 743 9284
Fax: +27 43 743 0061
Office Hours (excl. Christmas and New Years) : Monday to Sunday – 06h30 – 18h30

Citiliner Bookings & Enquiries Address

Port Elizabeth :
Ring Road
next to the Engen Garage
in Rochelle Center
Tel: +27 41 363 4555
fax: +27 41 363 3559
Monday to Sunday: 06h00 – 23h00

Umtata :
St Margaret House
Cnr Victoria & Madeira Streets
Tel: +2747 531 0603 or +2747 532 2288
Fax: +2747 532 2288
Reservations Operating Hours: 06h00 – 23h00 (Monday to Sunday)
Operations Operating Hours: 24Hours (Monday to Sunday)

Free State :
Shell Ultra City
Tel: +27 83 915 9000
Operating Hours :
** 07h30 – 16h30 Mon to Fri
** 07h30 – 10h30 Saturdays

Bloemfontein :
Tourist Centre
60 Park Road
C/o Park & Burger Streets
Willow (next to Municipal Swimming Pool)
Tel: +27 51 447 1558
Fax: +27 51 447 1556
Operating hours:
** Monday to Sunday 24 Hours
** Sunday Closed between 08h00 – 10h00

Greyhound Bookings and Enquiries :
Bookings and Enquiries between 20h00 & 07h00
Tel: +27 51 447 1558
Fax: +27 51 447 1556
Tel: +27 83 915 9000
(Calls charged at R2.85 per minute)

About Us:

Citiliner is a Division of Greyhound bus and started operating as far back as 2005, with scheduled services to Umtata as well as Harare and Bulawayo in Zimbabwe. Citiliner is a semi – luxury coach service aimed at the cost conscious traveller. We now operate to all major cities in South Africa as well as Harare and Bulawayo in Zimbabwe and Maputo in Mozambique.

FAQ On Citiliner

Frequently Asked Questions FAQ On Citiliner

Q: What is Citiliner?
A: Citiliner is a bus company that operates in South Africa, offering affordable and comfortable long-distance bus travel to passengers.

Q: What destinations does Citiliner cover?
A: Citiliner operates routes to various destinations in South Africa, including major cities such as Johannesburg, Cape Town, Durban, Pretoria, and Bloemfontein.

Q: What types of buses does Citiliner use?
A: Citiliner operates a fleet of modern, air-conditioned buses that are designed to provide comfort to passengers. The buses are equipped with reclining seats, overhead storage compartments, and on-board toilets.

Q: How can I book a ticket with Citiliner?
A: Tickets for Citiliner can be booked online through their website or through their call center. Tickets can also be purchased at any Citiliner bus terminal or participating Pick n Pay stores.

Add a Comment
  1. gtfuhbuguy

    Citiliner is worse business runners running this line like its the taxi industry yesesss yerrrr u guys are uselesss and failing and may this buss service shut down in a couple of weeks useless.

  2. Thabo Maleka

    hi i just want to fined out how long does it take to get a feedback as i called and asked to change my date from the 14nd to the 15nd October2022 from cape town to east London i was asked to make payment of about R105 i did that then was told that i need to send prove of payment i did but still got no respond from them please advice since i need to know in time what is going on with my trip. thanks from Thabo Prince Maleka

  3. Tete

    This is nonsense i booked Citiliner mbt now im on Aldo i asked abt this they sad will change in Bellville bt the bus didn’t even go to Bellville i hate Aldo so much this is a Scam never again im disappointed

  4. Anonymous

    Bus was an hour late imagine in this rainy day as if it’s end there as we get in it it was also freezing with its air-conditioner tjooo ah ah and it wasn’t my 1st experience with Greyhound being on delay for more than an hour as if we will be compensated for that.

  5. Themba

    What documents do I have to produce if I want to travel from Pretoria to Capetown?

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