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Refinery South Africa : Apply For Stores Card

Organisation : Refinery Stores
Facility Name : Apply For Refinery Stores Card
Country : South Africa
Website : https://www.refinerystore.co.za/pages/apply-for-credit

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How To Apply For Refinery Card?

Apply Online:
Apply for your Refinery Card online now  https://apply.refinerystore.co.za

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Apply Offline :
Apply in-store. Remember your ID and latest 3 months’ payslips or bank statements

Apply Via SMS:
Don’t want to complete any forms?
SMS your Firstname *Surname *RSA ID *Gross monthly income to 39547 and we will call you. SMS cost R2.

How To Pay Your Refinery Card?

Pay at any Refinery, Ackermans, Shoe City, Tekkie Town or Dunns store .

** Pay by debit order – email us on customerservice AT tenacityinc.co.za and we will send you the necessary forms to complete.
** Do an instant secure EFT via OZOW (SA only)
** EFT at a bank branch or enabled ATM or a cash payment at a cash-accepting ATM
** Cash payment at a Flash trader (SA only).

Via your mobile banking app or internet banking:
We are an approved beneficiary with all banking institutions. Search for Tenacity Financial Services from the list of pre-approved beneficiaries and use your 16 digit store card number as reference:

Banking Details:
Standard Bank
Current Account
Account Name: Tenacity Financial Services
Account number: 070336342
Branch number: 051001
Reference number: Your 16 digit store card number

Benefits of Refinery Card

Refinery Card Benefits,

** Shop it like it’s hot with your Refinery Card & only pay LATER!
** Share your account with up to 5 Supplementary cardholders for FREE
** A hardship benefit in the event of your death, retrenchment and temporary disability
** Use your card at any Refinery, Ackermans,Tekkie Town, Dunns and Shoe City store nationwide.
** Get regular updates on our latest offerings in-store.
** Use your Refinery Card as a payment method when shopping online!

FAQ On Refinery Card

Frequently Asked Questions FAQ On Refinery Card

Do I have to create an account and what are the benefits if I do?
You can browse our site and even select products for your shopping basket without creating an account, however, once you are ready to make a purchase you will need to register an account before you can do so.

Once you’ve created an account, shopping with us will be an easy process and you will benefit from:
** Fast and easy checkout.
** Storage of your various delivery addresses.
** Tracking your order.
** Looking at past orders.
** Latest drops and promotions via our newsletter.

Why can’t I sign into my account?
** If you’re having trouble signing in please make sure you are using the same email address and password that you used when first registering with us, and that you have entered the address and password correctly.
** If you have forgotten your password, simply follow the “Forgot your password?” link when trying to log in.
** We will then send you an email with a link to set up a new password but please make sure that you check your junk email folder in case our email makes its way there.

At what stage is payment taken from my card?
** We will always obtain bank authorisation for the charge to your debit/credit card once you place an order with us.
** Your card will be charged before we despatch your ordered products.
** You will immediately receive an email from us to confirm which products have been purchased and the exact amount being charged to your card.

When will I know that my order was successful?
** Once payment has been successful, you will receive a system-generated e-mail confirming your order details and that the order was successfully processed.
** Please note that the order confirmation e-mail is only a confirmation that your payment has been accepted.
** You will receive a second system-generated e-mail confirming that your order has been despatched, once your products have been picked, packed and have left our warehouse.

Why hasn’t my card payment been successful?
** We are not always able to specify why card payments have not cleared.
** The card payment process involves both our systems and your bank. If a card payment fails, please double check that you have entered all the card details correctly and that you are using a card which has not expired.
** If the payment continues to fail then please try an alternative card for payment.

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