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Standard Chartered Bank South Africa Customer Support : sc.com

Organisation : Standard Chartered Bank South Africa
Service Name : Customer Support
Headquarters : Sandton, Gauteng, South Africa
Industry : Bank
Service/ Product : Global Corporates, Financial Institutions
Website : https://www.sc.com/za/contact/

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Standard Chartered Bank Customer Support

Telephone: +27 11 217 6600
Email: Info.SouthAfrica AT sc.com

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Standard Chartered Bank Office Address

Standard Chartered Bank
2nd Floor, 115 West Street,
Sandton, 2196
Gauteng, South Africa

Existing Account Queries:
Telephone: 0860 STAN CHART (0860 7826 24278)
Email: premierservice.za AT sc.com / straight2bank.za AT sc.com

Standard Chartered Bank Ombudsman

Standard Chartered Bank – Johannesburg Branch is committed to building a strong relationship with our clients and offering excellent products and services. We also commit to handling any client complaints fairly and to respecting the rights of our customers.

If you have any complaint or enquiry, you should first approach your Relationship Manager. In the event of your complaint not being resolved to your satisfaction, you may also be entitled to approach the Ombudsman for Banking Services.

The Ombudsman for Banking Services (‘Ombudsman’) deals with unresolved complaints between a client and their bank. The Ombudsman does this by investigating complaints by members of the public, mediating between the parties to the dispute, and, where the mediation is not successful, making recommendations for the settlement of the complaints.

The Ombudsman for Banking Services may be reached at the contact details below:
OBS Call Centre: 0860 800 900
Telephone: 011 712 1800
Email: info AT obssa.co.za
WhatsApp: +27 (0)66 473 0157
Physical Address: 34 Fricker Road, Illovo, Johannesburg

Standard Chartered in South Africa:
Standard Chartered’s history in South Africa dates back to over 150 years. In 1987, Standard Chartered divested from South Africa in support of the call for change, but later returned as an independent entity with a representative office in 1992.

In 2003, Standard Chartered acquired a full service banking licence, and has since embarked on a very positive journey that today positions the South African business as a leading international bank with a Global Banking focus.

Standard Chartered South Africa pursues a focused network strategy offering corporate clients support in cross-border capital, investment opportunities, assistance with expansion into new markets and facilitation of strategic partnerships. Leveraging our unique footprint and international banking expertise in Africa, Asia, and the Middle East, Standard Chartered offers unparalleled support for South African companies and multinationals.

Global Corporates:
Our strategy is to leverage our distinct focus on Africa, Asia and the Middle East with multinationals. With a Global Account Management team and dedicated Product Partners, we offer our clients the bank’s network and extensive range of products and services including Transactional Banking, Project and Export Finance, Financial Markets and Cross-border Financing products.

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