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Hisense South Africa Customer Support

Organisation : Hisense South Africa
Service Name : Customer Support
Headquarters : Cape Town
Industry : Online Shopping
Service/ Product : Home Appliances, Mobile, Air Conditioning
Website : https://hisense.co.za/contact/

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Hisense South Africa Customer Support

Contact Information:
0860 447 3673
service [AT] hisense.co.za
spares [AT] hisense.co.za

Related / Similar Contact : House & Home Edenvale Customer Service

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Operating Hours:
Mon-Fri: 8am-5pm
Sat: 9am-2pm

Hisense South Africa Address

Cape Town:
Head Office
The Estuaries, Building 17, Oxbow Crescent, Century City, Cape Town,7441
service [AT] hisense.co.za

Service Centre:
Corner Koeberg and Racecourse Road, Milnerton, Cape Town, 7435
021 555 4260
service [AT] hisense.co.za

Johannesburg:
Head Office
Eastwood Office Park Block (Unit 12) 11b Riley Road, Bedfordview, Germiston, Johannesburg, 2007
service [AT] hisense.co.za

Service Centre:
Walk-in repairs only
Eastwood Office Park Block (Unit 12) 11b Riley Road, Bedfordview, Germiston, Johannesburg, 2007
021 832 2995
service [AT] hisense.co.za

Atlantis Factory:
c/o Christopher Starke and Charel Uys Street Atlantis, Cape Town, 7435

FAQ On Hisense South Africa

Frequently Asked Questions FAQ On Hisense South Africa Product Registration

What is a serial number?
A serial number is a unique set of codes that are attributed to a product.

Where do I find my serial number?
The serial number can be found on a sticker attached to the bottom side of the product packaging. The serial number is 11-12 digits long. Either a numerical string, barcode, or a QR code (depending on model).

What is encoded in a serial number?
It includes where a product was created, the date of manufacture, and any other data deemed valuable within the product’s lifecycle, from assembly to distribution.

Can serial numbers be duplicated?
No, each serial numbers are unique &sequential from other product in the same production lot.

Why is it important to fill in YOUR warranty card?
The warranty card is an acknowledgement of the purchase of a GM Punjabi product. Once registered on the system, you can enjoy seamless aftersales service and in-house product demonstrations.

Why register your product online?
Your warranty can be registered on the spot, and instant confirmation will be sent to you. In the event that you have lost the warranty card, we still have you covered.

What are the benefits of registering online?
** Free counselling and advice on how to use the product.
** First-hand information on the company’s improvements.
** Be the first to know about promotions.

Where would I find my PUK number?
On the sim card packaging near the pin number. If you do not have your puk number you would need to contact you network service provider.

Where would I find my PIN2 number?
You would need to contact your network service provider.

Why are my calls dropping?
When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again. Note with any other support information contact the Hisense service center 0860-hisense (4473673)

Why is my outgoing calls not connecting?
** Ensure that you have pressed the dial key.
** Ensure that you have accessed the right cellular network.
** Ensure that you have not set call barring for the phone number you are dialling

Why is my sound quality so poor?
Ensure that you are not blocking the device’s internal antenna. When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

Why does the battery icon on my phone keep flashing and why won’t it charge?
** Your battery is low. Recharge or replace the battery to continue using the device.
** The battery terminals may be dirty. Wipe both gold colored contacts with a clean, soft cloth and try charging the battery again.
** If the battery will no longer charge completely, dispose of the old battery properly and replace it with a new battery (refer to your local ordinances for proper disposal instructions).

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