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Joe Gqabi District Municipality Customer Care : jgdm.gov.za

Organisation : Joe Gqabi District Municipality
Service Name : Customer Care
Headquarters : Joe Gqabi
Industry : Government
Service/ Product : Municipality Services
Website : https://jgdm.gov.za/customer-care/

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Joe Gqabi District Municipality Customer Care

Joe Gqabi Customer Care Toll Free Number : 0800 201 726
Email : callcentre AT jgdm.gov.za

Related / Similar Contact : Bitou Municipality Customer Care

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The Joe Gqabi District Municipality opened it’s Call Centre Lines on the 1st June 2013 as part of the initiative to deal with service delivery challenges and help to create a more responsive public service.

The Call Centre operates between 07:30 and 16:30 from Mondays to Fridays with the aim of dealing with service delivery challenges.

The Core services that the Contact Centre handles are around :
** Water
** Sewage
** Accounts
** Disasters
** Roads
** Municipal Health Services

The Customer Care Centre will direct queries about other matters to the approriate Departments.

Joe Gqabi District Municipality Contact Number

** Joe Gqabi DM Switchboard: 045-979 3000
** Mr M Nonjola Acting Municipal Manager: 045-979 3006
** Adv. Harry Jantjie Director Corporate Services: 045-979 3012
** Mr. Robert Fortuin Director Technical Services: 045-979 3109
** Ms. Sulene du Toit Chief Financial Officer: 045-979 3018
** Ms.Nandi Mshumi Chief Operations Officer: 045-979 3004
** Mr. Dumisani Lusawana Manager Water Services Provision: 045-979 3119

Joe Gqabi District Municipality Contact Details

Address:
CNR Cole & Graham Street,
9786 Barkly East, South Africa

Phone: (045) 979 3000
Fax: (045) 971 0251
Email: info AT jgdm.gov.za

District Covid-19 Call Centre:
045 050 5874
08:00 – 18:00 Daily

About Joe Gqabi District Municipality:
The Joe Gqabi District Municipality is a Category C municipality located within the Eastern Cape. It borders the Free State Province and country of Lesotho to the north.

External Mission :
To fight poverty through stimulating the economy and by meeting basic needs, improving service delivery quality and capacitating government and communities.

Internal Mission :
Improve corporate governance and financial viability to support the effective, efficient and economical delivery of core powers and functions and the creation on an enabling environment for economic development. Zero tolerance on fraud and corruption. Strengthen public participation in decision-making.

An Improved Quality Of Life For All Residents:
The District Disaster Management Unit has been established to develop the District’s capacity to deal with disasters. The roles and responsibilities of the centre is to coordinate, plan, build capacity and to prevent and mitigate potential disasters that the area is prone to such as tornados, floods, thunder storms, snow, swine fever, cholera and diarrhoea. In addition, local offices have been established by the District to perform the function at local municipal level.

The disaster management centre has been established with a District Disaster Management, Fire and Rescue Services Unit and four satellite offices in in Mount Fletcher, Burgersdorp, Aliwal North and Lady Grey. A well-equipped District disaster centre is in the process of being established in Barkly East and Aliwal North

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