Organisation : Department of Human Settlements (NHBRC)
Facility Name : Enrol Home With NHBRC
Applicable For : Any person in the business of building homes (Home Builder)
Country : South Africa
Website : https://www.nhbrc.org.za/why-enrol/
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What is NHBRC Home Enrolment?
Your home builder needs to enrol your home prior to construction and not you as a home owner. Any person in the business of building homes is required by law to be registered with the NHBRC. In terms of the Act, any person in the business of home building must be registered with the NHBRC and renew their membership annually.
Building a new home is a key milestone in anyone’s life. The Act requires all home builders to enrol every new home with the NHBRC at least 15 days prior to construction. The enrolment of a new home is the first step in the protection of a housing consumers’ right, as provided by the Housing Consumers Protection Measures Act, 1998.
Why Enrol Home With NHBRC?
Home enrolment insures you against poor building practices and permits the NHBRC to conduct quality home inspections at various stages of construction.
How To Enrol Home With NHBRC?
To Enrol Home With NHBRC, Follow the below steps
Step-1 : Download and fill the enrolment forms.
Step-2 : Proof of notifications sent to the home builder within the necessary time period.
Step-3 : Submit to your nearest Provincal Customer Care Office.
Step-4 : Lodge the complaint with supporting documentation at the nearest NHBRC provincial customer service centre of email them to your Provincial Customer Care office.
Step-5 : Lodge the complaint with supporting documentation at the nearest NHBRC provincial customer service centre of email them to your Provincial Customer Care office.
Step-6 : NHBRC provides a dispute and resolution process
NHBRC Enrolment Benefits
NHBRC enrollment process offers consumers these benefits:
** Builder compliance with Home Builders Manual
** Quality inspections during construction
** Major structural warranty cover for up to five years from date of occupation
** Mediation between consumer and builder
** Recourse through our complaints, arbitration and remedial processes
NHBRC Warranty Cover
An enrolled home is provided with warranty cover by the NHBRC for a period of 5 years from the date of occupation which allows the NHBRC to pursue and ensure that your builder rectifies:
3 Months snag list:
Minor defects within 3-months from date of occupation.
1 Year roof leaks:
Roof leaks within 1-year from date of occupation.
5 Year major structural defect:
Major structural defects within 5-years from date of occupation
27 Leeuwkop Rd, Sunninghill, Sandton, 2157
Mon – Fri: 08:30 – 16:30
Toll Free: 0800 200 824
Fraud Hotline: 0800 203 698
Email : thenhbrc AT nhbrc.org.za