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Intercape Luxury Coach Online Bus Ticket Booking

Organisation : Intercape
Facility Name : Book Bus Tickets Online
Applicable City : South African Cities
Website : https://www.intercape.co.za

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How To Book Intercape Bus Tickets Online?

1. Intercape is the largest intercity passenger transport service operating in South Africa, Namibia, Botswana, Zimbabwe, and Mozambique. Online bus tickets and bookings for Intercape’s luxury coach services. Sleepliner and Mainliner tickets. We travel to all major South African cities.

Related / Similar Facility : Intercity Xpress Online Bus Ticket Booking

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2. Book your ticket online, by calling our call centre at 021 380 4400 (international: +27 21 380 4400), or visit one of our Sales Offices. Payment can be made by means of using your credit card.

Book Intercape Bus Tickets Online : https://www.intercape.co.za/online-bus-tickets/book-now/

3. You are also given the option of reserving the ticket at the call centre with the payment option being Bank Deposit or a ticket pick-up at PEP or Shoprite/Checkers outlet. Alternatively, visit any Shoprite / Checkers Money Market counter or any of our offices nationwide. There may be an agent in your area who will also be able to assist.

4. You may pay with cash, debit or credit card at one of the offices or Shoprite or Checkers Money Market counters. Call Center bookings may be paid for via internet banking (electronic fund transfer) or credit card, bank deposit, Ticket pick-up at any PEP Store, and at Shoprite or Checkers Money Market counters.

Intercape Ticket Rules

Intercape offers 3 different ticket classes: SAVER, FLEXI, and FULL FLEXI. SAVER tickets offer the best fares, however have limited availability and are more restrictive when it come to cancelling or changing a booking. Book early to take advantage of SAVER fares. FLEXI and FULL FLEXI tickets offer more flexibility, but are more expensive than SAVER tickets.

The table below provides a quick summary of the differences between the different ticket classes. See the complete Terms and Conditions for the various rules and constraints applicable to the different ticket classes.

Important:
No change or refund is possible within 15 minutes of the scheduled departure time, or after departure time, and such tickets, if unused, are subject to cancellation with a 100% cancellation fee.

Ticket Class Cancellations Ticket Change / Rebooking Discounts Available? Reserved Seating?
SAVER Up to 48 hours before departurerefund with 25% fee Up to 15 mins before departure: change with 25% fee and difference in price  (if applicable) No No
FLEXI Up to 24 hours before departurerefund with 15% fee Up to 15 mins before departure: change with 15% fee and difference in price  (if applicable) Yes Yes – on certain routes only
FULL FLEXI Up to 12 hours before departurerefund with 10% fee Up to 15 mins before departure: change with 10% fee and difference in price  (if applicable) Yes Yes – on certain routes only

Intercape Ticket Cancellations & Changes

A ticket can be cancelled and a refund issued subject to the following:
** SAVER tickets 48 hours or more before the scheduled departure time, with a 25% cancellation fee;
** FLEXI tickets 24 hours or more before the scheduled departure time, with a 15% cancellation fee;
** FULL FLEXI tickets 12 hours or more before the scheduled departure time, with a 10% cancellation fee;
** Notwithstanding the above, all tickets can be cancelled and will be refunded without any cancellation fee, provided that the cancellation is performed within 1 (one) hour after the ticket was purchased, but not within 15 minutes before the scheduled departure time, in which event the provisions of clause 4.5 shall apply.
** Tickets purchased within 15 minutes of the scheduled departure time may not be cancelled and if unused a 100% cancellation fee will apply.
** Tickets cancelled in consequence of the provisions of this clause 3.1 shall attract the stipulated cancellation fee and the balance, if any, shall be refunded to the purchaser or the ticket holder as the case may be.

Tickets can be changed subject to the following:
** SAVER tickets 15 minutes or more before the scheduled departure time with a 25% change fee;
** FLEXI tickets 15 minutes or more before the scheduled departure time with a 15% change fee;
** FULL FLEXI tickets 15 minutes or more before the scheduled departure time with a 10% change fee.
** Any change to a ticket requires a new ticket to be issued by INTERCAPE. Changes in fare will be payable. The value of the original ticket less the applicable fee will be applied towards the new ticket. INTERCAPE does not guarantee availability of a similar ticket class, fare, discount, or reserved seats.
** No change shall be effected within 15 minutes of the scheduled departure time, or after departure time, and such tickets, if unused, are subject to cancellation with a 100% cancellation fee.
** Any change as envisaged herein shall include any transfers to another date or time or upgrades of tickets.
** Notwithstanding the above, all tickets can be changed with no change fee, provided that the change is done within 1 (one) hour of the purchase of the ticket, but not within 15 minutes of the scheduled departure time in which event the provisions of clauses 3.2.5 and 4.5 shall apply.
** Tickets purchased within 15 minutes of the scheduled departure time may not be changed and if unused a 100% cancellation fee will apply.
** Irrespective of the provisions of 3.2 above, no cancellation fee shall be imposed for cancellations or transfers due to the death or hospitalisation of a passenger.
** To cancel or change a ticket, please notify the nearest INTERCAPE office, or the agent where the ticket was purchased, or call +27 (0)21 380 4400. Positive proof of identification will be required which must be faxed to INTERCAPE at fax number +27 (0)21 380 2088 if the cancellation is done telephonically.

Contact

Address : Corner of Staal & Research Roads, Pretoria West, South Africa
Phone: +27 (0)21 380 4400
Email: info AT intercape.co.za

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