Vox Telecom Johannesburg Consumer & Business Support

Organisation : Vox Telecom
Service Name : Consumer & Business Support
Headquarters : Johannesburg
Industry : Telecom
Service/ Product : Mobile Data, Wi Fi, Wireless
Website : https://www.vox.co.za/contact/

Vox Telecom Consumer & Business Support

Consumer Support:
087 805 0530
help [AT] voxtelecom.co.za

Business Support:
087 805 0500
support [AT] voxtelecom.co.za

Consumer Sales:
087 805 0003
sales [AT] voxtelecom.co.za

Corporate Sales:
087 805 5050
corporatesales [AT] voxtelecom.co.za

Fibre Home Sales:
087 805 0990
FTTH [AT] voxtelecom.co.za

Vox Telecom Contact Address

Johannesburg – Head Office
Rutherford Estate,
1 Scott Street,
Waverley,
Johannesburg

Head Office : +27 87 805 0000
Email: info [AT] voxtelecom.co.za

Bloemfontein:
17 Barnes Street, Westdene
Bloemfontein, Free State
9301, South Africa

Tel : 051 001 1000

Cape Town:
38 Thor Circle,
Thornton,
Cape Town

Tel: +27 21 441 8900

Cape Town Observatory:
Suite No 302, Building 20,
The Waverley Business Park,
Kotzee Road,
Mowbray

Despatch:
Cyprus Café,
Main Street,
Despatch

East London:
Telecoms House,
7 Derby Road, Berea,
East London

Faerie Glen – Pretoria:
The Boardwalk,
Phase 6,
Block 16,
Faerie Glen,
Pretoria

George:
Shop No 311B,
3rd Floor,
101 York Street,
George

Tel : 087 802 9297

Kimberley:
Stand no 247,
The Bizznizz Centre,
Long Street

Nelspruit:
Unit number C1,
Merci Du Office Park,
24 Mostert Street,
Nelspruit

Oudtshoorn:
39 Baron Van Reede Street,
Oudtshoorn

Polokwane:
Suite No.5 33 Joubert Street,
Pietersburg,
0699,
Limpopo (Polokwane)

Polokwane Bendor Drive:
45 Bendor Drive,
Polokwane,
0699

Port Elizabeth Newton Park:
64 5th Avenue,
Newton Park,
Port Elizabeth

Port Elizabeth:
155 Cape Road
Port Elizabeth

Tel : +27 41 365 2566

Port Shepstone:
Unit 7 Reefview House,
1451 Princess Elizabeth Drive,
Port Shepstone

Rustenburg:
225A Beyers Naude,
Rustenburg

Durban:
Office 6,
6th floor,
The Atrium Shopping Centre,
430 Peter Mokaba Road,
Berea,
Durban, 4001

Tel : 031 277 1100

Upington:
Room 207,
Rivercity Centre,
Upington

Vaal Triangle:
RPT Business Park,
1 Hofmeyer Avenue,
Vereeniging

Reporting Bugs and/or Security Issues to Vox

Vox is committed to resolving software bugs and addressing security issues via a coordinated and constructive approach. One designed to give the greatest value and protection for customers. Whether you are a Vox staff member, a customer, a reseller, an agent, a supplier, a software developer, or just a security conscious member of the public, you are an important contributor to this process.

If you identify a bug, an exploit, or potential security vulnerability with any of Vox’s platforms or services, please report it to our Information Security team by sending an email to bugsandvulnerabilities@voxtelecom.co.za. Making sure to include as much information as possible in your mail to fully describe the situation. Please note that we will not pay a ‘bounty’ for any potential issues reported.

Depending on the nature of the bug or vulnerability, it may not be possible to fix or remediate immediately, especially if this requires software changes or much a more complex architecture change to address a design flaw.

Information Security professionals view any public dissemination of the discovery of information security vulnerabilities as an invitation to criminals. It’s important to keep your discovery confidential to ensure you do not inadvertently contribute to a criminal activity taking place, which may impact the very service you are using and rely on as a customer.

Once we have received your report, the following steps will be taken to address the issue:
** Investigate and verify the bug or vulnerability.
** Fix the bug or remediate the vulnerability as soon as possible. If, for some reason, this cannot be done quickly, we will provide information on the recommended work arounds (for bugs) or mitigations (for vulnerabilities).
** We may issue public announcements.

Vox will endeavour to keep the reporter informed of its findings and any change in status with regards to addressing the issue. We appreciate the efforts of security researchers and discoverers who share information on bugs and security issues with us. These reports allow us the opportunity to improve our products and services, to better serve and protect our customers and information.

Thank you for working with us through the above process. The bugsandvulnerabilities [at] voxtelecom.co.za address is intended ONLY for the purposes of reporting product or service bugs and security vulnerabilities. It is not intended for technical support, sales, or any other communication.