Organisation : Steve Biko Academic Hospital
Facility Name : Procedure For Accessing The Hospital
Applicable For : Patients
Country : South Africa
Website : https://www.sbah.org.za/index.php/information/out-patients-services
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What is the Procedure for accessing the Steve Biko Academic Hospital?
Procedure for accessing the hospital
** Access will be in accordance with the appointment date and time.
** On arrival the patient will be issued with a numbered ticket and get directed to the service area whereupon the number will be on display on the screens accompanied by a voice that will also call the number and indicating the window that is available to serve.
Related / Similar Facility : SBAH Pretoria Contact Information
** All patients need to be registered prior to them being seen and the procedure will be as follows: As captured under Procedure for new patients” and “Procedure for follow up patients” below
Procedure For New Patients:
** Complete the admission form H29
** After registration the Clerk will direct you to your clinic
** Give the file to the nursing sister at the clinic
** You will be called when it is your turn to be seen by the doctor
Procedure For Follow-Up Patients:
** Hand your appointment card in at reception and be seated
** After registration the clerk will direct you to your clinic
** You will then be seen by a doctor
What to do to be seen by a doctor at OPD?
Make an appointment:
** Referring doctor or clinic should telephone the hospital for an appointment, or
** Come to the hospital with the referral letter to make an appointment
** Only patients who’s residential addresses fall within the hospital’s referral area will be seen
** If you are unsure whether you live within this region, the registration clerk can assist you
Bring the following documents:
** Referral letter
** Identification book
** Passport or permit
** Water & electricity account as proof of residential address
** Salary slip; if unemployed bring proof
** Contact details and telephone numbers of family and friends
** Medical Aid number and membership card
Making a follow-up appointment?
Your clinic will direct you to where you can make the next appointment
What to do if you miss an appointment?
Contact the hospital at the Clinic Contact Numbers
** Coin and card telephones are available in numerous areas at OPD
** The hospital has been declared a ‘Gun Free Zone’ therefore carrying of fire arms is not permitted
** Be advised not to bring large quantities of cash/ valuables
** The hospital has been declared a ‘Smoke Free Zone’ therefore smoking is only permitted outside the hospital’s buildings
SBAH Contact Information
Help Desk : 012 354 1597
Enquiries : email@example.com