Standard Bank South Africa : Buy Prepaid Electricity Online
Organisation : Standard Bank South Africa
Facility Name : Buy Prepaid Electricity Online
Country : South Africa
Website : https://www.standardbank.co.za/southafrica/personal/learn/value-added-services/home-value-added-services
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How To Buy Prepaid Electricity Through Standard Bank?
Stay switched on with anytime recharge reference numbers for your prepaid electricity meter plus stay on top of your municipal bills and taxes with MyBills.
Related / Similar Facility : Standard Bank Pay Your Traffic Fines Online
Steps:
We support an increasingly wide range of municipalities and electricity suppliers, making it easier to recharge across the country.
1. Top up through any channel you’re registered for (see our how-to-guide)
2. Buy from R10 to R3 000 a day (depending on your supplier’s conditions)
3. You’ll receive confirmation of payment with your recharge reference number*
4. Simply enter the reference number into your meter to recharge
Note:
We only facilitate your payment. Prepaid purchases may be used to recover charges, arrears or debt on other municipal accounts by your municipality or supplier, who can address any payment queries.
Benefits of Buying Prepaid Electricity Through Standard Bank
Convenience:
Skip the queues by buying prepaid electricity via any channel you’re registered for
Peace of mind:
Know that you can always top up your prepaid meter at any time, day or night
Accurate billing:
Only pay for municipal bills retrieved using your ID number or company registration number
UCount Rewards:
Add to your UCount Rewards tiering points with regular prepaid purchases every month
FAQ On Buying Prepaid Electricity Through Standard Bank
Frequently Asked Questions FAQ On Buying Prepaid Electricity Through Standard Bank
Meter number confirmation on the mobile banking app
When you enter your meter number on the mobile banking app we will confirm that we can support your meter. If the confirmation is not successful you can contact us, so we can see if your provider needs to be linked to us.
Can I get a refund if I buy the wrong amount of electricity or enter the wrong meter number?
We can’t reverse any payments you make, so it’s best to confirm your details before you pay.
Why doesn’t my token load?
There may be something wrong with your meter. Your municipality may be able to help you.
What are the ‘charges’ and ‘debt’ reflected on the SMS or emailer when I buy prepaid electricity?
This information is provided to us by your municipality or electricity supplier.
‘Debt’:
If you’re in arrears on any of your municipal accounts, your municipality may allocate part or all of your purchase to those arrears. Check your municipality’s prepaid terms and conditions.
‘Charges’:
Your municipality or electricity supplier may allocate a portion of your purchase to charges, fees or levies, based on your municipality’s tariff schedule for the year.
Why do I receive the SMS with my reference number very late, or why don’t I receive it at all, after I’ve paid?
It could be due to a slow network response, or your message was pinged between cellphone towers.
We’re working to improve the delivery of these messages.
** If you make a purchase through our online banking channel, you will also find a history of your recent purchases, with the recharge reference.
** If you don’t receive an SMS or emailer confirm that your purchase was successful by reviewing your statement.
Contact
Call : 0860 123 000