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McDelivery South Africa : Track Your Order

Organisation : McDelivery South Africa
Facility Name : Track Your Order
Website :

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How To Track McDelivery South Africa Order?

To track McDelivery South Africa order status, follow the below steps

Related / Similar Facility : ZANDO Order Status Tracking

Step-1 : Go to the above link
Step-2 : Click on the link “Track My Order” available at the top of the Home Page.
Step-3 : Enter your Email Id and Password
Step-4 : Click on the “Sign in” button to track your order.

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FAQ On McDelivery South Africa

Frequently Asked Questions FAQ On McDelivery South Africa

How do I start ordering?
Click on ‘Start New Order’ on the main page banner. The estimated delivery time to your location will be shown upon selecting your delivery address. Start adding items from the menu to your shopping bag. If you haven’t logged in, you need to sign in before adding items. When you’ve finalised your order, click the ‘CHECKOUT’ button at the bottom of your shopping bag.

I am an existing McDelivery user and don’t have a password. How do I sign in?
An email with your account details has already been sent to your registered email address. If you haven’t received this, click on ‘FORGOT PASSWORD?’ and we will send you another email with instructions.

I am new to McDelivery. How do I set up my account?
Click on ‘I’m a new customer’. Key in your delivery address, proceed with the registration by keying in your personal details and agreeing to our terms and conditions. Your account is now ready.

How do I add a new delivery address to my account?
You can add a new address by going to the ‘Address Book’ section in ‘My Account’ menu, or by clicking on the ‘ADD A NEW ADDRESS’ button when you start ordering.

How do I change my stored delivery addresses?
Your stored delivery addresses can be modified by clicking Address book in ‘My Account’ menu. You may add up to 5 delivery addresses in total. If you need to add more, please delete an existing address.

Can I change the email address for my account?
We’re sorry but this feature is not available for now. Please register a new email account to start ordering now.

Can I contact McDonald’s to change the email address for my account?
For security reasons, McDonald’s cannot access your email account.

I’ve forgotten my password. How do I reset it?
Click on ‘FORGOT PASSWORD?’. Enter the email address you registered with, and further instructions will be emailed to you. Please also check your Junk/Spam folder if you do not receive this email within 10 minutes.

I’ve forgotten/cannot log in with my email address registered previously on What must I do?
Register a new account with an email address (different from your previous one) to start ordering.

Where can I change my account info?
Once you’ve signed in to the site with your username and password, select ‘My Account’ from the menu and click on ‘Account Settings’. You may change your account information there.

Can I share my account with members of my family?
Yes, you can share the same account. You will need to use the same log in details but cannot do this at the same time. For convenience and safety, it is recommended that each member registers a new account. Remember, it’s free!

McDonald’s has delivery service to my area but my address is not in the search results. What should I do?
We are constantly updating our mapping system to cover all the addresses within each delivery restaurants radius. You can insert your address in the pop up registration window, and leave your address for us to alert you when we are in your area. Alternately, please contact our contact centre to ensure your address does fall in the delivery radius. 0860 623 623.

Why do you not deliver to my area?
We are in the process of rolling out McDelivery to as many viable stores nationwide as we can. Please email us on so we can check your area and when it may or may not be due for McDelivery.

Why do you only deliver within a 7 min radius of a store?
Quality and service is our key driver so we have kept our radiuses limited in order to comply with this. Please email us on and we will track all queries in each area on this topic and review the radius distance should the volume warrant it.

Is there a minimum order for delivery?
Yes. It is R30.


Please contact our McDelivery™ Call Centre at 0860 623 623.

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