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SANRAL South Africa : Register For My i-TRAFFIC

Organisation : South African National Roads Agency SOC Limited (SANRAL)
Facility Name : Register For My i-TRAFFIC
Applicable For : Travellers
Country : South Africa
Website :

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What is My i-TRAFFIC?

i-TRAFFIC is a traveller information service provided by the South African National Roads Agency SOC Limited. It provides traffic conditions information, road works, congestion and traffic alert information for Gauteng, the Western Cape, and KwaZulu-Natal. i-TRAFFIC informs travellers in these regions about current conditions on the national roads, with more detailed information for the urban areas where SANRAL has real-time congestion information.

Related / Similar Facility : SANRAL Electronic Toll Collection (ETC)

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My i-TRAFFIC is a unique feature of the i-TRAFFIC traveller information service that allows users to customise the information they receive and request alerts when incidents or events impact the key routes that users indicate they travel. My i-TRAFFIC is a free service that requires registration to receive customised alerts on routes you drive regularly.

Who Operates i-TRAFFIC?

i-TRAFFIC is a free service to travellers in South Africa. SANRAL is implementing a state-of-the-art Freeway Management System in major urban areas throughout the country. Information from this system enables SANRAL to better manage traffic and incidents, provides vital information to emergency responders, and supports better road and traffic condition information to be provided to travellers. i-TRAFFIC information is monitored and updated by operators 24 hours per day, 7 days per week from the Traffic Management Centres in Gauteng, KwaZulu-Natal and the Western Cape.

How To Register For My i-TRAFFIC?

** Click “Register” on the top right menu of the i-TRAFFIC site.
** Enter your Name, Email Id, Password, Confirm Password and
** Click On Register Button.


Frequently Asked Questions FAQ On i-TRAFFIC

Is i-TRAFFIC compatible with my mobile phone or smart phone?
For smart phones with a web browser, a mobile version of i-TRAFFIC is available. Please note that there may be some limitations on resolution or functionality. i-TRAFFIC is not compatible with standard mobile phones that do not have web browsing capability. Please use i-TRAFFIC responsibly, do not access via your mobile device while driving.

Is there a charge to use i-TRAFFIC from my smart phone?
The i-TRAFFIC service is free of charge, however, data usage may be subject to a charge as per the terms of your service or plan agreement with your smart phone telecommunications provider.

How do I give feedback on the i-TRAFFIC website?
You can provide your comments through the Contact Us link, which is at the bottom of every page on the Website.

How can I make the site look bigger on my screen?
Simply hold down the control key while pressing the plus (+) key. This will enlarge the site. To make it smaller, hold down the control key while pressing the minus (-) key.

How often is information on i-TRAFFIC updated?
** Information on the i-TRAFFIC site is continually updated based on real-time conditions.
** Incidents on the national roads are posted to i-TRAFFIC when they are reported and verified by SANRAL’s Traffic Management Centre operators.
** These operators are continuously in contact with responders in the field and update incident information and details as they become available.
** Road works information often covers longer term road works projects and programmes, and this information is updated as needed.
** Road works information will be provided to travellers in advance of major activities to assist travellers with planning.

What languages are available on i-TRAFFIC?
At present, all information for i-TRAFFIC is available in English.

Can I obtain the footage recorded by the CCTV cameras for a specific incident?
The unrestricted release of video footage could impact the privacy of road users. The video footage may contain personal information governed by the Protection of Personal Information Act, 2013. Due to the confidentiality of the video footage it will only be released to the South African Police Service (SAPS). This typically is only done once a case has been opened for criminal investigation.

For assistance please contact the relevant SAPS station for the area in which the incident occurred and advise the investigating officer to contact the SANRAL Traffic Management Centre (TMC). Only the investigating officer will be allowed to view the recorded footage at the TMC, following which he/she can request a copy thereof.

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