FSCA Retirement Online System : Financial Sector Conduct Authority

Organisation : Financial Sector Conduct Authority (FSCA)
Facility Name : FSCA Retirement Online System
Country : South Africa
Website : https://www.fsca.co.za/

What is FSCA Retirement Online System?

Retirement Funds and Benefit Administrators must submit applications and responses to queries electronically on the web based FSCA Retirement Online System. The users will also be able to monitor the progress of applications on the system. The FSCA also provides a software package to submit prescribed financial statements and quarterly non-compliance reports electronically to the Registrar.

Related / Similar Facility : FSCA CIS/ Hedge Funds Online Submission

The system is an extension of the FSCA’s workflow system for Retirement Funds. It allows registered users to submit applications, attach documents to current cases and permits the user to view basic statistics on work in progress. Strict security allows access only to relevant funds pertaining to the administrator for which a user is registered.

How To Access FSCA Retirement Online System?

To access FSCA Retirement Online System, Follow the below steps

Steps:
Step-1 : Go to the link https://www.fsca.co.za/Regulated%20Entities/Pages/ES-Retirement-Fund.aspx
Step-2 : Click On the link “Retirement Online System”
Step-3 : Then Click on the “Register” Button.

Step-4 : Fill the “Pension Online System Registration” Form and Click On “Register” Button
Step-5 : After Successful Registration, Login with your credentials to access FSCA Retirement Online System.

FSCA Schedule System:
Annual Financial Statements submissions:
The user will capture data in the prescribed format and attached a scanned copy of the signed financial statements. The system will validate all schedules before the submission can be exported to FSCA as a password protected zip file. The information on the zipped file will be imported if the password in the zip file matches the password on the FSCA database.

Quarterly non-compliance reports (Regulation 28):
The user will capture data in the prescribed format and attached a scanned copy of the quarterly non-compliance report. The system will validate the schedules before the submission can be export to FSCA as a password protected zip file. The information on the zipped file will be imported if the password in the zip file matches the password on the FSCA database.

Contact

If you have any enquiries please contact the FSCA call centre – 0800 20 37 22

Additional Simplified Procedure

To access the FSCA Retirement Online System in South Africa, you will need to:
1. Go to the FSCA website at https://www.fsca.co.za/.
2. Click on the “E-Services” tab at the top of the page.
3. Under the “Retirement Funds” section, click on the “Pension Online System Logon” link.
4. Enter your email address and password, then click on the “Log in” button.

If you do not have an account, you will need to create one. To do this, click on the “Create an account” link and follow the on-screen instructions.

Once you are logged in, you will be able to access the following features of the FSCA Retirement Online System:
** View your retirement fund statements and contribution history.
** Request a benefit payout.
** Update your personal information.
** Change your retirement fund administrator.
** Lodge a complaint about your retirement fund.

Here are some additional tips for accessing the FSCA Retirement Online System:
** Make sure you are using a supported web browser. The FSCA recommends using Google Chrome, Mozilla Firefox, or Microsoft Edge.
** Clear your browser’s cache and cookies before logging in.
** Disable any pop-up blockers that you are using.
** If you are having trouble logging in, try resetting your password.