Labour Inspection and Enforcement Services (IES)

Organisation : The Department of Employment and Labour (DEL)
Facility Name : Inspection and Enforcement Services (IES)
Country : South Africa
Website : https://www.labour.gov.za/online-tools

How To Access DEL Inspection and Enforcement Services?

The User Registration is for individuals to benefit from Department of Employment and Labour’s versatile eServices, for example “Register as a Job Seeker”, “Raise Enquiries and Complaints”, “Submit Labour Activation Programme (LAP) Applications and Claims” etc.

Steps:
Step-1 : Go to the above link https://crs.labour.gov.za/sap/bc/ui5_ui5/sap/zcommreg_new/index.html
Step-2 : Register and Login
Step-3 : Access DEL Inspection and Enforcement Services Online

DEL Terms and Conditions

Please read this carefully. By accepting the Terms and Conditions you will have access the to The Department of Employment and Labour’s online services
** You expressly agree that use of THE DEPARTMENT website is entirely at your own risk.
** DEL reserves the right at any time and from time to time, to modify the website with notice to registered users provided via SMS or e-mail and immediately in the event of technical difficulty users should contact Diphetogo@labour.gov.za.
** The DEL disclaims all representations and warranties, including but not limited to warranties as to the availability, accuracy or content of information, products or services, and warranties of or fitness for a particular purpose of information or services.
** The DEL does not warrant that the functions provided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components.
** The DEL shall under no circumstances whatsoever be liable to you, including without limitation, as a result of or in connection with the DEL’s negligent (including grossly negligent) acts or omissions or those of its employees, agents or designees or other persons
** The DEL, its minister, employees, designees, agents, representatives, affiliates and suppliers shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon the website (including any information contained thereon) or the Internet.
** You will indemnify the DEL and keep the DEL fully indemnified from and against any loss or damage suffered or liability incurred, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded on the Site and/or in terms of this Agreement and/or in relation to receipt of goods supplied by us pursuant to any such order.
** Notwithstanding any other provisions contained herein, the DEL’s liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than double the monetary value of the order in respect of which any such dispute or claim arises.
** The content contained on the website may be used by you for your own personal, and information purposes only.
** DEL may provide links to third party websites. These links are solely provided as convenience to users and DEL is not responsible for the content of the third linked party websites.
** In using the Site you agree not to infect it with any computer programming (such as a virus) that may damage, interfere with, delay or intercept any data or information on the Site and you shall indemnify the DEL for any damage caused by any such act attributable to you.
** The DEL may suspend the Site or any part thereof or terminate your account at any time if it should determine that the Site is not being used by you in compliance with the user agreement.

Additional Simplified Procedure

DEL Inspection and Enforcement Services (IES) can be accessed through various channels:
** Online: The DEL website provides information on how to lodge complaints, make enquiries, and access online services.
** Telephone: The IES can be contacted by telephone during office hours.
** In person: IES offices are located in all provinces of South Africa.
** Email: The IES can be contacted by email.

To lodge a complaint, you will need to provide the following information:
** Your name and contact details
** The name and contact details of the employer
** The nature of the complaint
** Any supporting documentation

The IES will investigate your complaint and take appropriate action. You can also make enquiries about DEL services online, by telephone, in person, or by email.

The IES provides a range of online services, including:
** Online complaint lodgement: You can lodge a complaint online using the DEL website.
** Online enquiry submission: You can submit an enquiry online using the DEL website.
** Online status tracking: You can track the status of your complaint or enquiry online using the DEL website.

Note:
The IES is committed to providing accessible and responsive services to all stakeholders.