Rand Mutual Assurance (RMA) : Register For Online Services

Organisation : Rand Mutual Assurance (RMA)
Facility Name : Register For Online Services
Country : South Africa
Website : https://www.randmutual.co.za/information-zone#4613-employers

How To Register For RMA Online Services?

RMA has streamlined the registration process with a self-help model that allows for convenient and efficient online registration.

Related / Similar Facility : Rand Mutual Assurance (RMA) Medical Portal Registration

Step-1:
Click on the “Online Services” tab.

Step-2:
Click on “Register for Online Services” link

Step-3:
Complete the online registration form and click “Register” once completed. Please use your BP number as the CF reference number.

Step-4:
We will send your new log in details by email which you can use for future log-ins to the system.

FAQ On RMA

Frequently Asked Questions FAQ On Rand Mutual Assurance (RMA)

How do I submit earnings declarations?
Once you have received your user name, password and authentification key, you will have immediate access to RMA’s system via the online web portal as follows:

Online Declarations:
Once you have received registered with RMA’s online services and received the email containing your username, password and authentication key, you may submit your earnings online as follows:

Step 1: Click on the Online Services tab
Step 2: Click on the Earnings Declaration Submission link.
Step 3: Click on the Online Declarations tab, followed by “New Declaration”.

Manual Submission:
If you are unable to submit your declarations online, you may do so as follows:

Step 1: Click on the Downloads tab
Step 2: Click on the Forms link
Step 3: Download the Budgeted Declaration Form
Step 4: Email the completed and signed form to RMAscannings@randmutual.co.za

How do I receive my invoice from RMA?
RMA requires your company VAT number which can be emailed to us on RMAscannings@randmutual.co.za. On receipt of your earnings declaration and VAT number, you will receive a tax invoice from RMA.

How do I register a claim?
Quick and easy telephonic reporting through the RMA Contact Centre on 0860 222 132; Online claims submissions through RMA’s user-friendly claims management module, known as C-Filing. This can be accessed by clicking on the Online Services tab, followed by the Electronic Submission of Claims link (please ensure that you are registered with Online Services before submitting a claim).

What is the process once a claim has been registered?
1. Supply the injured employee with the claim number
2. Update outstanding information to the claim notification as follows:
** Update the banking details of the injured employee to the system
** Update the accident earnings to the system
** Update contact details which may still be outstanding
3. Submit scanned medical reports
4. Submit Days Off claims