Suzuki Motorcycle Johannesburg Customer Care : suzukimotorcycle.co.za
Organisation : Suzuki Motorcycle
Service Name : Customer Care
Headquarters : Johannesburg
Industry : Automobile
Service/ Product : Motorcycle
Website : https://suzukimotorcycle.co.za/customer-care/
| Want to comment on this post? Go to bottom of this page. |
|---|
Suzuki Motorcycle Customer Care
Suzuki Customer Care is here to assist you where possible but since Suzuki Head Office doesn’t directly sell or service motorcycles, we would advise that if you need a price for a vehicle or want to book a service or a test drive, contact your closest dealer to get the fastest possible response.
Related / Similar Contact : Hello Group Centurion Contact Number & Email ID
If you are not satisfied with the response you have received from your Suzuki Motorcycle Dealer, or would like to raise a complaint about the dealer directly with us, please send us your complaint in writing together with any supporting documents.
Email: customercare [AT] suzukiauto.co.za
Phone: 086 151 1111
Here are our 10 Care Commitments to The Suzuki Family:
** To deliver on every promise we make to you.
** To give you, our valued customer, the quality service you deserve.
** To conduct business with openness and integrity.
** To strive to make it right the first time.
** To put your needs first.
** To listen. Your say is important to us.
** To fully disclose the terms of our products and services to all our customers.
** To make sure that our services are easily accessible to all.
** To go above and beyond the call of duty when necessary.
** To knock your socks off with our brilliant service
Suzuki Motorcycle Complaints Procedure
Speak to your Authorized Suzuki Dealer:
If you have any concerns about your Suzuki Motorcycle or the service you have received, first discuss it with your Suzuki Motorcycle Dealer.
Contact Suzuki South Africa Customer Care:
If you are not satisfied with the response you have received from your Suzuki Motorcycle Dealer, or would like to raise a complaint about the dealer directly with us, please send us your complaint in writing together with any supporting documents.
Email: customercare [AT] suzukiauto.co.za
Phone: 086 151 1111
Contact Motor Industry Ombudsman of South Africa (MIOSA):
The MIOSA is impartial and focuses on the resolution of disputes where a deadlock has been reached between the automotive and related industries and their customers. The office of the MIOSA makes recommendations in cases referred to it where all parties are unable to reach mutually acceptable agreements when a dispute arises.
The ombud provides fair unbiased, reasonable, economical and quick relief to the public and the sector. To submit a complaint, complete a Assistance Request Form that you find on www.miosa.co.za and email it to info [AT] miosa.co.za.
About Suzuki
Suzuki stared from pretty humble beginnings but now has over 100 years of heritage behind its name. Michio Suzuki, then a producer of looms (a device used for weaving textiles) pursued his passion for cars and bikes and founded the company in Hamamatsu, Japan in 1909.
During the post-WWII period, Suzuki’s motorised bike – the Power Free – earned a reputation for quality and reliability. Hot on its tracks was the 125 cc Colleda motorcycle and the pioneering Suzulight lightweight car that stimulated Japan’s automotive revolution. Michio Suzuki simply focussed on reliable, affordable methods of transportation.
Each of these vehicles was a significant development, as they were engineered by optimising the most advanced technologies of the period. Since 1955, Suzuki Motor Corporation has grown immensely and today their products are available in 192 countries worldwide.
Suzuki South Africa is committed to building on the legacy of Michio Suzuki by offering technologically advanced and reliable products. We are proud to celebrate over 100 years of innovation, good value and a fantastic “WAY OF LIFE”. If you’re interested in knowing more about Suzuki’s business philosophies, feel free to visit www.globalsuzuki.com.