Pay SARS Debt : South African Revenue Service
Organisation : South African Revenue Service (SARS)
Facility Name : Pay SARS Debt
Country : South Africa
Website : https://www.sars.gov.za/individuals/how-do-i-pay/owing-sars-money/
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How To Pay SARS Debt in South Africa?
There are five ways to find out how much tax debt you owe:
** Log on to eFiling and request a statement of account.
** Log on to the SARS MobiApp and request a statement of account.
** Request a balance statement and/or statement of account for Personal Income Tax by sending an SMS to SARS on 47277. (This service can be accessed with or without data/airtime.)
** SARS USSD Channel by typing, on your mobile device, a string of characters which comprises of an asterisk (*), followed by a few digits and ending with a hashtag (#) and dialling. Balance (Space) ID number/Passport number/ Asylum Seeker number.
Steps on how to request tax services via the SARS USSD Channel:
Step 1: Initiate USSD by dialing *134*7277#
Step 2: Select the service you require
Step 3: Taxpayer Verification – SARS will request you to complete either your ID/Passport/Asylum Number
Step 4: Tax Resolution – Upon successful verification by SARS, a response will be displayed call the SARS Contact Centre.
Steps to follow:
** Call the SARS Contact Centre and request a statement of account.
** You will be requested to provide your tax reference number.
** If you do not have your tax reference number you can provide the SARS Contact Centre Agent with your ID number or the business registration number.
** Please note the SARS Contact Centre Agent will follow an authentication process.
SARS Third-Party External Debt Collectors
SARS has appointed third-party external debt collectors (EDC) according to the advertised tender (RFP 45/2021) to help collect outstanding debt owed by taxpayers. Debts that may be outsourced comprise long-outstanding debt and recent debt that SARS is unable to collect due to capacity constraints.
Taxpayers whose debt will be collected through EDCs are those whom SARS has contacted or sent letters of demand outlining debt-resolution options, but have failed to settle their accounts or formalise payment arrangements.
Affected taxpayers will receive a handover notification from SARS. Please click here to view. These EDCs will assist with the resolution and payment of overdue accounts. Please click here to view FAQs for further guidance. Below is the list of the authorised EDCs.
** Blake & Associates (Pty) Ltd
** CSS Credit Solutions Services (Pty)
** DealFlow Revenue Collection (Pty) Ltd
** Debt-In Consultants (Pty) Ltd
** Dredin Consulting (Pty) Ltd
** IDP Tracing Services T/A TraceOnline
** Medaco Revenue Solutions Pty Ltd
** Morkalio Revenue Solutions Pty Ltd
** Mkhabela Huntley Attorneys JV Norton Lambrionos (SA) Inc
** New Integrated Credit Solutions (Pty) Ltd (NICS)
** NFD Consulting (Pty) Ltd
** Nimble Collection Services (Pty) Ltd
** Nudebt Management (Pty) Ltd
** Phakamani-Peers
** Revenue Consulting (Pty) Ltd
** Saya Recoveries (Pty) Ltd
** Nutun Business Services South Africa (Pty) Ltd
** Tshiqi Zebedelia Inc TZ Attorney
** Van Rhyns Attorneys
** MT Mtimandze Project and Consulting (Pty) Ltd
Prior to these interventions, SARS will notify the affected taxpayers of its intention to hand them over, while affording them the opportunity to regularise their tax affairs. See the frequently asked questions that may help you in this process.
How To Contact SARS With My Debt Query?
Taxpayers can now request Account related queries (balance statements) and/or a Statement of Account by sending an SMS to SARS on 47277. Send the following wording to 47277: Balance (Space) ID number/Passport number/ Asylum Seeker number These services can be accessed with or without data/airtime. For more detail, see the Guide to SARS Mobile Tax Services.
Contact us:
** Call our SARS Contact Centre on 0800 00 7277 between 09:00 to 16:30
** International Callers may contact our SARS Contact Centre on +27 11 602 2093 between 09:00 to 16:30 South African local time
** Email deferred arrangements, debt queries, payment requests, compromise requests and correspondence to contactus@sars.gov.za.
** Email business rescues correspondence or notices in terms of section 155 of the Companies Act to businessrescue@sars.gov.za.
Taxpayers, both individuals and businesses, are required to be fully tax compliant through on time submission of returns and payments. In instances where taxpayers are not compliant and have outstanding tax debt the Debt Management department is committed to assisting businesses and individuals to become fully compliant. SARS wants to assist you to manage your tax debt. Reach out to SARS and ensure that you comply with your tax obligations. See more information on how to manage your debt.
Options available to service your debt:
** Pay full balance outstanding within seven days
** Request with reasons and proof to pay in instalments in terms of of section 167 of TAA. Follow the link to the required form – Collection Information Statement (CIS).
** Request with reasons and proof to compromise the debt in terms of s200/201/202 of the TAA. Follow the link to the required form – Collection Information Statement (CIS).
** Where debt is disputed/there is an intention to dispute apply for the suspension of debt in terms of s164 of the TAA.
Debt Compromise Process
Section 200 of the Tax Administration Act 28 of 2011 states the following:
A senior SARS official may authorise the ‘compromise’ of a portion of a tax debt upon request by a ‘debtor’, which complies with the requirements of section 201, if
** The purpose of the ‘compromise’ is to secure the highest net return from the recovery of the tax debt; and
** The ‘compromise‘ is consistent with considerations of good management of the tax system and administrative efficiency.
All applicants must provide comprehensive relevant supporting documentation with the submissions in line with Part D of Chapter 14 of the Tax Administrations Act.
This would include (but not limited to):
** Latest Annual Financial Statements – not older than one year.
** Last six months bank statements.
** Cashflow forecast for 12 months.
** List of Assets and Liabilities.
** Debtors Age analysis.
** Application letter with clear motivation of offer amount and source of funds to pay the offered amount.
** Collection Information Statement (CIS) to be completed – Request with reasons and proof to compromise the debt in terms of s200/201/202 of the TAA. Follow the link to the required form – Collection Information Statement (CIS).