How To Confirm Contact Details On SARS eFiling?
Organisation : South African Revenue Service [SARS]
Facility Name : How To Confirm Contact Details On SARS eFiling?
Country : South Africa
Website : https://www.sars.gov.za/contact-us/current-surveys-smss-and-emails/
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How To Confirm Contact Details On SARS eFiling?
The notification alerts suppliers on the Central Supplier Database (CSD) who have received Tax Clearance Certificates and/or submitted Nil VAT returns but are possibly non-compliant due to under declarations.
SARS is undertaking an initiative to verify, maintain, and enhance the accuracy of taxpayers’ contact details in order to ensure compliance. To support this process, SARS will send SMS messages and emails requesting taxpayers to log into eFiling to update or confirm their contact details.
Maintaining accurate and up-to-date contact information enables you to receive important communication and updates from SARS promptly.
The message will read as follows:
Dear Taxpayer [Personal details]
SARS is updating taxpayers’ contact details to ensure accuracy. Please update your information on the eFiling platform to stay compliant.
Follow the following steps to complete the process:
** Log into eFiling.
** Select ‘My Profile’ from the left menu.
** Proceed to the ‘Profile and Preference Setup’ tab.
** Update or confirm your contact details for SARS’s records.
SARS Medium Business Debt Recovery Survey
SARS is conducting a comprehensive survey to gain a deeper understanding of the experiences, challenges, and preferences of medium-sized businesses in managing SARS debt obligations.
Your feedback will help inform future strategies, policies, and support mechanisms, ensuring that SARS approach aligns with the realities and expectations of the business community. We appreciate your time and participation in this survey.
Taxpayer Satisfaction Survey Verification
SARS started with the annual Taxpayer Satisfaction survey. If you are one of the randomly selected taxpayers to take part in the 2025/26 Taxpayer Satisfaction Survey, you will receive an email from research@sars.gov.za inviting you to share your views on the service you have received from SARS.
SARS Medium Business Service Offering Survey
SARS is conducting a survey to understand and address the specific needs of medium-sized enterprises administered by The SMME Division. The survey aims to collect valuable information regarding medium businesses’ current customer service experiences, challenges and expectations.
This will enable SARS to develop effective solutions that better serve medium businesses and enhance their overall customer experience as an important lever to improve voluntary compliance.
SARS Trade Facilitation Indicators Survey
SARS is conducting a survey to measure stakeholders experience with Trade Facilitation Indicators (TFIs) administered by the Customs and Excise Division.
The survey aims to measure the effectiveness and efficiency of the Customs and Excise Division in facilitating trade across the following dimensions:
** Information Availability
** Involvement of the Trade Community (Consultations)
** Appeal Procedures
** Fees and Charges
** Formalities (Documents, Automation & Procedures)
** Internal and External Cooperation
** Governance
** Impartiality
Should you have any inquiries or feedback, please contact us at TFI@sars.gov.za or Mr. Gerrard Gaillard (073 303 0413).