Company : Loot
Head Office : Westlake
Industry : Online Shopping
Service/Product : Electronics, Books, TV, Video Games, Music, Toys,etc
Website : http://www.loot.co.za/content/
Loot Customer Service Number
Telephone number: 087 820 5668 (087 820-LOOT)
Fax: 021 701-8218
email: info AT loot.co.za
Related : Raru Customer Care Contact Number : www.southafricain.com/3697.html
** Our office hours are 8am to 6pm, Monday to Friday, so any e-mails sent outside of these hours will only be responded to on the next working day.
Collections & Returns Address
Unit 3, Khutaza Park,
Westlake Business Park,
** We’re open for collections from 9am to 5pm, Monday to Friday and on Saturday mornings from 9am to 1pm.
** We’re closed on Sundays and public holidays.
Postal address :
PO Box 30836,
How long will my order take?
It depends on what’s on the order and the delivery method you choose. There are two components to the time taken – the time to dispatch, and the time to deliver. Each product on Loot.co.za has a dispatch estimate that may vary between 24 hours and few weeks, depending on where the product is being sourced from. The time taken to dispatch your order is dependent on the slowestitem on the order.
When you place your order, we will estimate the latest date that we would expect to dispatch the order. Once we dispatch the order, the time taken for you to receive depends on the delivery method you choose. This can vary from instantaneous if you’re collecting it from us directly, to about a week for post office deliveries.
MySchool:How do I register OR get my MySchool Card?
Apply for your MySchool card by calling their Client Services department on 0860 100 445 or applying online. Your card number will be sent to you via email within approximately 15 minutes. It will take 14-21 days for the card to be delivered to you.
What is a special order?
A special order is where our supplier doesn’t have stock of the item in question. Even though the supplier doesn’t have stock, we can still order it from them and there is normally a reasonable chance that we will be able to obtain the item in question. Please see the special order FAQ for more information about special orders.
How do I get an invoice for my order?
First find the order using the [Order history] link (see previous question). When you’ve clicked on the order you’re interested in, you will find a [Show invoice] button that will allow you to obtain an invoice in Adobe PDF format.
How do I get my VAT number printed on my invoice?
Normally, you need to enter the VAT number in the checkout process before placing the order. If you forget to do this, please email us at info AT loot.co.za, and we can add it retrospectively for you.