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eskom.co.za Customer Services Online Registration : Holdings SOC

Name of the Organization : Eskom Holdings SOC Ltd
Type of Facility : Customer Online Registration/ View Bill History/ Apply For Electricity Supply
Location : Johannesburg
Login Here : https://csonline.eskom.co.za/GTConnect/Login/
register Here : https://csonline.eskom.co.za/GTConnect/UnifiedAcceptor/WebMain.CSOnlineRegistration

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How To Do Eskom Customer Services Online Registration?

This site provides a comprehensive list of services available to registered and unregistered users, frequently asked questions and technical considerations to take into account while accessing the website.

Related / Similar Service : Eskom Holdings SOC Customer Service Number

Should you wish to become an online Eskom customer, and have access to your account details online 24 hours a day, please follow the registration process :
1) Have your most recent bill available as you will be asked for certain information for validation purposes.
2) Press the “Register” button below. You will be asked to provide certain personal details and account information.

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3) To ensure that your information is protected against unauthorised registration and access, we will validate the details you provide against our database. In the event of a discrepancy, your registration will not be processed.

4) You will be asked to choose a password that will give you access to the secure portion of our website.
5) The process should take a few minutes, whereafter you will immediately be able to access your account online.

Having access to your electricity account online will enable you to do the following :
Registered Customers Login : Log A Fault
** View your bill history
** Request copies or download latest or previous bills
** Query your account or bill information
** Update your contact details
** Apply for electricity supply
** View planned or unplanned outages affecting you
** View your consumption and meter read history
** Request additonal information from Eskom
** Submit your meter readings
** Report electricity theft

Unregistered Customers Register :
** Apply for electricity supply
** Request additonal information from Eskom
** Report faults Report electricity theft

Contact Address

PO Box 1091
Johannesburg
2001

Some Important Information From Comments

Comments:
1. Prepaid meter box again blank. We were without electricity since April. Try to fix but every time after load shedding meter box is blank. Try to phone no avail. The 3rd time for 2022 the same problem all due to load shedding. I am a pensioner.

2. My meter box has stolen longtime ago, while I was in another province, I came home after 4 years and find out that they stole everything, they removed meter box and took the card. I am now in the dark because I don’t even know my meter number, I manage to buy new meter from take a lot I have never used it but it came with a card. So, Please help me how can I register that meter box and if its registered I can able to buy units every where or how?

Aspects of Eskom’s Operations

Some key aspects of Eskom’s operations include:

Generation:
Eskom operates a diverse portfolio of power stations, including coal-fired, gas-fired, nuclear, and renewable energy power stations. These power stations generate electricity that is supplied to the national grid for distribution.

Transmission:
Eskom operates a high-voltage transmission network that transports electricity from power stations to local distribution networks and major substations across South Africa. This network spans thousands of kilometers and is a critical part of the national electricity infrastructure.

Distribution:
Eskom’s distribution division is responsible for delivering electricity from the national grid to end-consumers, such as households, businesses, and industries, through local distribution networks. Eskom’s distribution network covers a wide geographic area in South Africa and serves millions of customers.

Additional Generic Procedure

Here are the steps on how to register for Eskom customer services online:
1. Go to the Eskom customer service website: https://csonline.eskom.co.za/.
2. Click on the “Register” button.
3. Enter your Eskom account number or prepayment meter number.
4. Enter your personal details, including your name, surname, date of birth, and contact details.
5. Create a username and password.
6. Read and agree to the terms and conditions.
7. Click on the “Register” button.

You will receive an email confirmation once your registration has been successful.

You can then log in to your account and access a variety of customer services, including:
** Viewing your account balance and usage history.
** Submitting meter readings.
** Reporting power outages.
** Requesting service upgrades.
** Making payments.

Here are some additional things to keep in mind when registering for Eskom customer services online:
** You must have an Eskom account to register online.
** You must have a valid email address to receive confirmation of your registration.

19 Comments
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  1. MOGONEDIWA GAO

    Kindly assist with meter box WE have received KRN Numbers BUT- it does not accept Electricity token since ’17 December 2023 with no electricity living in the dark

  2. tshiramemashudueunice

    I applied electricity since 2018 please my nebours already have please help me.

  3. Heather Welcome

    Heather Welcome

    We are without electricity since 8 o’ clock this morning in Connaught Road, Uitsig area.

    Please assist in this matter.

    Regards

  4. Martha Maribana Ditshego

    May you please check for if my Eskom prepaid card is still up-to-date concerning registration.
    Meter number:07134390XXX

  5. nzwana siqoko

    Prepaid meter box got blank out of blue.my meter number -22192753501.I didn’t got supplied electricity since 24July until now

  6. Makametse grace kekan

    I want to know how can I apply a new electric at eskom

  7. Anna setsoadi Mabula

    I can’t buy electricity due to unregistered meter box. Please help

  8. Selby

    Pls help,they stole my meter box longtime ago ,while I was in another province,I came home after 4 years and find out that they stole everything they removed meter box and took the card ,I’m now in the dark coz I don’t even know my meter number,I manage to buy new meter from take a lot I’ve never used it but it came with a card ,so pls help me how can I register that meter box and if its registered I can able to buy units every where or how?

  9. Nomfuneko Mangoloti

    Hi I’m Nomfuneko Mangoloti Id 8611111388084 under KSD municipality at Mqanduli Coffee bay I don’t have electricity we about 10 house holds in this area others do have electricity we are staying in dark since 2015 we need your help we are the victims of criminals at night because we are living in the dark

  10. T enjiwe Bloshe

    GOOD AFTERNOON!
    WE HAVE GOT A PROBLEM WITH MY METER BOX.IT WAS NOT WORKING BECAUSE IS Not registered.Assit please

  11. MDUDUZI KHAYELIHLE XABA

    I wish Eskom to do connection of electricity I live at MELMOTH I am at MFULE MISSION NEXT TO mFULE primary SCHOOL

  12. MDUDUZI KHAYELIHLE XABA

    HI I AM MDUDUZI KHAYELIHLE XABA ID 78041155XXXXX I AM LIVING AT MFULE MISSION IN KWAZULU NATAL NEXT TO MFULE PRIMARY SCHOOL I WISH TO MAKE AN APPLICATION FOR ELETRICITY CONECTION AT MFULE I AM IN NEED OF AN ELECTRICITY I WILL BE VERY MUCH HAPPY IF ESKOM MAY ATTEND MY QUERY URGENTLY

  13. Olga Mlangeni

    Good evening i have been reporting my faulty meter since 2020 june ( during covid) & no technician as been sent out to fix my problem

  14. NAZEEM NJS BEGHARDIEN

    hi GOOD DAY. I AM NJS BEGHARDIEN, ACCOUNTHOLDER 951001XXXX.IF ELECTRICITY WAS DISCONNECTED PLEASE WHAT IS THE RECONNECTION FEE OR OUNTSTANDING AMOUNT. mY WIFE IS A CHRONIC PATIENT AND IS HEAVILY AFFECTED BY THIS.WE ARE PENSIONERS.

  15. Carmen Van Wyk

    I have lodged a complaint of my stolen meter box and haven’t been assisted yet we are still sitting in the dark …please help

  16. CHRISTINA

    Good afternoon ,please help i am residing in a new stand i need to apply for a meter box .

  17. ANTHONY WHITE

    GOOD DAY ,I HAVE BEEN REPORTING THIS FULD FROM 23/12/2020 .MY NEW METER BOX IS NOT WORKING BECOUSE IS NET REGSTERD PLEASE CAN U ASSISTED ME .KATRINA LUITJIES .NEW METER NO.04275267781

  18. lesetja aaron seodisha

    good day , we have electricity problem we will like to be assisted

    1. Charles Edward Hartley

      Prepaid meterbox again blank. Meter number 04154048047. Was without electricity since 12th April 2022. Fix 19th April 2022. Everytime after loadshedding meterbox blank. Try to phone no avail. The 3rd time for 2022 the same problem all due to loadshedding. I am a pensioner. Thanks

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