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durban.gov.za How to Pay Council Bills : eThekwini Municipality

Organization : eThekwini Municipality
Head Quarters: Durban
Facility : How to pay Council Bills

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Website : http://www.durban.gov.za/City_Government/Administration/Administrative%20Clusters/treasury/Pages/How-to-pay-Council-Bills.aspx

How To Pay eThekwini Municipality Council Bills?

One of our ongoing challenges is to ensure that ways are found to make it as easy as possible for customers to pay their monthly bills. Follow the below Steps to Pay Durban (eThekwini Municipality) Council Bills.

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Related / Similar Facility : View Durban Employment Details/Payslips

Here are some of the current options :
You Can Check The eThekwini Municipality Balance And Receive Notifications Here Only :
** Via the Internet Query your account balance here.
** Please note that this database is only updated once a month
** Sign up for electronic notification of accounts here.

Pay Durban Council Bills Via Direct Debit

Follow the below Steps to Pay Durban (eThekwini Municipality) Council Bills Via Direct Debit

** Long regarded as the safest and most convenient payment method.
** More than 33 000 current customers have authorised an automatic deduction from a nominated bank account each month in payment of each Metro bill.

** Then customers only need to ensure that sufficient funds are available in that bank account on the agreed date each month.
** No further effort is necessary, and customers need not be concerned about making these monthly payments.
** Maximum withdrawal limits are available to ensure the customers’ monthly budgets are respected.

** All customers who have bank accounts are encouraged to seriously consider moving to the debit method, as it really is a simple option!
** Contact the Revenue Department, Tel 031 324 5000- and the application/ authorisation form will be posted or faxed – and any further assistance the customer might need, will be provided.

eThekwini Municipality Electronic Payments:
** It has been encouraging to note the recent growth in the number of business and residential customers who are now opting to pay their bills via the internet or electronic transfer facilities that are being offered by the various banking institutions.

** However, customers who use this payment option are reminded that payment receipt is not instantaneous, and several days delay can occur between the customer’s payment authorisation and the Department receiving the funds via the banking institution.

** It is absolutely vital that the customer’s name and account number are correctly included in the authorisation instructions.
** If these are missing or incorrectly recorded, the account will NOT be credited, and the customer will be in arrears.

eThekwini Municipality Banking Details
Bank
: Nedbank
Account Beneficiary Name: eThekwini Municipality
Account Number: 1107821126?

Pay Durban Council Bills Via SA Post Office

Follow the below Steps to Pay Durban (eThekwini Municipality) Council Bills Via SA Post Office
** Bills can be paid at any post office facility throughout the country, and this option is widely used.
** Most payments made are received within a day or two – and this method has proved to be popular for the payment of current bills.

** Customers who choose this option are reminded that all cheque payments made at these facilities should be made payable to The Postmaster.

Pay Durban Council Bills Via EasyPay

Follow the below Steps to Pay Durban (eThekwini Municipality) Council Bills Via EasyPay system

** Bills can also be paid through the EasyPay system.
** This system was initially limited to Pick & Pay outlets countrywide, but has recently been expanded to the Shoprite/Checkers outlets as well.

** These facilities are ideal for our customers who like to pay their bills outside normal office hours.
** Cheques rendered in payment of bills should be made out to the retailer concerned.

** Please note that credit card payments are also accepted at these venues, although the Council has introduced a maximum limit of R2 500 per credit card transaction per account per month – and the limit is strictly monitored.

FAQ On Ethekwini Municipality

Frequently Asked Questions FAQ On Ethekwini Municipality

Q: Where is eThekwini Municipality located?
A: eThekwini Municipality is located in the province of KwaZulu-Natal, South Africa. It encompasses the city of Durban, which is a major economic and cultural hub in the region. eThekwini Municipality is the largest municipality in KwaZulu-Natal and one of the largest municipalities in South Africa.

Q: What services does eThekwini Municipality provide?
A: eThekwini Municipality provides a wide range of services to its residents, including water and sanitation services, electricity services, waste management services, road and infrastructure maintenance, public safety services, social services, housing and urban development services, health services, and more.

Additional Generic Procedure

Here are the steps on how to pay eThekwini Municipality Council Bills online:
1. Go to the eThekwini Municipality website at https://www.durban.gov.za/.
2. Click on the “eServices” tab.
3. Log in to your account. If you don’t have an account, you can create one by clicking on the “Register” button.
4. Once you are logged in, click on the “Payments” tab.
5. Select the type of payment you want to make (e.g., water, electricity, rates).
6. Enter your account number and the amount you want to pay.
7. Select a payment method (e.g., credit card, debit card, EFT).
8. Click on the “Pay” button.

Here are some additional things to keep in mind when paying your eThekwini Municipality Council Bills online:
** You must be a registered user of eThekwini Municipality’s eServices platform to pay your bills online.
** You can pay your bills using a credit card, debit card, or EFT.
** There is a small fee charged for paying your bills online.
** You can also pay your bills in person at any of eThekwini Municipality’s Sizakala Centres.

11 Comments
Add a Comment
  1. Jason

    Only pay@ option for ethekwini no easypay number

  2. SHARON

    It is annoying to see how incompetent people work for the eThekweni municipality.
    I have requested to have my bill mailed to me since mid December 2022. Still no joy till today 17/01/2023.Wonder what it would take for me to get my bill.

  3. Morrison

    How do i save you money by paying on line as i do my Telkom account?

  4. SABESTAIN CHETTY

    NEED A PRINT OUT

  5. Tony Caloba

    I’m desperately trying to sign up for email notification of my monthly account with no success, please help !!!

  6. Anonymous

    I need to change my billing address to a new e mail address.
    tonycaloba

  7. Kogie Naicker

    ACCOUNT NUMBER: 831795XXXXX
    Munsamy Naicker
    ID NO-29041052XXXXX
    Please can you email me an update statement for 50 Canna Cresent, Hillview Gardens, Wyebank ,Kloof

  8. S R Patel

    I wish to increase my debit limit from R3300 to R5000 for my electricity a/c no. 583324XXXXX with immediate effect which paid monthly by debit order. Who do I e-mail this notification to?

  9. Colin Fisher

    need to change billing address can’t seem to do this

  10. aslam

    Cannot Pay via Easypay at Woolworths

  11. Sheryl

    good day

    I’m desperately trying to sign up for email notification of my monthly account with no success, please help !!!

Leave a Reply to aslam Cancel reply

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