durban.gov.za Check Water Connection Request Status : eThekwini Municipality

Organization : eThekwini Municipality
Head Quarters: Durban
Status of Facility  : Check Water Connection Request Status

Website : http://www.durban.gov.za/Pages/default.aspx

How To Check Durban Water Connection Request Status?

** The Water Department is committed to providing customers with information which facilitates service delivery. To Check eThekwini Municipality Durban Water Connection Request Status, follow the below steps.

Related / Similar Facility : Durban eThekwini Municipality Council Bills Payment

** To facilitate this process the Water Department has developed an application to assist customers in finding out the status of their water connection applications.
** The application allows customers to get a graphical representation of where in the process the application is.

Connection Number :
** Please enter your water connection number
** Press the submit button to view the status of your water connection.

What is EThekwini Municipality eService?

** EThekwini Municipality is investigating claims that information is being shared relating to customers’ accounts and as a precautionary measure, the Municipality has taken the site offline in order to prevent any unauthorised access to our client data.

** It is envisaged that the site will be back online on Monday , 12 September 2016 and in the meantime eServices users can contact the Revenue call centre on 031 324 5000.

** Should customers prefer to email or fax their query they may do so on the following contact details
** Email address – Revline AT durban.gov.za / Fax 031 324 5111
** All eServices users are asked not to panic because the City has acted proactively to protect their private information.

About Us :
EThekwini Municipality is a Category A municipality found in the South African province of KwaZulu-Natal. The area is topographically hilly, with many gorges and ravines, and almost no true coastal plain. Durban has a turbulent history dating from ivory hunters in the 1820s and their conflict with the local Zulu monarchs.

EThekwini Municipality Contact

Fire Department & Metro Police: 031 361 0000
Water and Traffic Hotline: 080 131 3013
Electricity Contact Centre: 080 311 11 11 (Toll-Free)

FAQ On eThekwini Municipality

Frequently Asked Questions FAQ On eThekwini Municipality

Q: What is eThekwini Municipality?
A: eThekwini Municipality is a local government body in South Africa that governs the Durban metropolitan area, which is located in the KwaZulu-Natal province.

Q: What services does eThekwini Municipality provide?
A: eThekwini Municipality provides a range of services to its residents, including water and sanitation services, waste management, public transportation, road maintenance, public safety, and social services.

Q: How can I pay my eThekwini Municipality bill?
A: You can pay your eThekwini Municipality bill online through the municipality’s website, via electronic funds transfer (EFT), at any municipal office or at any participating paypoint.

Additional Simplified Procedure

Here are the steps on how to check Durban water connection request status online:
1. Go to the eThekwini Municipality website: https://www.durban.gov.za/.
2. Click on the “Online Services” tab.
3. Click on the “Water” tab.
4. Click on the “Check Water Connection Request Status” link.
5. Enter your water connection number and press the submit button.

You will then be able to see the status of your water connection request. The possible statuses are:
** Pending: Your request is still being processed.
** Approved: Your request has been approved and your water connection will be scheduled soon.
** Rejected: Your request has been rejected. You will need to contact the Water Department to find out why your request was rejected.
** Completed: Your water connection has been completed.

Here are some additional tips for checking Durban water connection request status online:
** Make sure you have your water connection number before you start.
** If you do not know your water connection number, you can contact the Water Department for assistance.
** The Water Department’s website may be slow at times, so be patient.
** If you are unable to check your water connection request status online, you can contact the Water Department for assistance.