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nra.co.za SANRAL Customer Care Phone Number : South African National Roads Agency

Name of the Company : South African National Roads Agency Ltd
Head Office : Pretoria
Industry : Government
Service : Roads Services
Website : https://www.nra.co.za/

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SANRAL Customer Care Phone Number

National Department of Transport :
Telephone number: 012 309 3000
Fax number: 012 309 3313

Related : SANRAL Toll Payment Methods : www.southafricain.com/7750.html

Arrive Alive :
communications are managed from the office of the Minister of Transport.
Telephone number: 012 309 3000
Fax number: 012 309 3313

Sponsored Links:

RTMC Customer Care Number

an agency of the Department of Transport, founded under the RTMC Act of 1999, is responsible for the coordination of enforcement activities, traffic officer training, national call centre and information gathering and analysis.
Telephone number: 012 665 6000
Fax number: 012 665 6103

Gauteng :
Department of Transport, Roads
Telephone number: 011 355 7000
Fax number: 011 335 7509

Department of Community Safety :
Telephone number: 011 689 3600
Fax number: 011 689 3650

Eastern Cape :
Department of Roads & Transport
Telephone number: 043 604 7415
Fax number: 043 642 4407

Department of Public Works :
Telephone number: 040 639 4487
Fax number: 040 639 2733

Northern Cape :
Department of Public Works, Roads and Transport
Telephone number: 053 839 2100
Fax number: 053 831 3973

Dept of Safety and Liaison :
Telephone Number: 053 839 1700
Fax number: 053 832 4249

Free State :
Department of Public Works, Roads and Transport
Telephone number: 051 405 5051
Fax number: 051 405 4490

Mpumalanga :
Department of Roads and Transport
Telephone number: 013 766 6554
Fax number: 013 766 8449

Department of Safety and Security :
Telephone number: 013 766 4055
Fax number: 013 766 4615

North West :
Department of Transport, Roads and Community Safety
Telephone number: 018 387 4706
Fax number: 018 387 4757

Limpopo :
Department of Roads and Public Transport
Telephone number: 015 295 1000
Fax number: 015 295 1163

Department of Safety and Liaison :
Telephone number: 015 290 2972
Fax number: 015 295 8979

Western Cape :
Department of Transport and Public Works
Telephone number: 021 483 2078
Fax number: 021 483 2217

Department of Community Safety :
Telephone number: 021 483 8701 or 021 483 3929
Fax number: 021 483 3874

Metro And Local Authority Roads :
Tshwane Metro :
Telephone number: 012 358 9999
Fax number: 012 358 4665

Johannesburg Metro :
(roads managed by the Johannesburg Roads Agency)
Telephone number: 011 298 5011
Fax number: 011 298 5178

Ekurhuleni Metropolitan Municipality :
Telephone number 011 961 9111
Fax Number: 011 975 1484

eThekwini Municipality :
Telephone number: 031 451 6000 / 0801313013
Fax number: 031 311 7691

Nelson Mandela Bay Municipality :
Telephone number: 041 506 5555
Fax number: 041 402 1141

Cape Town Metro :
Telephone number: 021 418 683o or 021 400 1498
Fax number: 021 400 5937

Toll Plazas Managed By Sanral

Plaza Name Telephone Number Fax Number
N1 Huguenot 021 862 4400 021 862 4407
Verkeerdevlei 051 841 3000 051 841 3003
Vaal 056 818 1199 056 818 1683
Grasmere 010 060 3581 010 060 3582
Kranskop 014 717 5396 014 717 1115
Nyl 015 491 4783 015 491 4232
Sebetiela 015 491 4783 015 491 4232
Capricorn 015 527 0160 015 527 0171
Baobab 015 534 1322 015 534 0019
N2 Tsitsikamma 044 531 6767 044 531 6768
Izotsha (R61) 039 682 4076 039 682 4407
Oribi 039 682 4076 039 682 4407
Umtentweni 039 682 4076 039 682 4407
Tongaat 032 945 1237 032 945 1304
Mvoti 032 559 9395 032 559 9578
Mandini 032 458 4109 035 340 1329
Dokodweni 035 337 4580 035 340 1329
Mtunzini 035 340 1088 035 340 1329
N3 Mariannhill 031 700 3616 031 700 4240
N4 Pelindaba 012 386 0278 012 386 0291
Quagga 012 386 0278 012 386 0291
N17 Gosforth 011 902 1575 0866 547 058
Dalpark 011 915 8620 0866 547 057
Brakpan 011-9158620 0866 547 057

Contact Address :
48 Tambotie Avenue,
Val de Grace,
Pretoria, 0184
PO Box 415,
Pretoria, 0001

SANRAL Regional Offices

Eastern Region :
58 van Eck Place,
Mkondeni, Pietermaritzburg, 3201
PO Box 100410, Scottsville, 3209
Telephone number: 033 392 8100
Fax number: 033 386 6284

Southern Region :
Located opposite Entrance 41
100 Baywest Boulevard,
Baywest City,
Port Elizabeth
6017
South Africa
PO Box 27230,
Greenacres, 6057
Telephone Number: 041 398 3200
Fax Number: 041 398 3222

Northern Region :
38 Ida Street,
Menlo Park, 0081, Tshwane
Private Bag X17,
Lynnwood Ridge, 0040
Telephone number: 012 426 6200
Fax number: 012 348 1512

Western Region :
1 Havenga Street,
Oakdale, Bellville, 7530
Private Bag X19,
Bellville, 7535
Telephone number: 021 957 4600
Fax number: 021 910 1966

Some Important Information From Comments

Comments:
1. The N7 between Springbok and Piketberg is being damaged by the ore trucks travelling from Gamsberg on the N14. Where are the checks on axle load? It can clearly be seen that the return trip (empty) does not affect the condition of the road. There are at least two weigh bridges on the N7 between Springbok and Piketberg, how can this be happening?

2. I am concerned about vegetation that is growing into a bridge over the N3 and wish to report this to the relevant department, with photos. Please supply an email address.

FAQ On NRA SANRAL

Here are some frequently asked questions (FAQs) about SANRAL in South Africa:

What is SANRAL?
SANRAL is a government agency responsible for the management and maintenance of national roads in South Africa. It is mandated to plan, design, construct, operate, and maintain the country’s national road infrastructure.

What is the purpose of SANRAL?
SANRAL’s primary purpose is to develop, maintain, and manage the national road network in South Africa, which includes the planning, design, construction, operation, and maintenance of highways and toll roads.

What are SANRAL’s toll roads?
SANRAL operates several toll roads in South Africa, which are roads where users are required to pay a fee or toll to use them. These toll roads are typically major highways that have been upgraded or newly constructed with the use of private funding.

10 Comments
Add a Comment
  1. Sonja Mouton

    Good evening. I live next to the N1 in Windsorpark, Kraaifontein, Western Cape. The last 6 months my house, windows and even my ornaments in my bedroom are vibrating constantly with the traffic and I’m concerned.where can I lay a complaint? Thank you

  2. Yolanda

    I am BEGGING you to PLEASE get the men with the brooms on the N7 between Malmesbury and Moorreesburg, to PLEASE sweep the gravel, rocks …out of the road . It damages tyres and I have a smashed up windscreen that I have claimed for 20 April and STILL waiting to hear a word back about.

  3. Sampson Thupana

    Hi! My car was involved in an accident on N1 south at near Centurion and approaching old Johannesburg road yesterday, 30 January 2023 @ 08H55am however, a truck that pumped my car from behind did not stop at accident and driver just fled scene. Could please assist me with tracing truck pictures from accident so that further legal action be taken against the truck owner. I’m really devastated because was seriously damaged. The following case no was recorded at scene: 409/01/2023.

  4. G.R. Williams

    The N7 between Springbok and Piketberg is being damaged by the ore trucks travelling from Gamsberg on the N14. Where are the checks on axle load? It can clearly be seen that the return trip (empty) does not affect the condition of the road. There are at least two weigh bridges on the N7 between Springbok and Piketberg, how can this be happening?

  5. City of Mbombela

    We are receiving a lot of complaints regarding the circle at Casterbridge just outside White River (Mpumalanga).

    8 Overhead streetlights are dead and this is a very dark and dangerous spot.

    Please repair urgently

  6. Roy singh

    Hi I need Sanral permission to apply for a site n retail licence for a service station. I need help and guidance to talk to the right person. I am m based in KZN.

  7. G Gorven

    I am concerned about vegetation that is growing into a bridge over the N3 and wish to report this to the relevant department, with photos. Please supply an email address. Thank you.

  8. Philip Nieuwoudt

    How and where do I report pot hole damage and lodge a claim. R103 close to Mooiriver. KZN.

  9. KARINE VENTER

    can someone please help me to submit a claim to sanral…. i have tried 6 numbers now not one is working and seems like the emails also

    1. Anonymous

      Hi Karine,
      What area are you in? I have the forms and can send to you if you would like.
      Yolanda

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