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Apply Truworths Cellphone Insurance

Organization : Truworths
Type of Facility : Cellphone Insurance
Head Office : Cape Town
Website : https://www.truworths.co.za/investors/cellphone-insurance
Apply Here : https://www.truworths.co.za/cell-insurance-apply

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How To Apply For Truworths Cellphone Insurance?

** Let’s face it; once you’ve owned a cellphone, it’s near impossible to imagine life without one. Fortunately, you never have to! Thanks to Truworths, in conjunction with The Hollard Insurance Company, you can insure your brand new cellphone against loss, accidental damage (including water damage) and theft, all for a minimum monthly premium.

Related / Similar Facility : Truworths Account Balance Protection Insurance

** And it just keeps getting better… The monthly premium is based on the value of your cellphone, so you won’t end up subsidising customers with more expensive phones. This offer is available on new handsets purchased from Truworths only. However you don’t need to be a Truworths account holder in order to take up the insurance.

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** In the event that your cellphone is lost, stolen or damaged, the cellphone will be replaced with a similar cellphone of equivalent quality and value. Please note that your replacement handset will be delivered directly to you and will not be replaced by any Truworths store.

VALUE OF CELLPHONE

(including VAT)
Up to R1,000
R1,001 – R1,500
R1,501 – R2,000
R2,001 – R3,000
R3,001 – R4,000
R4,001 – R5,000
R5,001 – R6,000
R6,001 – R8,000

MONTHLY PREMIUM

(including VAT)
R39
R42
R48
R60
R75
R90
R105
R128

** Monthly premiums are debited directly to your bank account and you can choose any day of the month as your debit date.
** Please remember to read the Cellphone Insurance Terms and Conditions before submitting your application.
** To apply for this insurance benefit, please click on the apply now button below.

Terms & Conditions of Truworths Cellphone Insurance

Truworths Cellphone Insurance Terms & Conditions

1. Insured Events :
1.1 The Insured Item is covered against theft, accidental loss and accidental physical damage.

2. Benefits :
2.1 Following the physical loss or damage of the Insured Item caused by an Insured Event during the Period of Insurance, Hollard will:
2.1.1 Repair the Handset, or

2.2.1 Replace the Handset with a product of similar quality and price provided that, if the claimed amount of the Insured Item amounts to more than the Insured Value stated on the Schedule of Insurance, You will be Your own insurer for the difference between the maximum Insured Value and replacement cost of the Insured Item.

2.2 The maximum benefit will be equal to the replacement value of the Insured Item at the Date of Loss but will not exceed the maximum Insured Value as indicated on the Schedule of Insurance.
2.3 Where the Insured Item can be repaired, Hollard will pay the repairer the costs reasonably incurred to restore it to its condition immediately prior to the Insured Event.

3. Limitation Of Benefits :
3.1 A maximum of 3 (three) claims are allowed within a period of 12 (twelve) consecutive months, after which Hollard reserves the right to cancel the policy.
3.2 The benefit shall not be paid in cash as the benefit, in terms of this policy, shall be the replacement of the Insured Item with a product of similar quality and price.
3.3 The replacement value will not exceed the maximum Insured Value as indicated on the Schedule of Insurance.
3.4 Hollard will use its own discretion to determine if the Insured Item is irreparably damaged, in which case it will replace the Insured Item. If not, Hollard will repair the damage.

4. Period Of Insurance :
4.1 The Period of Insurance shall be as stated on the Schedule of Insurance, and is subject to Hollard’s receipt of the first premium. This policy is valid for one calendar month and cover will continue on a month-to-month basis if payment is up to date. The policy is automatically renewed every time You pay the premium.

5. Payment Of Premiums :
5.1 The premium is payable monthly in advance and cover will only be for the period in respect of which the premium has been paid.
5.2 If Hollard does not receive Your first premium (in the first month) the policy does not commence and will be void.

5.3 From the second month, You shall be entitled to a period of 15 (fifteen) days from the premium due date in which to pay Your premium. If the premium is not received from You within 15 (fifteen) days after the due date, the policy shall automatically terminate from 24:00 (midnight) on the last day of the month for which a premium was actually received.
5.4 The premium is due by direct debit in advance, on or before the first working day of every month.

6. Cancellation :
6.1 You may cancel this policy at any time, subject to a notice period of 30 (thirty) days. Notification of Your intent to cancel the policy must be made in writing to Finrite.
6.2 Hollard reserves the right to cancel Your policy after any claim subject to 30 (thirty) days’ written notice, in which case the unearned premium, if any, will not be refundable.

Contact Information

If You need information in connection with this policy, if You want to submit a claim or need to change or cancel Your policy, kindly contact :
Finrite Insurance Administrators
389c Property Park
Ontdekkers Road
Florida,
PO Box 22524
Helderkruin
1733,
Tel: 0861 375 225
Fax: 0865 060 002

FAQ On Truworths Cellphone Insurance

Truworths is a South African retail company that offers cellphone insurance to its customers. Here are some frequently asked questions (FAQ) about Truworths cellphone insurance:

What does Truworths cellphone insurance cover?
Truworths cellphone insurance covers accidental damage, theft, and loss of the cellphone. It also covers the cost of repairs and replacement of the cellphone.

How do I make a claim with Truworths cellphone insurance?
To make a claim with Truworths cellphone insurance, you need to call their claims department or visit your nearest Truworths store. You will be required to provide your proof of purchase, proof of loss or damage, and any other relevant information.

How long does it take to process a claim with Truworths cellphone insurance?
The processing time for a claim with Truworths cellphone insurance depends on the nature and complexity of the claim. However, they aim to process claims as quickly as possible and keep customers informed of the progress of their claims.

Additional Simplified Procedure

Here are the steps on how to apply for Truworths Cellphone Insurance online:
1. Go to the Truworths website: https://www.truworths.co.za/.
2. Click on the “Insurance” tab.
3. Select “Cellphone Insurance”.
4. Click on the “Apply Now” button.
5. Fill out the application form.
6. Select the type of cover you want.
7. Pay the premium.

Here are the steps in more detail:
1. Go to the Truworths website and click on the “Insurance” tab.
2. Under the “Cellphone Insurance” section, click on the “Apply Now” button.
3. Fill out the application form with your personal details, including your name, ID number, contact details, and email address.
4. Select the type of cover you want. You can choose from the following options:
** Loss and Theft cover: This covers you if your cellphone is lost or stolen.
** Accidental Damage cover: This covers you if your cellphone is damaged in an accident.
** Loss and Theft + Accidental Damage cover: This covers you for both loss or theft and accidental damage.
5. Pay the premium. You can pay the premium using a credit card, debit card, or bank transfer.

Once you have submitted your application, you will receive an email confirmation. Your policy will be activated once the premium has been paid.

Here are some additional tips for applying for Truworths Cellphone Insurance online:
** Make sure that you have all of the required information before you start your application.
** Read the terms and conditions carefully before you pay the premium.
** Keep a copy of your policy for your records.

3 Comments
Add a Comment
  1. Monique

    Good Day

    Id like to know how to claim for my cellphone insurance please.

  2. N.S Ngwane

    I’ve been trying to call this no 0861375225 for my cellphone insurance that has lapsed because you did not debit it on May and June. so I would like to reinstate it.

    1. David Shabalal

      Please send me the email address i want to send my cell phone claim.

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