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Aramex South Africa Customer Support Number

Name of the Company : Aramex South Africa
Industry : Logistics And Transportation Solutions
Service/Products : Domestic & International Services
Website : https://aramex.co.za/

Aramex Customer Support Number

If you need any further assistance, please Contact us or email us at jnbinfo AT aramex.com.

Related : FedEx Express South Africa Customer Service Phone Numbers : www.southafricain.com/8707.html

Email Address : jnbinfo AT aramex.com.

Customer Contact Address

BranchAddressTelFax
bloemfonteinCnr Alpha and Kraal Streets, Old East End, Bloemfontein051 411 4999051 447 3986
cape town3 Platinum Crescent, Milnerton, Cape Town021 526 8600021 551 8259
cape town logistics centreUnit 2, Western Province Park, 17 Agric Street, Goodwood, Cape Town087 353 0252086 203 2693
durban28 Island Circle, River Horse Valley Business Park, Effingham, Durban031 581 5800031 569 6206
east london10B Electron Road, Woodbrook, East London043 736 1083086 219 8050
george2 Glaze Street, George044 874 0660044 874 0650
johannesburg
(domestic & international)
1 Quark Crescent, Linbro Business Park, Sandton, Johannesburg011 457 3000086 237 8915
johannesburg logistics centre
(warehousing & freight)
c/o Avalon & Glastonbury Roads, Longmeadow Business Park, Westlake View011 974 1717011 974 2240
kimberley5 Hornby Road, Turner Road Area, Kimberley053 841 0382053 841 0369
nelspruitUnit No 2, 9 Stinkhout Crescent, Nelspruit013 752 3993013 752 5929
pietermaritzburg48 Victoria Road, Pietermaritzburg033 342 6756033 345 6458
polokwane26 Platinum Street, Ladine, Polokwane015 297 7798015 297 7880
port elizabethUnit 1, Aero Industrial Park, Boeing Road, Port Elizabeth041 581 4612041 581 0448
pretoria212 Propshaft Street, Samcor Park, Silverton, Pretoria012 742 0300012 742 0332
richards bayUnit 1, 73 Dollar Drive, Richards Bay087 350 0657086 542 9241
rustenburgUnit 1, Memorial Park, Ruby Sands Road, Rustenburg014 596 7775014 596 7707
stellenbosch4 Bell Street, Stellenbosch021 887 8160021 887 2591
vaal triangle9 Rabie Street, CE 6, Vanderbijlpark016 933 4297016 931 3550

FAQ

Do you supply packaging?
We supply a specialised plastic flyer bag for all your courier related items, as well as a cardboard envelope for your international documents. These elements are supplied free of charge. We also supply generic and customised packaging solutions to suit your specific needs.

When is a delivery or collection classified as “After-Hours”?
A delivery or collection is classified as being after-hours if it is affected between 17h30 and 07h30 on working days or over weekends between 13h00 on Saturday and 07h30 on Monday morning. Deliveries on a Public Holiday are also regarded as an after-hours service.
An after-hours delivery will attract an After-Hours Surcharge.

Will Aramex South Africa deliver on weekends?
We operate 24-hours across the country and can deliver your parcels whenever you require. Weekend and Public Holiday services can be arranged with your nearest Aramex South Africa station, at an additional cost. We also offer special trip services to remote and regional areas.

Does Aramex South Africa deliver shipments internationally?
Yes. We have in excess of 330 Aramex stations worldwide and can arrange collections and deliveries across the globe.

Can Aramex South Africa transport live animals?
No, we do not have the specialised resources or infrastructure to do so.

Can I receive invoices more frequently than once per month?
Yes, weekly invoices are available should you prefer. In addition, we are able to provide you with official statements and invoices via our website (through a secure login).

Can Aramex South Africa deliver to a P.O. Box address?
No. We need to deliver to a physical address and, for security reasons, a signature of acceptance is required for every delivery.

Will Aramex South Africa collect from another company and charge it to my account?
Yes. However, the account holder themselves must place the collection with Aramex South Africa so as to ensure your account is not used by unauthorised individuals.

How will I recognise an Aramex South Africa courier?
Our couriers are always in full uniform and carry an Aramex South Africa ID tag bearing their photograph.

7 Comments
Add a Comment
  1. Lesley-Ann Hoets

    I posted a comment and where is it??

  2. Lesley-Ann Hoets

    Impossible to speak to a human being about where my parcel could have got to.
    Two weeks and it’s not arrived in Tzaneen yet, from Sedgefield.
    Someone has stolen it . Unfortunately, I lost the weigh bill, because usually people get their stuff. I haven’t had a problem before. Now I just want to find out what has happened, and no reply on the phone , I’m very frustrated and disappointed.

  3. I think thisis the worst service provider ever, its 3 day and i cant find a track record no where,

  4. I am WARNING everyone who reads this message to never ever use Postnet or Amerex ever unless you want the worst service and to deal with the rudest staff members in the Kimberley branch. I an not sure if they are just incompetent or really don’t care about customer service.

    I am so tired of hearing that human error and while sorting we ‘KICKED’ your parcel to the wrong dispatch door.

    So please people I am begging you please DO NOT USE Postnet or Amerex Kimberley.

  5. nonhlanhla dladla

    I think scammers has access to your tracking codes documents because two of my cousins were scammed but funny enough they were send tracking codes which appeared “not found” until today the scammers were never found.My concern is,where do they buy those papers?
    They look legit that u can see they have this tracking code….

  6. Jakes Jacobs 15 Ceylon

    is it in any way possible to better communicate with the receiver of the package and not just hoot and drive away?

    BAD COMMUNICATION

  7. Attention:
    The Managing Director
    Service Director
    Customer service Director
    and anyone else who is concerned about your customer satisfactio

    Your communication service is absolutely horrendously disgusting as
    I have attempted 10 times to contact someone and spent an hour + wasting my time
    I have/had an extremely urgent problem but get your damn leave a message reply and/or just get cut off

    Suggest the ALL the above conduct a small survey test to see for yourselves

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