Name of the Company : Aramex South Africa
Industry : Logistics And Transportation Solutions
Service/Products : Domestic & International Services
Website : https://aramex.co.za/
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Aramex Customer Support
If you need any further assistance, please Contact Aramex Customer Support
or email at jnbinfo AT aramex.com.
Related / Similar Contact : FedEx Express South Africa Customer Service
Aramex Customer Contact Address
Aramex Customer Contact Addresses are given in the below table
|bloemfontein||Cnr Alpha and Kraal Streets, Old East End, Bloemfontein||051 411 4999||051 447 3986|
|cape town||3 Platinum Crescent, Milnerton, Cape Town||021 526 8600||021 551 8259|
|cape town logistics centre||Unit 2, Western Province Park, 17 Agric Street, Goodwood, Cape Town||087 353 0252||086 203 2693|
|durban||28 Island Circle, River Horse Valley Business Park, Effingham, Durban||031 581 5800||031 569 6206|
|east london||10B Electron Road, Woodbrook, East London||043 736 1083||086 219 8050|
|george||2 Glaze Street, George||044 874 0660||044 874 0650|
(domestic & international)
|1 Quark Crescent, Linbro Business Park, Sandton, Johannesburg||011 457 3000||086 237 8915|
|johannesburg logistics centre
(warehousing & freight)
|c/o Avalon & Glastonbury Roads, Longmeadow Business Park, Westlake View||011 974 1717||011 974 2240|
|kimberley||5 Hornby Road, Turner Road Area, Kimberley||053 841 0382||053 841 0369|
|nelspruit||Unit No 2, 9 Stinkhout Crescent, Nelspruit||013 752 3993||013 752 5929|
|pietermaritzburg||48 Victoria Road, Pietermaritzburg||033 342 6756||033 345 6458|
|polokwane||26 Platinum Street, Ladine, Polokwane||015 297 7798||015 297 7880|
|port elizabeth||Unit 1, Aero Industrial Park, Boeing Road, Port Elizabeth||041 581 4612||041 581 0448|
|pretoria||212 Propshaft Street, Samcor Park, Silverton, Pretoria||012 742 0300||012 742 0332|
|richards bay||Unit 1, 73 Dollar Drive, Richards Bay||087 350 0657||086 542 9241|
|rustenburg||Unit 1, Memorial Park, Ruby Sands Road, Rustenburg||014 596 7775||014 596 7707|
|stellenbosch||4 Bell Street, Stellenbosch||021 887 8160||021 887 2591|
|vaal triangle||9 Rabie Street, CE 6, Vanderbijlpark||016 933 4297||016 931 3550|
FAQ On Aramex
Frequently Asked Questions (FAQ) On Aramex
Do you supply packaging?
We supply a specialised plastic flyer bag for all your courier related items, as well as a cardboard envelope for your international documents. These elements are supplied free of charge. We also supply generic and customised packaging solutions to suit your specific needs.
When is a delivery or collection classified as “After-Hours”?
A delivery or collection is classified as being after-hours if it is affected between 17h30 and 07h30 on working days or over weekends between 13h00 on Saturday and 07h30 on Monday morning. Deliveries on a Public Holiday are also regarded as an after-hours service.
An after-hours delivery will attract an After-Hours Surcharge.
Will Aramex South Africa deliver on weekends?
We operate 24-hours across the country and can deliver your parcels whenever you require. Weekend and Public Holiday services can be arranged with your nearest Aramex South Africa station, at an additional cost. We also offer special trip services to remote and regional areas.
Does Aramex South Africa deliver shipments internationally?
Yes. We have in excess of 330 Aramex stations worldwide and can arrange collections and deliveries across the globe.
Can Aramex South Africa transport live animals?
No, we do not have the specialised resources or infrastructure to do so.
Can I receive invoices more frequently than once per month?
Yes, weekly invoices are available should you prefer. In addition, we are able to provide you with official statements and invoices via our website (through a secure login).
Can Aramex South Africa deliver to a P.O. Box address?
No. We need to deliver to a physical address and, for security reasons, a signature of acceptance is required for every delivery.
Will Aramex South Africa collect from another company and charge it to my account?
Yes. However, the account holder themselves must place the collection with Aramex South Africa so as to ensure your account is not used by unauthorised individuals.
How will I recognise an Aramex South Africa courier?
Our couriers are always in full uniform and carry an Aramex South Africa ID tag bearing their photograph.
Some Important Information From Comments
1. This is the most pathetic unprofessional courier service ever. Somerset west PostNet is just as pathetic at delivering the service. Like good courier companies I get an email (or) message etc to track and when and who it was delivered to. Not with this company. I paid 566 for same day urgent delivery with the most pathetic service ever. Only later after all my attempts to I get a copy of the delivery slip. Why must I beg and follow up? Absolutely disgraceful
2. Worst courier service company! Durban branch Call center consultants are liars and rude. My husband has been waiting for his order since last week. Yesterday, we called them several times and they would say “the driver is almost there”. Each time we called till this minute still parcel has not been delivered.
3. Bad service. Don’t courier through POSTNET because they handover to ARAMEX. I tried getting my parcel back after failed delivery and Postnet said they can not do anything about it. They lie that they tried to call the receiver and delivery was attempted. They just pass through and keep the stuff at their warehouses and mix them all up in there. They do not answer calls at all. I have requested that the package be returned since receiver already left and is no longer available at the address. How are they still in business and not sued for fraud and bad services?
4. I am not happy with the service because I got a package when I called to found out where is it. My calls were never picked up and they call me days later to tell me that my package was stolen and they can’t do nothing about it . I spent a lot of money on that shipment for it to be stolen and they call me days later. I need a better Explanation and services in a way forward. I need that package or something I never knew that Aramex starting stealing packages
Most of the commenters commented that, Aramex courier service is Worst.