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Bank of Athens Customer Care Number : bankofathens.co.za

Name of the Organization : Bank of Athens
Facility : Customer Care Number
Location : Sandton
Industry : Bank
Service/Products : Banking Services
Website : https://www.grobank.co.za/

Bank of Athens Customer Care Number Number

At The South African Bank of Athens we believe that the customer is our first and and foremost priority. Range of customer care channels and options based on the market offering.

Related :  Standard Bank Customer Care Number & Address : www.southafricain.com/10576.html

Alliance banking customers are each provided with a comprehensive range of customer care channels and options based on the market offering. These are available on the offering of these websites listed under Alliance Banking > Current Partners.

SABA Contact Details

Customer Care Number : 0861 102 205
Customer Care Email Address : customercare AT bankofathens.co.za
International Calls / Switchboard : +27 (0) 11 634 4300

General Enquiries :
Building No.3,
Inanda Greens Business Park
54 Wierda Road West
Wierda Valley
Sandton – 2196

Postal Address :
P.O. Box 784921
Sandton – 2146
Switchboard: Tel: +27 (0) 11 634 4300
Email: info AT bankofathens.co.za
Swift Code: BATHZAJJ

Internet Banking Enquiries :
Email Address : internetbanksupport AT bankofathens.co.za

Mobile Money Queries :
Contact Number : +27 (0) 11 780 8282
Email Address mobilemoney AT bankofathens.co.za

Treasury :
Building No.3,
Inanda Greens Business Park
54 Wierda Road West
Wierda Valley
Sandton – 2196
Tel: +27 (0) 11 634 4349

Foreign Exchange :
Building No.3,
Inanda Greens Business Park
54 Wierda Road West
Wierda Valley
Sandton – 2196
Tel: +27 (0) 11 634 4367

SABA Network Contact Address

Head Office

Building No.3,
Inanda Greens Business Park
54 Wierda Road West,
Wierda Valley
Sandton – 2196

Gauteng Business Suites

Bedfordview :
Bedford Square,
Entrance No. 7,
Shop 14, Cnr. Van der Linde & Smith Roads,
Bedfordview, JHB. 2008

Sandton :
Building No.3,
Inanda Greens Business Park,
54 Wierda Road West,
Wierda Valley, Sandton.
2196

P.O. Box 784921
Sandton
2146
Tel : (+27 11) 634 4330

Roodepoort :
Building No. 4,
Quadrum Office Park
50 Constantia Boulevard,
Constantia Kloof Ext 28, Roodepoort,
1709

P.O. Box 2594
Cresta
2118
Tel: (+27 11) 475 6871

Pretoria :
Shop 860,
Menlyn Maine Central Square,
Cnr. Corobay & Aramist Streets,
Pretoria.
0110

P O Box 193
Menlyn
0063
Tel: (+27 12) 346 2203

Coastal Business Suites

Cape Town :
Suite 102, Section 6
1st Floor, Icon Building, Cnr Hans Strydom and Lower Long Streets, Foreshore.
8001

P O Box 1757,
Cape Town,
8000
Tel: (+27 21) 425 1365

Port Elizabeth :
Water Front Business Park, Building 4,
Pommern Street, Humerail
Port Elizabeth
6001

P O Box 13488
Humewood
6013
Tel: (+27 41) 363 1318

Durban :
86 Armstrong Avenue
La Lucia
Durban
4019

P O Box 477
La Lucia
4159
Tel: (+27 31) 562 7700/01/02/03

Complaints Management

** If you have a complaint, we would encourage you to contact your relationship manager directly for assistance.
** In addition to your relationship manager, each of our business suites has a Customer Support Manager / Supervisor who can also provide assistance in resolving any complaints.
** Should your relationship manager or business suite not be able to resolve your complaint, please contact our Customer Care Centre at our Head Office on (011) 634-4300

Our complaints management process :
** We will immediately acknowledge and log your complaint in our complaints processing system. You will be provided with a reference number.
** We will provide you with feedback on the status of your complaint(s) within 24 hours from logging and daily thereafter until satisfactorily resolved.
** We will investigate your complaint thoroughly.
** We will treat your complaint in a confidential manner.
** We will provide you with written feedback once we have investigated the matter fully.

Ombudsman Banking Services

** If we are unable to resolve a complaint in a satisfactory manner, customers have the option to approach the Ombudsman for Banking Services for further assistance.
** Should you wish to make use of this service, we will gladly assist you by providing all relevant details of the complaint to you.

Contact Details :
The Ombudsman for Banking Services
Physical Location :
34 & 36 Fricker Road,
Ground Floor,
34 Fricker Road,
Illovo, Johannesburg, 2196

Postal Address :
P.O. Box 87056,
Houghton. 2041.
Telephone Number: +27 11 712 1800
Share call: +27 860 800 900
Fax Number: +27 11 483 3212
E-mail: info AT obssa.co.za

FAIS Service

Financial Advice and Intermediary Services (FAIS) Ombudsman (in respect of investment and deposit related matters)
Physical Location :
Sussex Office Park
Ground Floor,
Block B, 473 Lynnwood Road,
Pretoria, 0081

Postal Address:
P.O. Box 74571
Lynwood Ridge
0040
Telephone Number: +27 12 470 9080/+27 12 762 5000
Share call: +27 860 324 766
Fax Number: +27 12 348 3447
E-mail: info AT faisombud.co.za

Credit Information Ombudsman

Postnet Suite #444
Private Bag 1
Jukskei Park
2153
Telephone Number: +27 861 662837 or +27 860 800 900
Fax Number: +27 86 678 9147
E-mail Address: ombud AT creditombud.org.za

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