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UIF Covid 19 TERS Online Application : uifecc.labour.gov.za

Organization : South African Department of Labour (www.labour.gov.za)
Facility Name : UIF Covid 19 TERS Online Application
Applicable For : All Employers
Website : https://uifecc.labour.gov.za/covid19/covid19

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How To Apply For UIFECC Covid 19 TERS?

The Minister of Employment and Labour has announced measures that the Department will put in place to contain the spread the Corona Virus (COVID-19) and its impact on UIF contributors. The Unemployment Insurance Fund will compensate affected workers through its existing Illiness and Reduced Work Time benefits.

Related / Similar Service :
UIF Covid19 Reference Number & Payment Status

UIF WABU Online Registration

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Just follow the below steps to apply for UIF Covid 19 TERS.

Steps :
Step 1 : Visit the official website of South African Department of Labour through provided above.
Step 2 : Next, Click on the “Register” button in the home page.

Step 3 : Fill the registration form with the required details.
Step 4 : Finally click on “Proceed” button to complete the registration.

Documents Required

** Letter of Authority, on an official company letterhead granting permission to an individual specified to lodge a claim on behalf of the company
** MOA (completion of the agreement between UIF, Bargaining Council and Employer)

** Prescribed template that will require critical information from the employer
** Evidence/payroll as proof of last three months employee(s) salary(ies)

** Confirmation of bank account details in the form of certified latest bank statement.
All documents submitted will be subject to verification.

NB :
If the spreadsheet is complete; valid and accurate, it will dumped into an automated calculator to produce the benefit amount due to the beneficiaries and the total amount to be transferred to the employer or bargaining council or whichever method agreed.


The Unemployment Insurance Commissioner, after consultation with Unemployment Insurance Executive, has also developed a Corona Virus Temporary Employer-Employee Relief Scheme (COVID19TERS) to contribute to the containment of the Corona Virus and its impact.

COVID-19 Process

** Any UIF contributing business facing distress, on lockdown and unable to pay salaries due to lockdown can apply.
** Companies are encouraged to apply on behalf of their employees using the e-mail address (COVID19ters [AT] labour.gov.za)

** Automatic reply with all the required documents and step by step on the process to follow.
** Completed applications and documents must be submitted to Covid19UIF [AT] labour.gov.za
** Hotline number: (012) 337 1997

How To Login?

** Only one user is allowed to access the system per username. If second user will try to access the system while first one is browsing an error message – USER ALREADY LOGGED IN is displayed.

** If you typed incorrect password or username, then you have 2 mins to login with correct username and password. If you failed, the account is locked for 60 mins and you will see the error – USER ALREADY LOGGED IN

** Always sign out to destroy your browsing session.

** If you are getting USER ALREADY LOGGED IN error and you are the only person trying to log in, then wait for 60 mins to automatically clear the session. You will be allowed to login after 60 mins.

** Do not interfere with the URL. This will invalidate your user session and lock you.
** If you cannot access the account for over 60 mins then only contact UIF call centre or any uif officials.

Important Instructions

1. Use the Excel Template from UIF. Do not copy and make a new file.
2. Do not change the structure of the Excel file.
3. Leave the PAYE Number blank, if not applicable. Do not delete the column.

4. Prefix the name of all your document with the UIFreferencenumber.(Example – MOA A should be renamed as – 00000034_06APR2020_MOA_A_1.pdf)

5. Fields marked with * in the spreadsheet are mandatory.
6. All date format should be DD-MMM-YYYY (06-Apr-2020).

7. Id Number should not exceed 13 characters and should be without spaces. Adding spaces will discard the record. The Passport Number can be filled in the ID No column without spaces.

8. Do not add spaces in any field between values.
9. The values of remuneration should not be comma separated. Example – 26000.90 and not 26,000.92

10. The UI Reference number is the 8 digit number in the format(1234567/8) and not the U-number. The uif reference number in side the File should always have ‘/’’. The uir reference number without ‘/’ is not recognized.

11. No spaces should be anywhere in or between values. Trim all the values in the file. Files with spaces are discarded and not processed.


Frequently Asked Questions (FAQs) On UIFECC Covid 19 TERS

1. Who has to apply for the Covid19 Relief Benefit?
Employers who are unable to pay salaries of their employees during the 21 days lock down period can apply for the Relief Benefit.

2. Do people who work for commission and freelancers qualify for Covid19 TERS Benefit?
No, freelancers and commission workers do not qualify, as they are not covered under the Unemployment Insurance Amendment Act.

3. How long does it take to process the application?
Turnaround time to process the application is 10 days with complete documents (MOA, verification, etc.)

4. If I benefit from COVID19TERS, will my credits be affected if I claim other benefits in the future?
NO, the COVID19TERS will not affect any credits because it’s a special benefit.

5. As a domestic worker, can my employer apply for the Covid19TERs Benefit?
Yes, your employer can apply for the Covid 19 TERS Benefit provided they have been contributing to the UIF.

Add a Comment
  1. Petro Swartz

    My company has applied in April (17th) 2020 for UIF TERS assistance and have not seen a cent form TERS to pay the workers. Applications for June 2020 is now done, yet my first application have not yet paid out.

  2. Harold

    I have applied for the UIF in April and on my status it says No employees, I then consulted 0800030007 and they told me to enter the employees and I did and it just says Application not processed yet. I am not sure now whether everything is fine so that I can claim for May since for may it is saying No employees. I have a small company with 7 employees.

  3. Ob

    Some people i work with received their money but me nd the others didnt.this is worrying totally fishy.what to do.

  4. Nombuso Bridgette Bhengu

    Good morning I just want to check if my agency didn’t claim on my behalf because i didn’t receive anything from them agency name is Console Care

  5. Daniel

    I read just want to know how do I register myself as a Labour Practioner. I am the owner of a big group on FB. I help them but its not enough. I need to start getting this employees on UFILNG. And no one will help me.

    Please come back to you

  6. Mlungiisi

    I m an SMME looking to apply for the relief but I do not have UIF REFERENCE NO ALTHOUGH I have a LETTER OF GOOD STANDNING
    My company name is V & A Air conditioning
    my certificate no is :2019014664

  7. Zee

    I made an error on the company application, the error is that I listed the monthly salary as the amount paid during lockdown which is incorrect, this should be zero, due to this our application was denied I have emailed and just no response and tried calling for days , line is just busy. Please help

  8. Anonymous

    All the application that I submit on behave of my clients whose bookkeeping I am managing have been again and again been ignored due the LABOUR dept change to a new format every time to prolong the payment.
    But OTHERS have been paid thousands of R already????

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