1. Home
  2. »
  3. Facilities
  4. »
  5. online.natis.gov.za Cancel Learner/ Driving L...
All posts from

online.natis.gov.za Cancel Learner/ Driving Licence Test Booking : National Traffic Information System

Organisation : National Traffic Information System
Facility Name : Cancel Learner/ Driving Licence Test Booking
Applicable For : Citizen of South Africa
Website : https://online.natis.gov.za/#/cancelBooking

Sponsored Links:
Want to comment on this post?
Go to bottom of this page.

NaTIS Cancel Booking

Cancel a Learner Licence Test or Driving Licence Test booking online.

Related / Similar Facility : NATIS Driving Licence Card Renewal Booking

Sponsored Links:

How To Cancel Booking?

** If you wish to cancel a Learner Licence Test or Driving Licence Test booking then you must visit the DLTC where the booking was for, to cancel the booking
** If you made a booking for a Driving Licence Card Renewal or Application for a PrDP then you must send an email to onlinesupport@rtmc.co.za in order for the cancellation to be done
** Please note: In the subject line of your email please follow this example: Cancel Booking for ID12345678″
** Also note all supporting documents to be in PDF format.

Online Services FAQs

What is this online service about?
This service is to provide convenience to the public to:
** Register Profile online and capture their contact details to receive electronic communication from NaTIS. By registering a profile online vehicle owners will be able to obtain their motor vehicle renewal notice (MVL2) two months prior to the expiry date of the vehicle license before going to nearest NaTIS service centre (Post Office or Registering Authority) to renew their license.
** Make Bookings to apply for Learner Licence, Driving License and/or Professional Driving Permits, without having to visit Traffic Departments not having the guarantee of being assisted after standing in long queues.
** Report Motor Vehicle Crashes that just occurred, by using the smart devices without having to queue on the call to report the incidents to South Africa Police Services, Insurances or Emergency Rescuers.

Who is this service for?
This service is for any member of the South African public with a valid South African identity document, foreign identity document, Traffic Register Number (TRN) or Business Register Number (BRN) who would like to register their profile online and obtain their vehicle renewal notices, make an online booking or report motor vehicle crash.

When registering my profile, the application indicates I do not exist?
Your identity is validated against NaTIS, if you receive an error that you do not exist, it is either that your identification details supplied does not exist on NaTIS or; that it was incorrectly captured. For example, on the NaTIS you are registered as AB Surname and you only entered A Surname. If you’re a company your business name must be entered as it appears on your Business Registration Number Certificate (BRNC).

When registering my company profile, the application indicates my proxy does not exist?
Your proxy identity is validated against NaTIS, if you receive an error that your proxy does not exist, it is either that your identification details supplied does not exists on NaTIS or that the proxy details entered does not match the records on NaTIS. Please go to your nearest Registering Authority to correct or update your company’s proxy particulars with all the supporting documentation required.

My driver or learner license number is not working when attempting to register my profile?
Please ensure that you entered the correct license number as it appears on your driver’s license card or the control number as it appears on your learner’s license.

I want to register my profile but I have no email or cellular phone number?
To be able to register your profile online to receive the service(s) offered, it is compulsory to enter either a valid email address, cellular phone number or both. You will have to also select your preferred method of contact and accept to receive electronic communications from NaTIS before continuing.

Upon registering your company profile, what email is required?
The email address recorded will be the email address that your company receives communication from NaTIS. This will not update your proxy’s contact details on NaTIS.


Call : 0861 400 800
Email : onlinesupport@rtmc.co.za

Add a Comment
  1. Chane

    I am struggling to book online. It won’t allow me to finish the last step. Pls help

  2. Nobert

    Hie iam trying to do online for my pdp but it can’t open on the testing station please help

  3. Nyamane Piet

    Hey please help me I want to book for pdp I book for drives license. Please haw can I cancel for that I need help please

  4. Yvette

    How do you confirm your booking date?

    1. Anonymous

      Please help I. Trying to cancel booking for the 1st to rebook again the please I am currently booked at is very far

  5. Anonymous

    Im struggling to change my slot i need help to change it plz help i hv got 06/30 but my prdp exprd on the 10th im gonr lose my job

  6. Zelna

    I’m unable to cancel a booking in order to reschedule another date. This is FRUSTRATING. I phoned (043) 705 9326 AND (043) 705 9335 only to be told they cannot assist and actually refusing to assist me.

  7. Pheeha Malefa Donald

    Hi Team,

    I’m unable to cancel my booking as the open slots were from a distance away from where I reside. Please provide me with the options for cancellation. I have already sent an email to the online support.

  8. Nthabiseng

    Truly so this online is not working .. a special for driving school people ..how can i book for for same one online is asking for so many things.the old online is better than this on or maybe everything should be taken back to traffic so that we can go and book @ traffic

  9. Tanya

    Cant book my learners try to book say id invalid this is very frustrating how we make bookings

  10. Bonginkosi

    I would like to cancel my learners booking and to restart it again

  11. avuyilr

    I’m struggling this side & my licence is expired 😭

  12. Gift

    The testing station was closed on my day of testing. Do I get any refund for the booking fee and how to go about it.

  13. Nonkululeko

    Struggling to book mynlearners licence please help

  14. Sibabalwe

    Good day

    I would like to book learners licence test what must I do

  15. lshmael

    how to cancel learners

  16. NS

    I Copied the lic number and ID number from lic card and its incorrect???????

  17. Anonymous


  18. Henry Malan Jansen van Vuuren

    Hallo, Can you confirm my booking for renewal of my drivers licence card, for 24 February 2022, at 8H20

  19. Phathutshedzo

    This online booking its killing us the always no slot

  20. Tshepo

    I’m trying to book for a pdp but it keeps on tell me that my name and surname does not match with my ID number

    1. kat

      hi ,did you manage to resolve it? i have a similar problem



  22. Matobile

    Where must i book this is not working online do something swiftly please update this system right away.

  23. Daniel

    I have been struggling to book for my pdp my license is also expired but nothing, this system is just as bad as everything in our country
    I don’t know what to do anymore

  24. William

    My learners license has expired but the following error message keeps popping up when trying to book a slot to write:

    Message: A learner’s licence of the applied for code is already authorised.
    Rule: Person may not obtain another licence of the same code.

    How do I solve this

  25. Anonymous

    I’m struggling with this format of booking for Pdp

  26. Lizzy

    I struggle to find pls help

  27. Morapedi

    I struggle to book for drivers license, please assist me in booking for drivers licence.

  28. heeralall sewnath

    i want to book for my drives licence. ho do i do this

  29. Lindelani Masango 0788831004

    Hi there I have renewed my driver’s licence and the Pdp but now I haven’t received an alert that tells me it’s ready I can go and collect since last month please help my cell number its 0617737080



  30. Harold

    i am unable to register online for a booking to renew my drivers licence despite many tries. I am concerned that i might not be able to sort it out before the expiry date.

    1. Baby

      I’m facing the same problem.

  31. Bongiwe

    Hi how can I book I’m struggling please help

    1. Anonymous


  32. Monicca chauke

    I am struggling to book for learners test ,please help me

  33. Michael

    I need to apply for PDP

  34. Colbert

    This online booking its a problem bcs i am trying to book professional driving permit and it’s not working. Plz help me to book it

  35. Ditiro mogale

    Am struggling to book learner’s so what can I do?

  36. Shuping Petrus Rammusi

    Since last year 2020 october i have been trying to book online for my drivers licence i cant get through. I m struggling yo get a form to complete it.

  37. Lindiwe

    This online method its not bad at all but the learners slots are very scarce.. the RTMC must also put in place a an option to cancel the duplicate bookings cause we cant even reach the call Centre as their lines had issues ever since …

  38. Sbu M

    I am currently at the DLTC where the booking was for, trying to cancel a duplicate date. The DLTC is unable to cancel the booking for me. I have to wait to the date to lapse and reapply again. There is a disconnect between what we are told is process and what we are seeing on the ground.

    1. TEBOHO


  39. Sololmon

    This thing online is not working at all please can you bring the old method I want to write for learners,i log it but is busy on the same thing and my data are gone without getting helo

  40. Clever

    This booking online doesn’t work

  41. Gedeon Luthuli

    I can’t apply for booking pdp what am I supposed to do??

  42. phuthi

    this online thing is useless i dont see the reason why it setup in the first place aint it suppose to make your life easy i mean time wise and money wise instead you are wasting money many questions you dont understand

  43. Zomakahle

    I struggle to booking for the license driving test, so what can I do? Please help me

    1. Vision4

      Check every Tuesday

Leave a Reply

How to add comment : 1) Type your comment below. 2) Type your name. 3) Post comment.

South Africa Jobs, Scholarship, Contest, Admit Card, Exam © 2021

Contact Us   Privacy Policy   SiteMap