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Organisation : National Traffic Information System
Facility Name : NATIS Online Driving Licence Card Renewal Booking sysyem
Applicable For : South African Citizens
Website :

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How To Renew NaTIS Driving Licence Card Booking online?

Make Bookings to apply for Learner Licence, Driving License and/or Professional Driving Permits, without having to visit Traffic Departments not having the guarantee of being assisted after standing in long queues.

Related / Similar Facility :
NATIS Online Booking Service

NATIS PrDP Renewal Online Booking

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Just follow the simple steps mentioned below to renew NaTIS Online Driving Licence Card Booking

Step-1 : Go to the link
Step-2 : Scroll down and Click on the link “Book now for Driving Licence Card Renewal”

Step-3 : Select Identification Type
Step-4 : Enter Identification Number, Surname and Initials and
Step-5 : Submit the “Next” button.

Slots opened to be made available over a 12 hour period. Please note that the management of slots opened by DLTC’s are now system driven.

In order to ensure fair access and opportunity to all, slots that are opened will be made available from 08h00 in the morning until 20h00 in the evening. DLTC’s have been instructed to adhere to the ‘days’ they indicate that slots will be opened, and the system will ensure that these slots are released in batches and at random times.

Important Notice:
** Gauteng Province wants to ensure that all DLTC’s are Covid-19 compliant to ensure safety of applicants. The sites inspection of DLTC’s are almost done. Kindly note the following before visiting your preferred DLTC.

** All applicants who paid for a Learner’s Licence test, which would have taken place during the lockdown period can apply in person at the DLTC where the application was made for a rescheduling of the Learner’s test

** All applicants who paid for a Driving Licence test, which would have taken place during the lockdown period can apply in person at the DLTC where the application was made for a rescheduling of the driving licence test

FAQ On NaTIS Pre-Booking Online

Frequently Asked Questions FAQ On NaTIS Pre-Booking Online

1. Where can I book?
You can book at any of the registered DTLC sites in Gauteng by making use of the web application.

2. How many times can I make a pre-booking?
You can only make a pre-booking once for the same licence test. You are not allowed to make the same test application at different testing stations.

3. How do I pay for the pre-booking?
You must pay for your booking at the testing station at which the pre-booking was made. Online payment will be offered in the near future.

4. What about the eye test?
You can do the eye test on the day of the payment at the DLTC or; go to a recognised eye specialist where a certificate will be issued that will be acceptable at the testing station.

5. How long do I have to pay?
The payment must be made within 3 days from making the pre-booking. This is to prevent the slot from being forfeited and allocated to another applicant. It is only a reservation of your booking until it is paid within the prescribed period to make the booking confirmed.

Please note that fees are not displayed on this site as the different sites have fees applicable to their province. Please contact the DLTC to enquire about fees.


A telephone number is available on the website as well as an email address that can be used to report any difficulties or problems experienced. For any problems or enquiries please contact our call centre via email – or contact us on 0861 400 800 to assist.

Keywords :
enatis online, natis online learners booking

Some Important Information From Comments

1. I have been up and down to renew my drivers license and I couldn’t even get a slots online. So, I went to office told to book online and I showed them the SMS and all that I can’t get a slots I even drove as far as from Gauteng at Eastrand to Pretoria Hammanskraal for my renewal and system is offline. Still I am trying for a slots but 0 available up to so far as I wait for a slots Tsakane yesterday, it was so empty but they told me they can assist me as I didn’t book online as they proceed with their Tick-Tok springs was told they won’t even if I can wait they can’t.

2. My license is expired on December 2021 and before it expires, I made online booking for a PDP when I went back for my finger prints I was told they didn’t come because, I punched wrong reference. When I pay at the ATM, I had to pay again. Now I can’t find my results because NATIS have a problem in their system and I have to rebook online again and when I try to book online again I don’t get a slot.

3. I need to renew my license card and I have tried doing so on NATIS but I cannot remember my password when logging in. I clicked on forgot password and typed my email and was informed that I will get an email on what to do next. I have been doing this for a few days now and nothing. No email has come through. Please can someone assist me with getting back my password so, I can book my online licence card renewal.

4. Useless system, shows that I am not known to the system when trying to register. Worst of all trying to phone the customer care number for assistance. Waited patiently for 34 minutes and then reached caller number 2, then the caller time increased with another 10 minutes. Thanks for wasting 44 minutes of my life.

Error / Problem:
1. NATIS app is useless, its not giving an option to make a booking.
2. I have received a link to confirm my appointment but the link does not work. How do I confirm my appointment?

Most of the commenters commented that, the NATIS Online Booking System is not working.

General Process On NATIS Driving Licence Card Renewal

To book or renew a NaTIS driving licence card in South Africa, you will need to follow the official procedures and guidelines provided by the relevant authorities.

Here is a general overview of the process:
You can book an appointment for a driving licence card renewal at your local Department of Transport (DoT) or through the NaTIS website, if available. You may need to provide personal information, such as your name, identification number, and contact details.

Prepare the necessary documentation for your renewal application, which may include your current driving licence card, identity document (ID), proof of residence, and any other relevant documents as required by the DoT.

Be prepared to pay the required fee for the renewal of your driving licence card. Fees may vary depending on the type of licence and the duration of the renewal.

Renewal Process:
Attend your scheduled appointment at the DoT or follow the online renewal process as directed. Your application will be processed, and if approved, you will be issued a new NaTIS driving licence card.

Additional Generic Procedure

You can renew your NaTIS Driving Licence Card (DLC) booking online through the NaTIS Online Services website.

Here are the steps on how to do it:
1) Go to the NaTIS Online Services website:
2) Click on the “Login | Register” button.
3) If you already have an account, enter your username and password and click on the “Login” button. If you don’t have an account, click on the “Register” button to create one.
4) Once you are logged in, click on the “Book Now” tab.
5) Select the type of booking you want to make, which in this case is “Driving Licence Card Renewal”.
6) Enter your details in the required fields.
7) Upload a copy of your valid ID document.
8) Review your booking details and click on the “Submit” button.
9) You will receive an email confirmation of your booking.

Here are some of the requirements for renewing your NaTIS Driving Licence Card online:
1) You must have a valid NaTIS Driving Licence Card.
2) Your NaTIS Driving Licence Card must not be expired.
3) You must have a valid South African ID document.
4) You must be able to pay the renewal fee online.

Add a Comment
  1. Gill Neuper

    I commend this Department and thank the helpful, courteous people who attended to me today.
    I booked my appointment for Drivers License Renewal without a hitch. The system worked perfectly and was informative.
    I went for my appointment this morning arriving 30 minutes earlier and left their premises 5 minutes after my appointment time…the whole process took 35 minutes!
    This has been simply the best experience ever. It generates hope that things in S.A. CAN change and in fact HAVE changed in this section. What a pleasure! THANK YOU DRIVERS LICENSING DEPARTMENT AND YOUR OUTSTANDING EMPLOYEES IN KORSTEN GQEBERHA. YOU ARE APPRECIATED AND VALUED.

  2. The Mac

    Does anyone know if the NATIS site will ever come back online? It has been down for weeks. Do they even know it is is down… Totally incompetent!!!!!


    Ooo guys i am kenny m lemapo when we sms 33214 accoding to instruction from DLTC it simply say contact your neaerest dltc what is that and they’ve provided a number to sms so how can we go back to them while they provided an sms no,I when to them 2 times to check my card they said is not ready for collection and said check it on natis online,so natis online does not reflect the date of when my licence card come<from 27 march 2023 till now 12 june 2023 aaa fack mannn my no is 060746XXXX if your working department of traffic talk to me

  4. Eloise Buitendach

    Good day. I cannot get hold of Wadeville Licence Department as I have renewed my Drivers licence card and when I sms 33214, I get the message “Dear Applicant, please contact your center for details regarding your card”.
    I cannot get through to find out what the problem is as no body answers the contact numbers on the website.

    1. Esme

      Hi Eloise,
      Have you managed since? I have the EXACT same problem, very frustrating!

  5. Magezi Roy Hatlane

    Afternoon I have booked a slot but didn’t get a chance to go there due to financial problem can I get a chance to book again

    1. mkateko

      yes brother

  6. luyolo

    I don’t know how to apply for a leanership

  7. Eric Siphiwo Myoli

    it’s first tome to comment about this factor.

  8. Eric Siphiwo Myoli

    it’s a bit hard for people that don’t have smart phones or laptop and computers yo do this booking though in a long run it will simplify the process.How about call centers and link them to customer care numbers of cellphone service providers to help speed up the process.

  9. Anna Bishop

    good morning. how are you. I’m looking for someone. please contact me. please call me of WhatsApp me please

  10. Pretty

    I’m struggling to register and my licence expired tired of this online booking its useless

  11. Richard Maluleka

    I ve made a booking for license renewal and I have not yet received any response from you

  12. Sammy

    What is going on with this online booking since from December until now no responses this is nonsense and waist of time

  13. Neliswa

    I wanna cancel my booking for learners on the 13 of Feb

  14. Anonymous

    I was booked for 03 Nov 2022 to renew my Driver’s License at Kempton Park and guess what: The staff at Kempton Park was on strike from that morning simply because their office had no water… so they couldnt share with others at the same premises!!!!!

    My annual leave day was spent for nothing….,South Africa we live in!!!

  15. Anonymous

    I don’t have credit car, and then what?

  16. Fed Up Citizen

    Isn’t it a shame? Most of the people now complaining are either those that voted ANC in 1994, or their children / grand children. Either way, the warnings were ignored and now everything that was said to happen, is happening and all of us have to suffer due to the goverment’s incompetence. The South African Railways – that used to be the biggest employment provder in the country – has fallen. SAA has fallen. Escom is falling. RWB is showing signs of falling…. The government used to have like 24 ministers and 1 State President. Now the total gevernment exists of well over 200 so-called ministers and whatever else, earning salaries unheard of. And we, the peoeple ask why? A simple calculation will give you the correct answer, if you know how to calculate. Did you know that we are the only country in the world that employs people in our cabinet with criminaly records? When will the the real South Africans ever learn? Look at this situation here. Something as small as a license renewal is now almost unobtainable. Look at the complains of the people. And nowhere have I seen any proper, constructive, executable solutions on any of the complains. Isn’t that a sign that we, the people that pays the salaries of the government officials, should take back what belongs to us? It is evident that the government doesn’t listen to the cries of the people? Look at the cycle. Your license has an expiery date. They know it.They also know that if you don’t renew it, you’ll be fined. If not fined then you’ll have to pay a bribe, but somehow you will have to pay. Be it once or twice or even more more time while trying to register, you’ll pay either way. Instead of using the funds what it is allocated for, it’s been pocketed by someone – hence no money for rendering a service. Meantime, back at the ranch, people losses jobs for various reasons, and being unable to drive is one of them. Wether dring yourself to work, or you being a driver for a company with an invalid drivers license, you loose your job. Yet, you are still trying to do the right thing by paying your way and hope to get that chance / gap / opening to renew your license – which according to some of the above statement, has already taken them years to do so, without success. Now you become poorer, and poorer until you have no money left. So my fellow South Africans – as our President always says – what are you prepared to do about it? If you say we can’t do anything, you only lie to yourself. There is only two ways in this life, ie. right and wrong. If something is “almost” fixed, it’s still not fixed. If something is “partially usable” it is not usable for the original intend, which means it is still not usiable. Life is black and white. There is no grey area inbetween. And if in your life that is the case, then don’t complain because you have allowed it. Plain and simple. Yes or No – no maybe’s inbetween. Did you get any marks for an answer in your exam when writing your drivers lisence test? NO. And the reason is simple. It is not the correct answer. Why should we the be satisfied with “maybe” answers, or “reay” areas, or “almost” replies? Ask yourself the question, when paying for something, is there anything wrong with your money? Is is maybe faded, or torn, or a serial number missing or any flaw with it? No? Then why on this earth would or should we be satisfied with this quality of service? We, the public didn’t ask for it. Why should we suffer because of its failures? We were never consulted in changes, then why should we pay for it and not complain when the system fails us? I don’t know about you, but I have had enough of loadshedding, poor waste removal services (because we only have 3 trucks or we don’t have money for diesel)- I’m fed up with incompetence in total. I can think of numerous ways in assiting the govenment – since they have already messed up everything – to further assisting them in demolishing everything once and for all, and start all over again. That may as well create jobs and who knows, maybe then they’ll get it right.

  17. Rodney

    My PDP has expired on 24 /03 / luck for the past 1 year old and 8month to get an open slot booking.

  18. Anonymous

    What is the essence of the online booking, because even after you book successfully and you get to the center they still tell you that you should join a lousy que. This system is a failure. I booked and got to Xavier junction, one hour before my appointment, I was shocked to be told that the booking means nothing that I should join the que and would be helped when it’s my turn on the que 🙄🙄🙄



  20. Jennifer Fox

    I have paid for my car licence renewal on 8th August with 3 day courier service promised. Still nothing

  21. Godfrey

    Can somebody help me with a number of Meyerton dltc, the one that is on they’re goggle does not go through plzz help

  22. Heidi van Blommestein

    I went to RTMC ECO DLTC on 18 May 2022 to renew my driving licence card. I was told that I WILL be contacted to collect my drivers licence card but have not yet heard from anyone. My reference number is 893900XXXXX. my receipt number is 8939000XXXX. My NaTIS identification number is 0046036XXXX.

  23. Leida Schuman

    There are hardly any test stations open in the Parys and the ones that are, close instantly when there is loadshedding or power failures. This means that it is almost impossible to get a driver’s license renewed. Surely this is not practical ito service delivery? Please develop a way (like all of us!) that work can continue despite loadshedding and open your stations that closed due to Covid. I’m sure that not all your staff passed away?!

  24. P P Turnbull

    I apply to renew my Drivers Licence card on 11 January 2022 at Rayton DLTC.
    I return on 22 March after received message that there is a problem with my card. I had to apply again and again on 24 June 2022.

  25. CW Momberg

    Opened a account and R150 was deducted immedetlly
    Two weeks later still haven’t heard anything
    So another R150 was stolen

  26. Nkululeko Matibe

    I am trying to register to have a profile at your website/online booking so that I can renew my vehicle license but your system does’nt want to register I press sbmitt button for so many times.I managed to book for PDP.If your system does’nt allow me to register which means I will not renew my disc it will endup in court of law.

  27. Herve

    Now to get a booking we have to pay someone to book for you becuase they know a guy inside. what is this country turning into.
    Please let go back to the old ways of doing things. We can’t book a thing.

  28. Annonymous

    I booked for learner’s licence at Themba, when I got there they told me that they’ve reached the number for the day and I was an hour early. What’s the point of booking online if they take walk-ins without honouring the online bookings!!!

  29. Anonymous

    Vereeniging traffic department is bad I was booked for renewal of my driver’s licence but didn’t get any help.The only thing that they do they will tell you that they are offline please Fikile Mbalula do something about this booking online.Fraud at that centre is very high please please help us

  30. Lesiba Ernist Moatshe

    Good evening I have received a link to confirm my appointment but the link does not work how do I confirm my appointment. Ref No 482300002WFP

  31. Leonic le Roux

    Good day. Could you please inform me how to change the address on my car’s license document from a postal box to my new street address? We do not use the postal box anymore.I do not get an answer on any call>

  32. stephen maduna

    Tjo this system is a piece of work shame and you can’t even get anything right. I have registered for a slot did receive receive a massage that i will be allocated a slot 4within some days but its over a month now still waiting eish.

  33. Rose Mokoena

    I have been up and down to renew my drivers license and I couldn’t even get a slots online I tried to go in myself as yesterday at 20:00 was the last day of renewals I was turned away and told to book online and I showed them the sms and all that I can’t get a slots I even drove as far as frm Gauteng at eastrand to Pretoria Hammanskraal fr my renewal and system is off now I still trying for a slots but 0 available up to so far as I wait fr a slots Tsakane yesterday it was so empty but they told me they can assist me as I didn’t book online as they proceed wth their tick-tok springs was told they won’t even if I can wait they can’t.

  34. kenneth Kambule

    I cant go through when I click the link to book for renewal of a drivers license card. Is the any way to book because it seems that the online booking is not working at all. My drivers license expire on the 25th of May 2022

  35. Nathaniel

    I renewed my drivers license at Kliptown Lic Dept and during the looting 2021 the offices were closed- I was advised to leave my details and will be contacted, but contacted me…
    What do I obtain my license without paying for it again?

  36. Manie

    Please book at RTMC sites as well. The ECO RTMC is the new site in Centurion. It is close to the old station, but in ECOPARK. There are over 7000 slots available. The other RTMC sites are the same.

  37. Moses

    My license expired December2021 and before it expires I made online booking for a pdp when I went back for my finger prints I was told they didn’t come because I punched wrong reference when I pay at the ATM I had to pay again now I can’t find my results because natis have a problem in their system and I have to rebook online again and when I try to book online again I don’t get a slot 😭😭😭 please help me even if I don’t get pdp but to renew my driver’s license

  38. Niel

    This system does not work. I did get a appointment at Vanderbijlpark. I traveled from carltonville. Must take a days leave. When I get to Vanderbijlpark the system is off line.
    I think this system must be taken away and bring the old system back

  39. donovan

    I am trying to get a booking to renew my license in midrand and it keep saying no slots available, and days for making a booking is only on mondays, with monday being a holiday how can i get a booking before the 22nd april, there is no answer on the landline numbers ?

  40. A.J Liebenberg

    Why are the system so unreliable in Brakpan because you do have a booking for a specific date and time but when you get there they are offline? Like my booking was for the 6th of April 2022 and they were offline. I had to go back on 7th of April and they were still offline, so I did go back on the 9 the off April 2022 and they were still offline. Today I phoned and they were back online by as I got there they went off agene. Every time I do have to ask for time off at work.

  41. Thamage peter

    It’s now 2months trying to get slot dololo.last week I went to is the story.the slots are with access is with a guy carrying laptop you at him and he book for you individually you will never get slot in waltloo.I refuse to follow that corrupt method. The guy somehow hold the system only him can access the information through municipal official. Rtmc was notified

  42. Anonymous

    This is pure rubbish because nothing was wrong with us going into the department to go renew our licences but you got a bunch of lazy useless people thats running the show implemting systems thats not working and whats going to happen is you will have a lot of us driving around with expired licences.

  43. Vuvuzela

    Yhoo marah why this system is so complicated. After 3 months trying to book for my driver license renewal final yesterday iwent to Edenval license department. The administrator could not help me chasing me away it was not the first time i go the for information running around with this reffence number that does not work at all. As i was passing a Security guard a lady ask me whats the problem i told her, she advice me to check the Slot 10 minutes before 12 and 10 minutes before 17:00 .she told me to keep the time idid at 12 it fails and idid again at 10 minutes before 17 :00 that when i got the slot when i open the was 115 slot available for Edenvale i got mine . So let us check the time vwhen we do slot. Then it will be much easier so i got date for Tuesday 12 Aprl 2022

  44. Helen Matshobeni

    I am quite furious about the traffic department, I booked online successfully and a date was confirmed which was today 7 April 2022. I took time off from work to renew my license after being sent from pillar to post ,I get told that the system is offline and I cannot be assisted. Why the hell was I not notified about the system being offline? This was said to be a national problem. So where to from here? I wasted my time as well as petrol.

  45. Makgabo

    Hi I book for my license renewal last year.due to a certain circumstance I never honor my appointment so now I’ve been trying to book again the system kept on saying I have a reference but when I punch the reference it says it is the previous reference,can someone please help me to book for my renewal license card.
    Makgabo ivorypark.

  46. Yola

    My licence expired last year Sept. System wasn’t not accepting mi ID number for the whole year. It only accepted it this year, however there were no slots in all the nearby areas in GP. Sowewhere towards end Feb system was fine. Challenge now is I have been waiting for a reference confirming that I booked, I have not received it. Now whose fault is it? Traffic officers will fine 4 something that it not our fault. The online system is a total failure.

  47. Erika Swart

    I’ve been trying to book for days on end now, the system is not functional. Today you can’t even choose your area – no information in that field. Nobody answers the phone, useless trying any License Department, all the phones are just ringing. Extremely frustrating.

  48. H M Dobat

    I have tried to book online for hours now. Tried the ‘help’ line no answer. Tried korsten local traffic centre in PE no answer to call. When I tried to renew in PE 2020 I was sent to humansdorp. Due to some unknows cause they could not read my fingerprint. I paid 300+ for temporary license and was told they need to send info to Bisho to get permission to get license without fingerprint. Every time I phoned they told me I will wait a long time. Now 2022 I asked them to cancell the process and let me try in PE. And so I got to online booking and no walk-ins accepted at renewal of drivers license traffic departments in PE. Every government department is chaos. Then a minister makes a declaration that middle of April is last day to register for long expired driver’s licenses. The ministers are so out of touch with their employees and the citizens of South Africa that I think if they just walked around and picked random people walking on the road and made them ministers and provincial and municipal leaders you have a better chance of saving the country. No wonder people immegrate. Mostly top class professional people who have skills and and the honesty so lacking in our government.

  49. Mohlomi Piet Molefi

    This isn’t working for most of us why can’t you be able to change the system cause really this one it’s not President must intervene and ask for reports of road and transport ministry as everything in that department is not working for us even on the road where we had to use thad documents we are struggling to find mine said Identification doesn’t match my Initial and surname so who am I accoding to it that drunk system cause some people are really driving without cars it seems

  50. Mokibelo1

    I have been trying for months to renew my license. Today I tried getting a slot and got an error that I already have a reference number. Entering ref number another error that slot not allocated as yet. What is this hey

  51. Taryn

    I couldnt make my initial booking but now cannot rebook even after emailing the online support about 100 times. It is apparently the only way to cancel the booking before I can book again. I also cannot get through to the Alberton licensing department. All numbers dont exist

  52. Khuselo

    I have been trying to book for my card renewal, when it comes choosing a testing center from the website all the centers appearing on the website are in Johannesburg, there’s no option for the Eastern Cape, what should I do?


    hi I am trying for months nowto get a booking I need to renew my license the website is not working
    in the meantime my icense is expired I need to renew , I hve called , I have sent several emails ,no assistance I am still without a booking and its clser to deadline…what is the use trying and trying and nothing MY LICENSE EXPIRED FEB 2021 , I HAVE BEEN TRYING AND TRYIG AND THE SYSTEM DOES NOT EVEN OPEN WHAT AM I SUPPOSE TO DO!!!!!!!!!!!!!!!!!!!!!!!!!

  54. NAUM Muofhe

    I did online bookings to renew my drivers licence un January as it expires in March up to now no sms no respond nothing whatsoever I’m soooo confused I dnt knw just open the walking is better we go there than online is really nt working at all

  55. Jignasa

    I booked a 2 months ago and have got no booking from the system.
    This us not acceptable. The government needs to get their system in place and order 1000 of drivers are in the same predicament because of the government incompetence.
    We need an extension and a proper system to be placed

  56. Olga Pule

    Several attempts for driver’s license booking not succeeded. My drivers license expires on 28/04/2022. Please advise me appropriately on what to do now. I started applying from early January 2022. I am in Pretoria – Gauteng Province. Please respond.

  57. Olga Pule

    Several attempts for driver’s license booking not succeeded. My drivers license expires on 28/04/2022. Please advise me appropriately on what to do now. I started applying from early January 2022. I am in Pretoria – Gauteng Province.

  58. ND Ntho

    Hello everyone my license has expired in 2020 and i have been trying to book online. Problem is that when I enter my id number on the renewal form it says invalid number and i cannot proceed with renewal

  59. Anonymous

    This system should be cancelled. Nothing our government does works. It’s the worst but then again why would we expect a service from our government it’s not even about getting a bad service its about getting a service at all.

  60. Janet H

    On the 08th March i finally suceeded in get a REf no even though i could not select some Testind Stations that were my first and second preference.
    I have now received an sms stating that i should visit two DTLC`s that i had not even selected, but i have to first book an appointment. I followed the booking process which does not even have a field where i can select ONE of the two suggested because being in JHB im not going to Centurion. I have confirmed booking now, i have a response that i am not allocATED A slot i should wait till then…
    I`ll be waiting to see if they meet their turnaround time of 30 days.

    This whole process is nothing but a NIGHTMARE!!!



  62. Anonymous

    Good day
    My 4th attempt at trying to renew my card licence
    Tryed walk in 2x Wadville
    one on line, had to contend with protesters
    one line at Bedfordview for 17/3/22
    very rude, no assistance, completed on line form, had to fill in their green form.
    no one checked if the form i had was correct, just told to sit
    my eye test from the optometrist is 6 months at the end march, told expired.
    Did their eyes test, the E started of so small going to a pin prick, so they failed me, so 6 months ago i could see now i’m blind.
    Was told by examiner to go back to optometrist so thats what i’ll do
    This a concern ,they were just darn right rude to everyone an authoriative attitude, because they work for the government. They forget the tax payers there yesterday pay their salaries.

  63. Anonymous

    Please help my licence is already expired i went to Arcasia Park they told me to book online i do what I was told but it doest going through..
    Please assist if there is another way to renue my licence.

  64. DJ Fourie

    Let’s be honest, what government departments are not corrupted, the whole anc is corrupted. A fish rot from the head. Just take a look back 10 years, and see how the corrupted anc has killed our country. The administration of a country is too complicated these clowns to run….famous words from H F Verwoerd in the early 60s

  65. Vinod Naidoo

    Good evening.

    My Driver’s Licence Card expired last year. I have tried several times online to get a slot to renew it (reference number 482300003BGN) but was always unsuccessful. When I chose Gauteng as the PROVINCE, it did not allow me to fill in the Testing Centre. Please assist.

  66. Des ..

    We are in the hands of Pharaoh.
    This government & it’s minister doesn’t take south Africans seriously.
    This is a joke with our country.
    Is this what people voted for?

  67. Anonymous

    H Milbourn

    I made a booking to renew my drivers license because the due date is now 31/03/2022 due to Covid. I went to the Traffic Dept. in PE 3 times and was messed around every time so I tried to phone for months on end – no answer. When I eventually got through I was told to apply online. I did this and I am still waiting for a date to go in. How on earth must a person know when to go if they don’t let you know? I have wasted so much time on this and have lost so many hours at work because of this. Please let me know when I must come in for the renewal!

  68. Francis

    So. First the machine is broken. Then they are striking. Can’t get a date online. Idiot gives deadline end of march🤣🤣🤣🤣🤣🤣Cry our beloved country cry. We are surrounded by incompetent staff not wanting to work for a salary. The gravy rain is looking for new ways to get more gravy

  69. Alison


  70. Gaza

    The minister of transport Fikile Mbalula is responsible for the shambolic chaos. Incompetent deluxe.. couldn’t organize a pissup in a brewery
    And just to add insult to injury , he earns R2.47 million per annum , equates to R259 800 a month people. For doing F__k all.
    End of March is when drivers licences which expired during the lock down where extended until 30March22. Final. Not extending the date beyond this.
    That means that un renewed licences will now have to pay R90 for a temporary licence.
    Millions going to the DOT budget.
    Makes me think, was the NAtis online booking system for slot allocations purposely planned to not work?
    Mbalula, you need to resign.
    Better still Ramaphosa should be weeding out these slackers.

    We need to collectively express that we’re not accepting this undemocratic decision for not extending the date for the 1000s of folk who have expired licences.
    Start on line register of signatures.

  71. Drive house driving school

    Good people of South Africa I have read most of your comments we all have one problem the system is not working therefore we asking for your assistance in joining us as driving school to kick this shit out some people think like kids yet they are over 50 years we have battling with this for 2years now now is the time to End it we are not backing with this fight viva comrade viva

  72. Alvina

    I need to renew my license card and I’ve tried doing so on Natis but I cannot remember my password when logging in. I clicked on forgot password and typed my email and was informed that I will get an email on what to do next. I’ve been doing this for a few days now and nothing. No email has come through. Please can someone assist me with getting back my password so I can book my online licence card renewal.

  73. Nomakhaya

    Years back when a news reporter was robbed live on TV we knew then that this system is not going to work because he had to fly down to us in PE just to get temporary license and new card because online could only give him a date in 4 months time. Now the public has to pay for temporary that wpuld not even be necessary had they done more research and pilot this and study and s fix any glitches that come up before rolling it Nationally. No training was provided for staff on how it works even now it’s beem changed |ans nobody has answers on how to fix it or when it will be fixed. 2 days we had no walkin imagine the revenue the anxious people who really want to get the license and they couldn’t. Some are suspended from work coz the license is expired it’s painful tl watch and you can do nothing to help

  74. kaymore

    my question is..Since you have changed the system.Have any of you tried to book just to check if that shit is working.we have been trying to get access but nothing happens. We are unable to book and our licences have expired, cops on the road they wont understand.if you cannot fix it, rather allow us to use that old system once

  75. Elga

    Surely you cannot be serious! Apathetic! Your website does NOT work. 404 error or blank page! The NATIS website is non-existent – full stop. Can’t help but wonder what other fee is going to spring up since we are unable to book anywhere! Stop this ridiculous asinine behaviour and get your system up and running properly, it’s the least you can do.

  76. Reno

    Useless system, shows that I am not known to the system when trying to register. Worst of all trying to phone the customer care number for assistance. Was caller number 6 with 34 minutes waiting time. Waited patiently for 34 minutes and then reached caller number 2, then the caller time increased with another 10 minutes. Thanks for wasting 44 minutes of my life.

  77. Peter Edward Maswanganye

    I have applied for the renewal of my PDP on 20 December 2019 to date I have yet received it.May you please process my application urgently because this is inconviencing me a lot.
    I went to Silverton to check on it,to no avail.I am really frustrated because I need that PDP as in yesterday.
    The last time I checked I was asked to pay R100 at ABSA which I did, I am stil patiently waiting for your response

  78. Lynette Ash

    I booked a time slot to renew a friends driver’s licence. The date and time was selected and was confirmed but no follow up email of confirmation was received from Natis. This booking was done in Port Elizabeth. How can I check for confirmation of this appointment please?

  79. Anonymous

    What a waste of time and OUR MONEY for developers to design this online service. Another way like Tshwane Municipality is not allocating money and then they want to cut my electrivity.
    You can try as well as send requests until you are blue in the face, nothing happens

  80. Tammy

    I finally Got A booking On 24/12/2021 I did Eye Test and Did my payment I Am Waiting for SMS Or Email. Tell me When in February I Can Fetch My new a Drives Lic. Please I Do Understand Why I Have Hear Nothing Yet ??????????????????

    1. Tammy

      To Whom It May Concern . I paid for my renewal of Driver Lic Card On 24/12/2021 I Have Not Received a Message Or A email saying that it Is Ready to pick up my new Driver Lic Card. I Really Don’t understand why no SMS or email has Been Sent Out. . I can’t be the Only person Waiting To Collect There New Drivers Lic Card. I Have The Money Yet no new Card ?????????????????????????????????????????????????????????????????????????????????????????

    2. Chris

      Apparently there is a massive backlog for drivers license card productions, as a result of the only machine in the country able to produce them breaking. I’ve been waiting since November 2021 and still have not heard anything yet. However, their dev team has revamped the online portal and you can now login/register your profile and find the status of your card renewal under your dashboard.

      My only concern is that there is no information explaining what the different statuses mean. This would be a much appreciated feature to add.


    hi my name is charmaine fiorentino i would like to know if my drivers licence is ready ive apliyd for it in octber 2021 were i had id in boksburg my id nr is 6708140040082 please notefy me on

  82. Anonymous

    Damn frustrating. my licence expired in 2020 and have 🐝 trying to apply all along without any success. The system doesn’t respond and confusing when it does, only consuming data and at the centre no one is willing to assist. Go back to the old ways, please.

  83. Derina

    Anybody who wants to be assisted with booking a slot I can help for R150. I can book for you first then you can pay after I give you the booking details.

  84. ERNEST

    I lost my Driving License which by the way it was still upto date not expired. why they is not slot for lost driving license do over yet only we find RE-NEWALS

  85. Anonymous

    Pathetic system. I have made 5 different booking and each time they have either been off line or there has been no power. I check everyday but cant find a slot for in or around my area. What do you do. I have even gone as far at Vanderbijlpark.

  86. Anonymous

    This is very annoying 😒 My DL card has expired and I have tried making bookings online and all slots in Gauteng are 0 😱 what must we do. When we go to the department they can’t assist.

  87. Tammy

    I tryed Again To Get A Booking book. No slops Available any where my Driver lic Care Expires In January 2022 what Must I Do I am Very very Very Stress Been Tryed for 4months no luckAt All 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡Love. South Africa. Works amazing


    my appiontment was at xavier junction in ormonde to renew my drivers license card

  89. TT

    This online system is not working at all.The system always shows errors when you want to submit and my license has already expired 3 months ago,which means my situation won’t be resolved anytime soon.We are pleading with the minister to assist in this regard


    Disappointed I had no choice of selecting a day, only a time. Made an appointment at Centurion.

    Went to Centurion on the appointed day and 1 hour before the time.

    Then waited in a queue for 3 hours (being a pensioner this wasn’t easy), only to be told on reaching the end of the queue that I had to complete form DL1. Why was I not informed of this by NaTIS? and why is this form not made available on-line on the NaTIS site.

  91. Peter Makhubela

    What a nonsensical system.
    Registered my profile twice, received OTPs and confirmation that my profile is registered, but everytime I continue to booking for DL renewal I get a message that contact Details do not exist, I should register my profile.
    How many times must I register, and they do not even answer the phone.
    What a corrupt government & people keep on voting for corruption.

  92. F *F* F *F Frustrated

    Why does the booking system not even open up in a browser …… has anyone from the department tried to book an appointment ??? If stopped how can you tell SAPS Metro Police that the system doesn’t work. I guess you will have to buy lunch for them to get past that one. If only one could buy lunch to get an appointment that sticks of any kind

  93. Concerned citizen

    Corrupt system introduced to corrupt and benefit more employed government officials very frustratin. How can one be make to suffer like this for simple transactions of re newal of DLC. Really our government is bad guys. I can just imagine SA is heading to be like all other African countries with corruption. I will drive wit my expired license 4ever.

  94. Jane

    This online thing is useless
    .. Everytime when I book around Soweto, there is no slot.. misipa fela.. I even went there to find out why… And told me to pay bribes.. like really… They have to cancel this online thing… Coz now their doing corruption by slots…The told me that to get assistance i have to bribes…

  95. Louw Jacobs

    I made a booking and was allocated a slot for today, Saturday, at Randfontein. I drove all the way from Krugersdorp to Randfontein, just to be told that they do not open on Saturdays. Now I am also a firm believer in this system’s utter incompetence.

  96. Anonymous





  98. Lindiwe Maduna

    My licence expired on the 2/10/2021 and I’ve been trying to get a slot in Florida/Roodepoort 0 slots all the time and I’ve decided to walk in, I was approached if I’m registered if not I can be assisted and need to pay R580 cash, I told that guy, I’m the citizen of this country and I’m not prepared to pay incentive to the person who is employed to do his job, he said I will wait for 3months..I want to know why you making things difficult for us ? Online slots not loaded and you must pay extra fees as if they doing you a favor ..Minister need to monitor the system as its not for the interest of the community its for the employees to make extra income for themselves,I refused to be defrauded.

  99. Anonymous

    Hi Rita,
    Try every evening at about 8pm. Slots are released after 8pm on a daily basis. Not sure in which City/Province you are, but I tried today – there were no slots for PE. Tried this evening and only three slots available in PE in December 2021 – so lucky me. ;-))

  100. Pheane

    My license has expired 3 month back even thou the minister said the closing date is end of march 2022,im not feeling confortable driving my car with an expired license in my pocket,so please help me to book im from Randfontein.

  101. Theunis

    What a piece of crap, again total government incompetence. I have been trying to book a learner licence slot and although it says there are spots available takes me through to the last step then says, no spots available and I have to start from the beginning. Bad design bad government! Time we get rid of all the government employees they are anyway just wasting the air we breathe.

  102. Colin

    I’ve Been Tryin Since August To Book A Slot To Renew My Driving Licence Till Today 0 Slots , Its Impossible That Everyday Its O Slots , Something Is Not Adding Up Here & Monday 11 October My Driving Licence Expires From There What Then?? Your Natis Whatever Is Not Working At At All

  103. Elsie Mosalakgotla

    I have been trying to apply online for renewal of my driver’s license for four five weeks now.i even go to the testing station they refuse o help me I always found 0 slot when I’m applying online around my distric Mr Minister please come with better solution we can’t drive with expired driver’s license always

  104. N Campbell

    What a money making racket. Daylight robbery. Government wastes money and expects motorists toi pay for their errors. You should hang your heads in shame about the money being extorted for a non-functional system.

  105. Ninie Pilane

    This system is frustrating…the whole month of September I’ve been trying to book for license renewal but there is never available slots. I even went to the testing Centres personally and I was told to wait until I’m allocated a slot. Mind you my license expires on the 8th October 2021

  106. Anonymous

    I ve been trying to get space but it keep me retrying kanti what goes here
    Does gorv real helpfully for us if like this, ngabe labantu abahola bethi bayas3benza baholelani kanti if we sokolo so to renew our license bakithi
    Asingasukudlala sibadala uma besi vimba on the road we explain as they didn’t knowing nothing about testing stations problem hau 🙆🏿‍♂️ ngeke any solution guys to help 😕

  107. Soso

    I renewed my license but I took time to collect it, they said my license is no longer with with them, they sent it back to the archive. I didn’t understand why the take it to archive when it wasn’t expired yet.
    They told me to redo the renewing proceee.
    And here I am stuck in this online thing, with no slots everyday, all the time. Why is this department making our lives difficult for no reason?

  108. Sello leganyola

    Why the minister don’t book for him self and he will see how I struggle for this. Even at test station they help. I from test station now to report about it . They just look at me nothing help me . Slots always zero from 9am tell 8pm almost 3months now. Please minister help us.

  109. Joanna Steele

    Since 2019 I have been struggling to register. Went to the traffic department a few times eventually this year they said my info doesn’t match the info on my I.D. Still struggling to get a slot and my license has expired. I don’t know what to do anymore how does one get to register because there are never slots on the times the websites show there would be slots.

  110. RJ Mashita

    good day

    I’ve been trying to book for my drivers license but no luck, please try and sort this out for us as is not safe for us to drive with and expired license. Not happy at all

    Johanna Mashita

  111. J MAYI

    Good day Sir? Madam,

    I am encountering a problem to apply online for a drivers’ license with my identification number given to me with my refugee status.

    ID in the Drivers’ license: 404615HNVXXX1

    I will appreciate it if you can please revert back to me as soon as possible so that I can apply for my drivers’ license.

    Kind Regards

    J Mayi

  112. Michelle

    I have been trying to make a booking to renew my driver’s license with no success. There are never slots available and you are required to renew four weeks before the time. How can this broken system still be existing when CLEARLY it is not working. It adds to our frustration as many before me commented. Atleast with the old queuing system you knew you could go there and possibly spend a whole afternoon at the testing station to be assisted.

    And now there are people that you have to pay to book a slot for you. How can they be successful when you are not as a tax paying citizen of this country.

    Utter corruption and failure of service delivery.

  113. JustAThought

    Reality check! It seems like all the slots are being made available to groups & individuals who then “sell” them for learners/drivers/anything-dept-home-affairs ‘applications’ by CORRUPT officials. I myself have attempted ‘daily’ to get a slot via to renew my drivers-card & have yet to see a single available slot!?
    There were 9,013000 million drivers requiring license renewals for Gauteng
    in 2013, and each one of them are required “by law” to “renew” their
    drivers-license-card every 5 years. Divide that into the 1320 odd working
    days over that 5 yr period (261 avg working days per year), and suddenly
    you see that you need to allow 6907 drivers per day just to achieve the renewal for the 9Mil known “existing” drivers in Gauteng! Never mind new applications!And those were the statistics for 2013! What are we looking at currently?

  114. Devashni Saeed

    The traffic department reminded me to do my card licence renewal before 2 October. Why was this message sent knowing that the only way to do this was an online booking that clearly does not work? I have been trying to make an online booking for my card licence renewal from 17 August 2021 up until today 7 September 2021 but there are no bookings available for my type of licence. My card licence expires on 2 October 2021. How can all the testing stations in Gauteng not have any available bookings? I suggest that we can do this like in previous years. The only big difference is that we will follow the social distancing as per the Covid19 regulations and we can do our own eye tests to present at the licencing departments. The other provinces are working smoothly with regard to this. Does this mean that all people that are staying in Gauteng must travel to other provinces to apply for their card licence renewals?

  115. Rachel

    Simple solution for frre….send us dates for renewal by SMS and request response with confirmation of acceptance of the date by SMS. Licensing department has our contact numbers mos and forget about the useless online booking system.

  116. Ma E

    I have been trying to renew my driver s licence since March I’m not getting any slots any where,keeps saying O slots my card expired in feb,pls someone help,it seems we living in another country somewhere there

  117. Sivuyise

    This online booking thing is not working it must be canceled with immediate effect. Rasmatarz ngenelela mkhuluwa we are slowly getting nowhere as a country. It’s been mouths trying this nonsense

  118. Jose in Pretoria

    Hi I’ve been trying booking online for a month now, it doesn’t work,reason why, every time I go online for booking there’s no slot,the first time the system told me to book 4weeks before the expiring date, and I’m doing this almost every day, this is government’s new order to create unemployment, remember once your license is expired companies will no longer need our services,so the same government we voted for is the one trying to push us away, I’m saying this with heart broken why don’t government implement a user friendly platform for all south Africans, like mobile driving license centres with the saps and metro police monitoring the situation even if it means additional cost,We would go for it, because I personally feel like our rights have been looted and vandalized to any government department we go, you find that person who also want to be seen as a president or a minister or God by pushing his/her fellow south Africans away

  119. Ntombi

    I was lucky to receive a slot in February and I went to Xavier but when I got there there was a problem and I was told to come Monday morning and mind you I was highly pregnant the security said I must not queue on Monday when I come, I came on that Monday found another security lady asked me for a confirmation, told her my story she just told me that is impossible I should book another slot, then I went back, then I sat at home being a new mom, then I tried in July, but ever since it’s 0 slots, this is frustrating seriously

  120. Lorraine

    Like others who have commented here, I have found it impossible to book a slot… it just shows zero slots every time. My licence therefore expired last week. I then discovered that as I am over 60 I could go to Randburg on a Wednesday, without a pre-booked slot. I went there on 18 August but was refused entry and told to come back at 6am next week. (I had also been to another centre the previous week).
    This is obviously causing a great deal of stress to a lot of people! The system may look good in theory, but for whatever reason, it is just not working.

  121. Grace Lebenya

    This online thing is not working at all I have been trying this thing for almost 3months always there’s no slot. Iam tired and am thinking of going to Free state now to book for licence renewal. Please Mr Minister intervene we can’t deal with this system of yours.


    I’ve been trying to get a booking since May 2021. go online everyday and still can’t one. This systems sucks big time. Who are we suppose to make a booking when you go online everyday and can’t get anything. THE GOVERMENT MUST GO RIGHT!!!!!!!!!!!!!!!!!

  123. Charmaine

    The natis system is really not helpful I have being trying to get a drivers license renewal slot since March and it’s now August and still not getting any slots can the Traffic department do something about this system of theirs cause the 31st August is approaching.

  124. Anonymous

    The online system is not working at all.I have been trying to book a slot for my license renewal but I cannot get one,it alwas shows zero.I wish the government would come up with a working system.The problem is that they penalize us for their poor service,if you’re caught with an expired license you are liable for a fine but whose problem is it when we struggle so much to get bookings?these license cards are our lives guys,we make our living with them as we use them at our places of work,we don’t wanna get fired due to expired licenses.please think of something else please.

  125. TITI

    When you want to book online you cant go through, everytime no slot availble, yet there are are corrupt people who promise to get a slot for R100, how they manage to do that?this how our country is so corrupted,why should i pay for a simple thing like that, if i do I will be corrupt as well! Deadline is 31 August 2021 still can’t go through,Mr Minister, what now?

  126. Ben Van Niekerk


  127. Tammy

    I have been trying to book and find that there are no slot available even when I get online on the respective times. I am went to the licensing department (Midrand) and was advised that they will not see to me without an appointment. They don’t even have a walk in register that you can place you name on. How will this be possible to renew licenses before the expiry date when one cannot get a slot. Please advise.

  128. Tumi

    Good day kindly note this is a useless system can this been reviewed is not working for us been trying for almost four weeks now , do you really think is this fair for us as Citizen. please cancel your online is very useless useless .playing games with us .
    we are told to leave comment but nobody is taking action based on that .

  129. Jeff

    This system doesn’t work at all. Have been trying since june2021 until now 24 august2021 cant get a slot around gauteng while logging in everyday. maybe this system is only promoting agents who are getting paid to book you. Seems the slots are sent to the Agencies who are now making a killing while we are told to check online where there are only zero slots day in day out

  130. Gatvol South African

    I suggest we all get together and institute a class action suit against the department and the South African government for this totally incompetent situation. Are there any lawyers that are trying to book that can help us to get this going. It is time that this “Government” must learn that the citizens are more powerfull than they are. They are here to serve the people and it is time that they learn that. No demonstrations, we just take them to court and teach them a lesson.

  131. Ralph Farinha

    18th August

    Walk-ins in Gauteng are accommodated on Wednesdays. On arrival at the DLTC in Randburg at 11h00 I was informed thatn only 15 applicants could enter the building. There was a line of applicants totalling more than 15 outside so thinking that only 15 are taken at a time I would return later. Going back at 14h00 there were no applicants waiting outside but I was told to return early the next day as they were closed. This arrangement seems to be unreasonable. Is this the situation? I’m confused.

  132. Kim Viljoen

    I have been trying to book my driver license renewal for the last 2 weeks from 12h00 until 16h00 daily…noting I have a day job!!!!! always no slots available. might be lucky to get a slot available at a station 60km away…..why would I want to venture outside my area and preferred department and incur additional costs..fuel. my license expires on the 26 Aug…this system was not a peoples choice. How is this going to be rectified? Can we obtain Affidavits from JMPD noting that because the system does not allow you to book the renewal of your licence we should be allowed to drive with an expired one?

  133. Hlehle

    I’m at the Randburg civic centre to try and get a renewal form, at least while I try to get an appointment…since there are never any slots available. One of the people there informed me that the only way to get a slot is to pay someone R60.00 then you get an appointment, so is this how things are done??? Our government continues to fail us.
    Getting back to the form, the man handing these refused to give and then said he has a friend inside who can get me an appointment. I give up on SA, public servants and the government.

  134. RUDOLF

    I Have try to book for my pdp expired in lock down august its august 2021
    time slot expired now august month end i got a ticket for my pdp expired,how can i book online if no time slots available please exctend till later

  135. White Makinana

    This is unfair,we are unemployed,were must I get R300 to pay for a slot.please stop these corruption system.were is democracy .for months no slots as if we are not trying day and night.Traffic cops stopping us for expired DL

  136. Mante

    I am struggling to book since last month i have trying to book a date with no like and now when i try to make bookings it gives me a error message that says the person entity does not exist i must visit nearest DLTC

  137. Rachel Maredi


  138. Anonymous

    How is it possible that there is no open slot for months in Gauteng if you try to book online, but if you are prepare to pay someone they can make an online booking for you. This sounds like corruption. I am not prepare to pay someone to do something that I can do if the system is working correctly.

  139. S de Klerk

    This USA systems that the gov implement would work if we had the proper infrastructure and a competent gov. SA don’t.

    I managed to get a slot at Temba which is on the other side of Pretoria, Hammanskraal. I live in Roodepoort. Why do I have to drive that far (more than 1:30 hours drive) …. it doesn’t make sense.

    I will do this just because the end of August is cut off. try to be a law abiding citizen.

    I don’t even know where Temba is and if it is safe. I also understand the time your booking says, say 11:50 you have to be there as early as possible because the time means nothing. You stand in a queue anyway. So basically it is as in the past, first come first serve. I wonder if they have kept in mind about Covid??

    I don’t have R1300 to pay a company to apply on my behalf. It’s rediculous.

  140. fundiswa

    i am struggling to book a slot im in gauteng. my question is why are driving schools asking for money to book for you if the system is fair to everyone? not all of us can afford to pay R250 to driving schools to be able to book for us. this is not fair.

  141. Arty Nkabinde

    I have been trying to book and find that there are no slot waiting for 12:00 for slots to be released still for Acadia and Centurion but not successful.

    My license expiring date is end of August please advice.

  142. PETER

    I always renew at Florida test centre and is not on the list only JHB is located; and the other thing I struggle on the slot of date and time please advise what do I need to do. I tried from yesterday because my drivers licence is missing.

  143. Sibusisom03

    Can the department come up with a workable solution my license has already expired and I’m unable to get the slot
    It’s such a horrible daunting task even the system is so corrupt.

  144. Felicia

    South Africans let’s agree, we are faced with the biggest problem ever.
    At the end the whole country will be driving without a driver’s licence. Shame man! This ‘no slot’ thing is an embarrassment to the country as long as it remains unresolved. Minister of transport should know about this and address it. Right now we are exhausted as a country.

  145. Tsholofelo

    I had a problem for months to get a slot but I finally got one June 28th, try around 12pm daily for the slots and I see that they also open on weekends as well. Yes it is frustrating but eventually a slot will open up

  146. Brian Moloto

    I made an online booking and successfully I found a slot in hammaskraal Temba,but unfortunately to my dismay I was turned back by security guard saying they’re fully booked & he insisted I should come the following day(17th July 2021) Saturday. Worse I was approached by tis guys who pretendef to be officials, offered to make a plan if I pay something which I refused

  147. Lunda Tlepyane

    I tried several times to book for my driving license renewal online,their system does not work for me.can someone come up with the different ideas,or must i first
    bring coldrink to get assistance.

  148. Jabulani

    The system is just not working.I`ve been trying to book for the past three months and my license is expiring on the 7 July.My area has 0 slots continuosly.I`ll be expected to apply for a temporary driver’s license which I’m definitely sure is the same experience.

  149. ANDERON

    The system does not work guys. I have been trying for over a week to get a spot open, from early in the morning, 5-6-7 times a day, until 20h00 at night. Where is the employees, why can’t we leave our number so that they can call us and make a booking for us??? Sure I understand we are a lot of people and probably going to cost a lot of money phoning people to make a booking for them but hell what else? Your system does not work! How do we explain this to the police? We as citizens are trying to obey and abide by the rules of this country but the Government, the license department can’t do anything to solve this or come up with a better solution, or any solution for this matter, really ? So are you going to give me a letter to show to the police saying that I HAVE TRIED AND ALL YOUR SPOTS ARE FULL AND LET ME CONTINUE DRIVING WITH NO LICENCE ?

  150. Mrs Zinn

    I got a booking in vereeniging after trying for 2 months. Went all the way there from Kempton park, only to be told that the system has been offline for the last 2 days. Is it too much to ask to advise people via sms? It is an absolute joke! Time and petrol wasted……..and they din’t give shit!

  151. Anonymous

    I have been trying for past six months to get a slot. Have even been advised by one traffic officer to try 12 midnight. Does not matter what time there is always 0 slots. All u hear is pay you will be assisted question is what was the reason for this wacky system as it was said it will prevent corruption but it seems corruption is winning. Where is minister of transport now as he said we should not wait for the last minute. This is worse than lotto “sorry try next time” that how on line makes me feel..better luck next time

  152. Esther Mosia

    hi every one Ive been trying to find a booking fr my DL renewal for 6 months..Until I call Sasolburg licence department.I was helped within 15min I was done
    My advice just drive at Sasol or call since we are at Level 4 but they dnt use online bookings.U will be helped,remember proof of adress with your name or bnk statemn.Id or Id copy and old drivers licence.Your stress will be over.Plus 190.Thanks



  154. Latief Murphy

    The information provided is not user friendly . It’s giving steps but no actual link. This confuses the client that wants to book online . Many are not computer literate. This was my idea with the government but it seems that the development team missed a important point within this online platform. Latief Murphy from PE Municipalty.

  155. Lumka

    Hi, I have been trying to make a booking to renew my DL no slot since May, now my license expired 30 of June, do I drive around with expired license?

    Please help this is frustrating

  156. Raesetja

    I thought standing long queues was a frustration, but this system is wack!! Why develop something that can’t resolve at least 20% of the clients problems? Is that “teething phase? I’ve been checking for slots forever for my drivers license renewal and there are no dates. Not talking about the system offline that one still going to encounter while at the station.

  157. Famanda Ishmael

    To book online I think is bad but is not honeatly.I try yesterday to book for my PDP and I win and there was so many places where can book but I select my close area,even date is not far just a week ahead

    Technology makes things easy

  158. Nombuso Mthombeni

    It’s been months trying to book for a license renewal prior to my expiring date with no luck. This is so frustrating and we cannot be expected to be driving with the renewed license while still experiencing this poor service from you people. Now my license has reached the expiring date and still there’s 0 slots to book. Your system is weck

  159. Matlou

    Hi there
    Slots are available once a day within different slots keep on checking.l have got a slot within the nearest DLTC & m done with renewal waiting for collection. Just keep checking on daily basis I have checked many times until I got one it don’t give up.

  160. Nelisiwe

    Good day

    My licence expires on the 1st week of July 2021 I’ve been trying to book for renewal of my licence since the end of April 2021 and am always online day and night you wont get any Slot opening this is so frastating.


    I’m struggling to get a slot to book renewal of drivers licence, my licence expired in May, I’m frustrated last Friday, Traffic officer told me to go to Ekurhuleni it is true I must just walk in there, I will get help?

  162. Kopano

    Guys come on this is very poorly designed system, Trying to do the right thing is being made so difficult, zero slots until next year. Do we stop driving? This online thing serves no purpose and its simply a tool to facilitate corruption where people end up having to buy slots. Get rid of this bad system and allow us to go que from 2 o’clock in the morning otherwise extend everything till 2023 and might as well stay at home. This incompetence needs to stop.

    1. Nipho

      Bra this incompetence is uncanny. One of the driving schools told they can book online for me for a fee. At first I thought they providing such services to people who are computer illiterate kanti nooooo its a money making scheme mxm. Guess I’ll be driving with an expired license till kingdom come.

  163. Anonymous

    I have been trying to make a booking on the online system for months now with no luck. It keeps on saying no slots available. I get up early so I can book when the slots open at 8am but to no available.
    Please help.

  164. Ntombilungile p molefe

    Please help ive ben tryimg to register from last year towards end of november till today and im very scared that my licence will expire, because i domt get time to fo to the department of licence please assist nefore my licence expire

  165. Anonymous

    What a stupid procedure!! I personally went to the station since I’ve been having a hard time obtaining a slot, i was asked to pay R200 upfront at Vanderbijlpark, so they can secure a slot for me corruption is everywhere , i wonder how many other people will get slots online now that the grace period is almost over smh

  166. Pinky Moalahi

    Good people

    is this natis system really working because I tried several times to book for the license card renewal but no slot available for all testing district in Gauteng, how possible is that, even the customer care number is always busy.

    Please assist us. we dont want to get the fines because the license card has expired.


    I am so glad to see that another government run department has gone up in shit. I have been trying to apply for booking of renewal of drivers license on line but with no luck no slot opening and my license will expire in August 2021.

    Stop blaming Covid for incompetence.

  168. WR Evans

    I have returned from working overseas. My drivers license has expired. What should I bring to get my renewed drivers license? There are 0 DLTCs available at the moment. I will take a screen-print of your unavailability of slots as proof that I am doing my part. This will have to suffice law enforcement, who can then take the matter up with you.

  169. Daniel Van Wyk

    Dear Dept-Please Assist with availibility of slots at Waltloo or Bronkhorspruit Testing Stations.My Drivers Licence exspire end of May AS sTATED IN YOUR S.M.S.WE ARE NOT IGNORING YOUR RE NEWAL SYSTEM..WE D,NT KNOW HOW TO NAVIGATE YOUR SYSTEM WIHT NO SLOTS EVER AVAILIBLE.

  170. Alan

    This website is of no value to the public! The main problem is the “system releasing slots at random times”. All Gauteng DLTC sites show 0 slots every time that I have accessed the site in the last two months. The second problem is that online payment is not available and one has to pay at the selected site within 3 days to secure the booking. The way it works is that your slot may be on the other side of Gauteng – to travel there and back to pay and then again to attend your booking slot! Unnecessary travel burden on the public!

    The site FAQ indicates that one cannot make more than one booking for a service at any time. This is a great plan to prevent abusive blocking of slots. With this in place, why can slots not be opened for months in advance so that the public can at any time log in and view available slots at the DLTC site of their choice and plan their booking? Such a site would alleviate most of the criticism against this site.

  171. Jennet ngema

    It never a slot any where around Pretoria or Gauteng for that matter, how are we suppose to drive with out the new license where must we get help if this system is failing us???? and who is responding to these comment we put here someone must get back with the proper respond ,we are using A LOT OF DATA TRYING TO BOOK A SLOT WITH OUT ANY SUCCES TO MY SUPRZE EVEN 2022 DECEMBER NO SLOT WHERE IS THE TRUTH HERE??????

  172. Elena Scholtz

    Good day. I am trying to book for the renewal of my Drivers License, and have no luck on booking a slot. How can there not be any slots available?? I’ve been struggling an ongoing struggle to book with no luck in doing so.
    What is the reason for you not having any slots at Akasia Tshwane North available???
    PLEASE can someone help me.

    1. Dirk

      I think I must come forward about the zero slots. There is bribery at the offices, that has but somehow the oppertunity to handle your booking with undercounter payment of R650 up to R1000 . It happens for instance at Acasia Pta North. Can proof what i am saying.

  173. Pieter

    Went for my drivers licence have a speed fine of r750 on a previous vehicle.on12 July 2019.they will not give me my new drivers licence card until the fine is this correct

  174. Charity

    My name is Charity, i have been trying since the beginning of the month and i am not winning please help book the date in Johannesburg any available slot between Xavier, Langlaagte, Randburg where there is a slot open?

  175. anonymous

    this is not working foe me as well coz when I try to do the bookings I always stuck on the Date and Time slots, what exactly am I supposed to enter coz it seems like all the dates and times are fully booked. Really this is not working at all and you spend more time on the system without help!!!! this is tiring…

  176. Fancy

    I have been trying to apply for booking of renewal of drivers license on line but with no luck no slot opening and my license will expire in February



  178. Shirley

    I got appointment for drivers licence renewal in Kliptown when I got there, there was a problem with lights the securities told me its cable theft I travelled all the way from Pretoria. Tried to call after three days to check if the cables are installed the number I have called does not exist.

  179. lorraine Davids

    My drivers license card expire on 09/12/2020 .I`m a 60year old. This morning i went to Malanshof Randburg for renewal of my Drivers license. I was refused because i did not apply online. I now applied online received an (OTP)810392 but when submit the OTP No slots available. Kindly assist.

  180. Anonymous

    We finally got a booking for card licence renewal, when we got there the cables was stolen and we where told to come back within 16 days. On the 16 were told that we received wrong information we were supposed tcb within 10 days!We managed to do the eye test, finger prints and everything but we could not pay as the system does not allow payment without a booking! We have been struggling to get a booking to pay, on the system it shows the card is ready for collection. No slots available…this is not working.

  181. Thato

    My name is Thato Khumalo, I have been struggled to book for my renewal drivers licence, no slots are available and the department gave us only until 31 January my worry is have i ever get my licence renewed or i really don’t drivers licence is expired on the 5th of May 2020.

  182. Tshepiso

    I am struggling to find slots the one that I got which is Vanderbijlpark does not give me option to book a date please help my licence is about to expire

  183. Catheleen

    I have been trying to make booking to renew my driver’s license, for the last month now. There is never slots avaliable, I’m trying every half an hour or so but never open slots. What must I do, my drivers license is expiring beginning of Jan 2021

  184. Shamoon Shaikjee

    what a waste of time, license has expired but still no slots available from June
    this just creates more corruption where people offer the service at absorbent charges with contacts at the various outlets
    what a shame was so much easier standing in a que outside the licensing outlet and now this online crap



  186. Amy

    i have been trying to access the website for months without being able to make a booking , my licence has now expired and still i cannot access the sit , please give this your ernest attention

  187. Constance Miles

    My license has expired on 30 October 2020. No luck for the past 4 month to get an open slot booking. The side Natis is not user friendly at all. No slots available

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