Organization : National Traffic Information System
Service Name : Check Your Licence Card
Applicable For : Citizen of South Africa
Website : online [dot] natis [dot] gov [dot] za
If the above link does not open, use this link : https://web.archive.org/web/20210814001930/https://online.natis.gov.za/
How To Check NATIS Licence Card?
This service is used to validate and check your licence card
Related / Similar Service : NATIS Learner’s Licence Test Online Booking
Just follow the below steps to Check Your Licence Card
Steps :
Step 1 : Visit the official website of National Traffic Information System through provided above.
Step 2 : Next, Click on the “Query Driving Licence Card” link in the home page.
Step 3 : Fill the application with the following details and click on the “Next” button
** Select the Identification Type
** Enter Your Identification Number
** Enter Your Surname
** Enter Your Initials
Step 4 : After that, fill the remaining details to check your card.
How To Get Slots Information?
Please take note of the following information
The Gauteng Department of Roads and Transport (GDRT) together with all their Driving Licence Testing Centres (DLTC’s), have decided to streamline booking information.
Please note the following :
** The daily tabs above,indicate when SLOTS for specific services will be opened on the website.
** For example, all DLTC’s will ONLY open slots for Driving Licence and Learner’s Licence Testing on a Tuesday.
** All slots opened on a day is released from after 08h00 in the morning until 20h00 in the evening.
On a Monday :
All 38 DLTCs will open slots for the following services ONLY
** Renewal of Driving Licence Cards and
** PrDP Applications
On a Tuesday :
All 38 DLTCs will open slots for the following services ONLY
Driving Licence Testing and
Learner’s Licence Testing
Please note :
If you managed to make a booking for Driving Licence or Learner’s Licence Test then you must confirm and pay for your booking within 3 days
On a Wednesday :
** On a Wednesday NO DLTC will open Slots.
** If you see any slots for any service it may be left over from the previous day.
** Any person 60 years and older can go to any DLTC to renew their Driving Licence or apply for a PrDP
On a Thursday :
The system in the background will have slots available for PRIORITY renewal of Driving Licence Cards and PrDP Applications.
FAQ On NATIS
Frequently Asked Questions FAQ On NATIS
1. What is this online service about?
This service is to provide convenience to the public to
1.1.1 Register Profile online and capture their contact details to receive electronic communication from NaTIS. By registering a profile online vehicle owners will be able to obtain their motor vehicle renewal notice (MVL2) two months prior to the expiry date of the vehicle license before going to nearest NaTIS service centre (Post Office or Registering Authority) to renew their license.
1.1.2 Make Bookings to apply for Learner Licence, Driving License and/or Professional Driving Permits, without having to visit Traffic Departments not having the guarantee of being assisted after standing in long queues.
1.1.3 Report Motor Vehicle Crashes that just occurred, by using the smart devices without having to queue on the call to report the incidents to South Africa Police Services, Insurances or Emergency Rescuers.
2. Who is this service for?
This service is for any member of the South African public with a valid South African identity document, foreign identity document, Traffic Register Number (TRN) or Business Register Number (BRN) who would like to register their profile online and obtain their vehicle renewal notices, make an online booking or report motor vehicle crash.
3. Who can I contact if I have a problem?
A telephone number is available on the website as well as an email address that can be used to report any difficulties or problems experienced. For any problems or enquiries please contact our call centre via email – onlinesupport [AT] rtmc.co.za or contact us on 0861 400 800 to assist.
4. What is a Priority slot?
A priority slot is for a person whose Driving Licence or PrDP has already expired.
5. How will the system know that I am a priority?
When you enter your Identity number, the system checks if your Driving Licence or PrDP has already expired, if so, then you will see a priority slot (if such a slot is available)
6. If my Driving Licence or PrDP has expired and there are no priority slots available, what then?
The system will then show you slots that all other applicants will see, whose Driving Licence or PrDP has not yet expired
Some Important Information From Comments
Errors:
1. There is no option to check, if your Driver’s license is ready for collection. Please fix your website.
2. There is no “Query Driving Licence Card” option on the website. There used to be one, and whenever I checked it constantly said “in production” since September 2021. It’s been a long time, and I still don’t have my renewed card, and there is no way of checking if it is ready. I have tried many times over the last six months to get a hold of someone at the Testing Centre, but my hundreds of calls were never picked up. When contacting NATIS directly, similar story, except I once got through and was told that they cannot assist with this information, they do not have it.
3. There is no option for “Check Current Status On Your Card”. In the explanation it shows, there is supposed to be a tag, check status, however on site there isn’t.
Comments:
1. I have applied and paid for my new drivers license card on 31st May 2021 already and still have not received it, when I checked the system it only stated by Card status, “Card posted to DLTC” but with the new system it doesn’t give you the “Query Driving License Card” option on the website as stated. Please advise.
2. My status says “Received by CPF”. What does that mean?
Answer:
** Dispatched from CPF – sent to the centre
** Received by NATIS – its ready for collection
** Received by CPF – card is still in production.
Information:
Most of the commenters commented that, they want to check if their licence card is ready for collection but there is no “Query Driving Licence Card” option available on the website.
Steps To Check NATIS Licence Card Through RTMC
In South Africa, the National Traffic Information System (NATIS) is responsible for managing vehicle and driver information, including driver’s licenses. To check the status of your NATIS license card, you can follow these steps:
Visit the official website:
Go to the official website of the Road Traffic Management Corporation (RTMC), which is the government agency that oversees NATIS in South Africa. The website is www.rtmc.co.za.
Access the eNaTIS portal:
On the RTMC website, look for the “eNaTIS” or “NATIS” portal link. This is the online portal where you can access various services related to vehicle and driver information, including checking the status of your license card.
Register or log in:
If you are a first-time user, you may need to register an account on the eNaTIS portal. Follow the registration process and create a username and password. If you already have an account, log in using your credentials.
Select license card status:
Once you have logged in to the eNaTIS portal, navigate to the section or tab that relates to license cards or driver’s licenses. Look for an option that allows you to check the status of your license card.
Enter required information:
Provide the required information, which may include your ID number, driver’s license number, and other relevant details as requested by the system.
Submit and view status:
Submit the information and wait for the system to retrieve and display the status of your license card. This may include information such as the validity period, endorsements, and any other relevant details.
Take necessary action:
Based on the information provided, take necessary action, such as renewing your license card or addressing any issues that may be indicated.
Note:
If you encounter any issues or have questions while checking the status of your NATIS license card, it’s recommended to contact the relevant authorities, such as your local licensing department or the RTMC, for further assistance.
Additional Generic Procedure
To check your NATIS licence card, go to the NaTIS website and click on the “Query Driving License Card” button. You will need to enter your driver’s license number and date of birth to check the status of your card. There are two ways to check the status of your NaTIS Driving Licence Card
Online:
1) Go to the NaTIS Online Services website: https://online.natis.gov.za/
2) Click on the “Driving Licence Card Status” tab.
3) Enter your driver’s licence number in the required field.
4) Click on the “Submit” button.
5) Your driving licence card status will be displayed on the results page.
Call the NaTIS call center:
1) Call the NaTIS call center at 0861 400 800.
2) Provide the NaTIS officer with your driver’s licence number.
3) The NaTIS officer will be able to tell you the status of your driving licence card.
Here are some additional things to keep in mind when checking your NaTIS Driving Licence Card status:
1) You can only check the status of your driving licence card if you have already applied for a driving licence card.
2) The processing time for driving licence card applications can vary depending on the workload of the NaTIS office.
3) If you have any questions about your driving licence card status, you can contact the NaTIS call center.
Here are the steps on how to check your NaTIS Driving Licence Card status online:
1) Go to the NaTIS Online Services website: https://online.natis.gov.za/
2) Click on the “Driving Licence Card Status” tab.
3) Enter your driver’s licence number in the required field.
4) Click on the “Submit” button.
5) Your driving licence card status will be displayed on the results page.
View Comments (196)
I want to check if my licence cord is back
I check when is my license card valid
I also want to check that, as I think I was scamed the info looks photoshoped on my licence.
hi I need to check my licence
Hi i just want to know if my drivers license is ready
Hello my name is Aaron i olso want to you to check my Licence and pdp ...my ID number is 7509096656080...M.A.Mokoena ...
Hi I want to know if my drivers lisence card are ready for collection
QUERYIF MY LICENCE CARD ARE READY
Good day I just want to check if my card is ready for collection
I want to checked my license ready collection, I'd 75060824081
I WANT TO CHECK IF MY LICENCE CARD IS READY ID NUMBER
Good evening I want to know that my card I can go to collect now my card licence 94040563XXXXX
hi I have applied for my license last moth on the 24th til now no sma no nothing .... guy what's going entlek
Please I did my license last year November I want to know if my card I ready for collection
I went to traffic department to apply for PrDP they say i need to update status from where I got my license and now moved to another province what must I do
Hi. Since i lost my PRDP confirmation letter and date,they will allow me to enter at the gate?
This is useless
Hi there it's been two months now waiting my card
My Id 830314517XXXX
I want to know about my licence it's been two months waiting
plz i want to check if my drivers license card is ready to colleck. my id number is 90082855XXXXX
I want to check my drivers licence if is ready for collection
I went to renew my licence on the 22nd of July 2022 as it was going to expire on the 7th of August 2022. when i check the card status via the sms line it says the card has been produced I must collect it at fhe Station in 21 days. today I went to apply for a temporal licence sonce the card is taking forever, and when I got to the station I 2as told they cannot help as I've collected my licence on the 24th of August 2022. I was told to go a soon statement stating that I've lost my licence card and bring it to the station and only then they'll be able to help me. the fact is I never collected the card andci still havecthe receipt tgatvthey gave me whenbi went to renew. now I'm told to go and lie on a soon statement (affidavit)
SA is realy a joke!!!
Good evening I just want to know if my driving license card it's ready for collection!
Thank you!
Is my driver's licence ready for collection I renewed in June/July 2022
Applied and paid for a renewal of my drivers licence 22nd June 2022 at mid rand please advise when it will be ready
Hi I just need to know if my mother drivers card is ready please. I did send her ID no to the sms number and the message came back and said I must contact the centre. I did call the number but they do not answer. Please come back to me. Her name is cj engelbrecht. Thanks.
Plss anyone to help me with my card license since last year October
I try a slot at centurion several times but I kind my PDP expired on the 16 08 2022 please assist regards
good day. I’VE BEEN TRYING TO BOOK FOR MY PRDP NO SLOTS AVAILABLE WHAT MUST I DO? and everytime when i apply it said already applied but i dont have ref number
Hi I'm sefako RESEHASHI please assist me with my driver's license card availability
hi iam khalipha tyhali i want to check my driver licence card if it is ready
Hi, how long does one have to wait for he's card?
I renewed my card 26/04/2022,and has not received any notification as yet about collection
Want Chevy if my driver's licence is ready to be collected at Vereeniging
I would like to know if my driver's licence card is ready to be collected at Vereeniging
I want to check my lisence code 10 my number is 0723178357 L Nomalenge
I renewed my drivers licence on 9 March 2022 at the RTMC ECO DLTC and have not received any notification on the status of my licence.
Hi plz can check my drive lecense card 920105597XXXX
Did my licensed in January still waiting for my card how long Kanti it take to return this is holding me back to sought my pdp as I was told to wait for card before I process it it's too long now.
Good day. Please help I try to book online but they said the applicant has applied. I did not even get the date. How can I check my date
Hi I want to check my driving license card status i appy on April id number 8409155XXXXXXXXX
I have been waiting for my license from last year December 2021 till today even the online check my license status is not working nor is the sms 33214 number
That website of you is not opening,I want to book prdp.
Hay I want to check if my driver's licence is ready for collection
Hi i would like to check my licence card status 8507200XXXXXXX
Hi, just want to know when will my licence be ready for collecion?
I need to know when i can collect my drivers licence card
I have been waiting and phoning for long time sice January
hi want to know if my drivers license card is available
Hi pls I confirm if my drivers licence card is ready for collection
Hi Im mochudi Khunyeli. I would to know if my drivers licence card is ready for collection
My drivers license is missing code 10 i want check cord numbers is available still
My drivers license is missing from hammanskraal sekampaneng block sv 137 code 10 I want check my number id is 8307055XXXXXXX
I want to know if my drivers is ready to be collected from 16 feb
IF MY LICENSE IS READY
PLEASE ASSIST I WANT TO KNOW IF MY DRIVERS CARD IS READY FOR COLLECTION
05/04/2022
I have booked for a slot and received 1 in January, systems was down, now i went today with my reference number and was turned away because i didn't appear on the system anymore, yet when i go online it shows iv registered and have a slot, what do i do now because i wasn't helped today???
Applied for Divers licence renewal at Belfast. Was told to collect by 3 weeks time
Receipt no 4005000XXXXX
NaTIS@Identitity number 0046026XXXXX Issued on 22/02/2022
Current drivers licence expired on 24/04/2022
Belfast, Machadodorp and Dullstroom offices closed down due to non payment of electricity and rent I'm told. Where is my issued new drivers licence?
Hello, i've done my license in may 2021 at marble hall, i've been trying to fone and find out if my card id available for collection after the printing machine broke last year, how do i know if my card is ready for collection?
Ii WISH TO HAVE STATUS ON MY DRIVERS LICENSE CARD, i APPLIED IN VEREENIGING IN DECEMBER
ID 7201270531087
ID 9211115070082
I have applied and paid for my new drivers license card on 31 May 2021 already and still have not received it, when I checked the system it only stated by Card status: "card posted to DLTC" but with the new system it doesn't give you the “query driving license card” option on the website as stated - please advise?
I renew my Prdp last year and it shows that I have traffic fine of 2019 in Joburg,which I never visite in joburg and I don't have even a car.Can you please assist
I have applied for my licence card renewal in December
I cannot get the online service working
Please help
There is no "query driving licence card" option on the website. There used to be one, and whenever I checked it constantly said "in production" since September 2021. It's been a long time, and I still don't have my renewed card, and there's no way of checking if it's ready. I have tried many times over the last six months to get a hold of someone at the Testing Centre, but my hundreds of calls were never picked up. When contacting Natis directly, similar story, except I once got through and was told that they cannot assist with this information, they do not have it.
How am I supposed to get my renewed card that I've already made payment for?!
Hi, I have booked a slot online and got an sms to say that they will respond within 30 days but I haven't received any message yet even if I try to call there's no answer, I booked in 3 places, please help to give information.
i would like to know if my new card is ready for collection.
My ID NR 82051957XXXXX.
Was done in Meyerton.
I used the old website and it was not ready then I tried to see where I could check on this totally useless website and could not find anything. I then emailed them and was told I must try in two weeks.
then I came back here and found the SMS option and tried it.
just got the email that it's ready to collect.
Good Day Everyone,
I just sent an sms to 33214 and received an sms back advising that my card is ready for collection.
I applied for mine last year also. Maybe try to use the sms again.
If you want to know the status of your License sms your ID number to 33214..
You will receive an sms few minutes after.
tried the SMS ID to 33214, just says contact the center, tried all numbers, totally useless, cannot check anywhere to see if it's ready!!!! applied May 2021
I wrote to RTMC and they told me to check the status of my driving licence online by selecting the “Licence information summary” after logging in. However, I can’t see this option and there is no option for “querying a driving license card”. This is really very frustrating. Please help
You have to register first, only after successful registry does the license information summary become available.
nO OPTION TO CHECK YOUR LICENCE CAR ????? SINCE AUG LAST YEAR !!!!!!!
I want to check my Driver's license card I.D no.7205055446080
Since I waiting for my licence card it's been four months now how can I check my I'd 8212075048085
Hi. Ijust want hear whether my licence card is ready for collection?
Good morning I've applied for my driver's license card and I want to know if it is ready for collection? No one answers the customer care line or responds to my emails.
When can i come to collect my driver license and are open on Saturday at hammanskraal
This eNATIS online system is useless, u can't even check your card licence online. I just wonder if our comments are being checked, because the problem should have been resolved long time ago. I'ts a clear indication that no one bothers to check them. These services are used by people on the ground and when they raise issues the minister of transport will be saying" they are making a HALLABALOO"
Hi l have applied for my license last year May till now I didn't get anything, please help
Useless website we can't even check our licence card status online.
Hi I would like to check my license card I’d no 7707076XXXXXX
I am unable to access the "query licence card" option, please advise, thank you
I want to know my driver's licence card how far to be collected 90091063XXXXX
I want to check my license card
My status says "received by CPF " what does that mean?
I want to know my driver's licence ready to collect my ID 891206557XXXX
Hi I'm mdududzi khumalo....... I applied my pdp license in october till now my lisence has not come and this online natis is not working when I sms....says my driver's lisence has been produce kindly collect in the next 21 days
I want to know when. My card licence Wil be available for collection pls
Hi I renewal my pdp last year October, I need to check if is available
HI, MY NAME IS THAPELO SHUBANE I WANT TO ASK IF MY DRIVERS LICENCE IS READY FOR COLLECTION.
MY ID 80090259XXXXX
what does it mean when my notifications says DETAILS RECEIVED BY CPF
The ANC's money-spinning NATIS is a shameful money making scam.
I just want to know if my licence is ready for collection my Id 7612145697087
I renewed my license on the 5th of November2021 at boksburg department license but I can't receive any messages
The website dosent show anything it dosent give potions as to I need to check if my licence card is available for collection but nothing even an SMS
Hi guys I have applied for my prdp since 07 September 2021 and I have not received my card yet when I went to the station they say it is not back yet. This system has collapsed period.
This online does not work how to check for card collection
I have applied for the licence card since May last year and reapplied again in December 2021,have not yet received my card.i was able to check my status with regard to the production of my license card , currently I am struggling to check my status on your system. May you please assist I am quite sure I am not the only person struggling on your system it is very frustrating. On the other hand almost all people are driving with the expired licence cards
This natis not helping us there is no page for lisense status
Guys this system is not right I've applied on 08 DEC 2021 till now
Can anyone help me with their number so that I can call them in Krugersdorp dltc
I am booking for my PDP
No option to query my drivers licence details cant even login
The sms facility is not working. How do we know when to collect our licence?
It seems that this site is completely unresponsive for any queries. I also want to know when my renewed license card will be available. Seems the single machine producing these cards is either nor coping or should be replaced. This is totally unacceptable. Please respond urgently
Hi guys anyone can help me checking my card license plzzzz
Hi guys my name is Abongile matsweli am trying to check my card license, anyone can help me plzzzz🥺
Good day did apply on the 08 December I want to know if my card is ready for collection