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Organization Name : SASSA South African Social Security Agency
Facility Name : Select SAPO branch for Payment Collection
Applicable For : Individuals who are currently unemployed
Website : https://srd.sassa.gov.za/sc19/collection
SRD SASSA Update Your SAPO Branch
If you have outstanding Covid-19 Social Relief of Distress Grant payments to be collected at the Post Office, you may select the SAPO branch where you wish to collect, by clicking on the button below. This will assist to ensure that we are able to schedule your collection as soon as possible.
How to Check SRD Status?
Just follow the below steps to check your Covid-19 SRD Grant Application Status.
Step 1 : Visit the official website of SASSA through the URL https://srd.sassa.gov.za/
Step 2 : Next, click “Update Your Preferred SAPO branch” link under Select SAPO branch for Payment Collection at the bottom of the page.
Step 3 : Enter the South African ID number of Applicant
Step 4 : Enter the Phone Number used to submit your application.
Step 5 : Finally click on “Submit” button to know your status.
1. Can I go to a SASSA office to lodge an application for the Special Covid19 SRD Grant?
** No, SRD applications cannot be done at local offices. Applications for the Special Covid19 SRD Grant of R350 per month must be completed electronically by using 1 of the available channels.
** No forms will be made available as the entire process is electronic. Please stress that noone should pay for the application – the process is free
2. I made an application for the Special Covid19 SRD Grant and I have not received feedback from SASSA, any advice?
Please note that SASSA is experiencing high application volumes. Many people also apply more than once or apply on all the channels. This delays the process as SASSA has to verify all applications and ensure that there are no duplicates.
In the end SASSA will only consider one application per applicant. Once the application has been considered, a SMS message will be send to all considered applicants. Every applicant will be advised about the outcome of their application.
3. Does submission of an application imply approval is guaranteed
Submission of an application is not approval. Not all applications will be approved. Every application will be tested for availability of means or income. Those applications which pass the mean test and related verifications shall be approved. It should also be noted that payment is subject to availability of funds.
4. I received a SMS from SASSA to upload my banking details but no money has been received
Once we have obtained your banking details we should be able to pay you either through your bank account if you have one or through a cash transfer option
5. When I apply through the WhatsApp and Website channels, do I need to upload any documents or attachments such as ID copy, proof of residence etc.
SASSA does not require any documents / attachments to be uploaded. SASSA shall conduct online verification of personal information supplied through other alternative electronic means of data validation and verification. No physical documents are required
6. If I do not give consent about my information being verified with either SARS and other financial institutions, what will happen to my application
If you do not give consent for information verification with other organisations for purposes of SASSA making a decision on your application, SASSA will unfortunately not be in a position to accept your application. You cannot submit your application if no consent for information verification is provided.