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srd.sassa.gov.za Select SAPO Branch for Payment Collection : Social Relief of Distress Grant

Organization Name : SASSA South African Social Security Agency
Facility Name : Select SAPO branch for Payment Collection
Applicable For : Individuals who are currently unemployed
Website : https://srd.sassa.gov.za/sc19/collection

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How To Select SRD SAPO Branch For Payment Collection?

If you have outstanding Covid-19 Social Relief of Distress SRD Grant payments to be collected at the Post Office, you may select the SAPO branch where you wish to collect, by clicking on the button below. This will assist to ensure that we are able to schedule your collection as soon as possible.

How to Check SRD Grant Application Status?

Just follow the below steps to check your Covid-19 SRD Grant Application Status.

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Steps :
Step 1 : Visit the official website of SASSA through the URL https://srd.sassa.gov.za/

Step 2 : Next, click “Update Your Preferred SAPO branch” link under Select SAPO branch for Payment Collection at the bottom of the page.

Step 3 : Enter the South African ID number of Applicant
Step 4 : Enter the Phone Number used to submit your application.
Step 5 : Finally click on “Submit” button to know your status.

FAQ On SASSA SRD Grant

Frequently Asked Question (FAQs) On SRD SASSA Grant

1. Can I go to a SASSA office to lodge an application for the Special Covid19 SRD Grant?
** No, SRD applications cannot be done at local offices. Applications for the Special Covid19 SRD Grant of R350 per month must be completed electronically by using 1 of the available channels.

** No forms will be made available as the entire process is electronic. Please stress that noone should pay for the application – the process is free

2. I made an application for the Special Covid19 SRD Grant and I have not received feedback from SASSA, any advice?
Please note that SASSA is experiencing high application volumes. Many people also apply more than once or apply on all the channels. This delays the process as SASSA has to verify all applications and ensure that there are no duplicates.

In the end SASSA will only consider one application per applicant. Once the application has been considered, a SMS message will be send to all considered applicants. Every applicant will be advised about the outcome of their application.

3. Does submission of an application imply approval is guaranteed
Submission of an application is not approval. Not all applications will be approved. Every application will be tested for availability of means or income. Those applications which pass the mean test and related verifications shall be approved. It should also be noted that payment is subject to availability of funds.

4. I received a SMS from SASSA to upload my banking details but no money has been received
Once we have obtained your banking details we should be able to pay you either through your bank account if you have one or through a cash transfer option

5. When I apply through the WhatsApp and Website channels, do I need to upload any documents or attachments such as ID copy, proof of residence etc.
SASSA does not require any documents / attachments to be uploaded. SASSA shall conduct online verification of personal information supplied through other alternative electronic means of data validation and verification. No physical documents are required

6. If I do not give consent about my information being verified with either SARS and other financial institutions, what will happen to my application
If you do not give consent for information verification with other organisations for purposes of SASSA making a decision on your application, SASSA will unfortunately not be in a position to accept your application. You cannot submit your application if no consent for information verification is provided.

Required Information For SRD SAPO Branch Payment Collection

The SRD (Social Relief of Distress) grant administered by SASSA (South African Social Security Agency) is typically disbursed through direct bank transfers to eligible beneficiaries’ bank accounts, rather than through the South African Post Office (SAPO) branches. Beneficiaries are required to have a bank account in their name to receive the SRD grant payments.

Additional Generic Procedure

If you are a beneficiary of the SRD grant, you can select an SRD SAPO branch for payment collection by following these steps:
1. Go to the SASSA website at https://srd.sassa.gov.za/.
2. Click on the “SRD Grant” tab.
3. Click on the “Payment Options” tab.
4. Click on the “Select SAPO Branch” button.
5. Enter your ID number and cell phone number.
6. Click on the “Search” button.
7. Select the SAPO branch where you want to collect your grant.
8. Click on the “Submit” button.

You will receive an SMS from SASSA confirming your selection of the SAPO branch. You can then collect your grant at the selected branch.

Here are some additional things to keep in mind when selecting an SRD SAPO branch for payment collection:
** You must have a valid ID number and cell phone number to select an SRD SAPO branch.
** You can only select one SAPO branch for payment collection.
** You can change your selection of the SAPO branch at any time.
** You can collect your grant from any Pick n Pay, Boxer, Shoprite, Checkers, Usave, or selected OK Foods Supermarket.

47 Comments
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  1. Ayanda Nobangea

    how to switch my payment to sapo

  2. Dieperink

    ive been approved since 2022 i changed my sapo to banking details but still nothing ??
    why are people struggling to get money they really need !!!

  3. Derick

    My application is aprove but no payday at the bottom and I need to choose Sapo to receive my 350 gran

  4. Mnelisi Mpanza

    I have a problem my Sassa R350 has paydate but decline to cash out

  5. Anonymous

    Please reinsert the SAPO space for some of us with no active account banks you can’t reffere us to none existing space for SAPO payment collection this is urgent request some of us have plenty of dates for money collection with no luck in collecting it

  6. Jamie-lee Lukas

    I really need help with my banking details don’t have one yet please help me

  7. Junaid

    Need help been approved for 8mths not 1payment sapo is my payment method. Dont have 1payment date plz help need the money for bread and electricity

  8. Junaid

    8months approved already post bank method of mayment but not payment have i ever gotten. Really thought this money will help me not go hunhry at night. Plz help me

  9. Chantel

    There was money paid in my son Sassa card from last year September to March this year but when I.went to go and check so there was nothing.And im.Only receiving this year and months money.Please help what should I do

  10. Tanya

    Why can’t I get my money at shoprite…..still say post office not selecting

  11. Anonymous

    I have changed my srd to bank account but it is not verified yet it is still pending

  12. niel stevens

    I need a 1tam pin

  13. Luzaan

    My playdate was 23ofjun but money at shoprite for me wht must I do

  14. Sbongokuhle Mzimela

    Hy I have a problem I didn’t receive payment of November 2021 till March 2022 but it is approve

  15. Khanyisile

    How can I withdraw my wrd Grant from shops ineg boxes, PNP

  16. Hope motloung

    I was at the post office yesterday Nd they told me that my application was not appear but the sent says it active

  17. Raisibe calia

    howh will find out if my payment is active

  18. Raisibe calia

    i need help me R350 grant october 2021 i not work so i need money to support my child

  19. Tumtum

    My srd grant is approved so I only get payment for November and December ,what about the outstanding payment from August to october

  20. Patricia

    How to select sapo branch please help

  21. Patricia

    How to choose sapo

  22. Anonymous

    How to select Sapo branch

  23. Bhekumusa Sandal dlamini

    My application is aprove but no payday at the bottom and I need to choose Sapo to receive my 350 grant

  24. Kgotso Buti johannes

    How can I select brunch

  25. Mogwasi Tshepang

    How do I change from post office to retails stores

  26. Nokwanda

    How to updates sapo branch cz is just said i should click below but i cant c that button plz help

  27. Angela

    How can i register for pick pay payout of the 350 grant is for my aunty please and thank you

  28. Menzi

    How i findout apout my payment active

  29. Anonymous

    How do i know where i can collect my 350

    1. Nelson

      How do I get an sms inoder to collect sassa srd grant at boxer

  30. Vutivi

    Help to change post office.you payment to capitec ban

  31. Selby Sihle Buthelezi

    Hi how do I inset my sapo branch coz I forget to put it in in my registration now my application says pending coz I didn’t put any sapo branch,plz help

  32. Morongwa

    Help i need to change Sapo to Bank card

  33. Khauhelo

    I just want know 055 pay day

  34. Chegofatso

    How can I change my bank details please help?

    1. LUYANDA

      Hei I need to change post bank to get my payment to Boxer stored or Pic_npay

  35. Anonymous

    How do you change from post office to bank account

  36. Ronny Thabo Maseko

    Kindly help me how to change my bank details

    1. nico

      theye say 1 september

  37. Khanyiso fusa

    What must I do,I forgot my numbers please help

  38. Anonymous

    How does Sapo work.. must I wait for them to call me or wat.

  39. Jeanette

    How will I find out if my payment is active?

  40. Thabang joseph banda

    How to change my contuct number

  41. Rumana

    How does SAPO works… do i need to wait for them to call me to collect?

  42. Anonymous

    how does SAPO works do i have to wait for them to call me to collect money

  43. Clinton

    How will I find out if my payment is active?

    1. Patience Mvuleni

      How do I change my bank account course the one I selected is not working?

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