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SASSA COVID-19 SRD R350 Grant : Change Your Contact Details (Cellphone Number & Email)

Organization : South African Social Security Agency (SASSA)
Scheme Name : COVID-19 SRD R350 Grant
Facility Name : Change Your Contact Details (Cellphone Number & Email)
Applicable For : Applicants who wants to change contact details
Country : South Africa
Website : https://srd.sassa.gov.za/

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What is SASSA Social Relief of Distress Grant?

The SASSA Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment, and have no financial support from any other source.

Related / Similar Facility :

Check SASSA COVID-19 SRD R350 Grant Status Online

SASSA Reconsideration Status Check May To March 2022

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How To Change COVID-19 SRD R350 Grant Contact Details?

If you want to update your cellphone number and/or email address that is used for communication and web application access related to your COVID-19 SRD R350 grant, we firstly need to verify that you are the original applicant.Please submit your 13 digit South African identity number and the 6 digit Application ID (AppID) that SASSA issued to you on application or reapplication.

Step-1 : Go to the link https://srd.sassa.gov.za/sc19/contact
Step-2 : Enter your ID Number and Applicant ID
Step-3 : Click on Submit button

Note:
Note that you can only submit one request to update your contact details in a 24 hour period.

FAQ On Special Covid R350 Grant

Frequently Asked Question (FAQ) On Special Covid R350 Grant

1. How do I apply?
** Website address: srd.sassa.gov.za/
** WhatsApp line: 082 046 8553
** SASSA Chatbot: sassa.gov.za

2. Will the application be accepted if I do not agree to the terms and conditions on the Declaration & Consent document?
If consent is not granted, the application will not be submitted to SASSA.

3. Will the application be accepted if I do not indicate that I have read the You and my Covid 19 grant document?
The application will not be submitted if the client does not indicate that, he/she has read and understood the You and my Covid 19 grant document

4. Can I use somebody elseโ€™s phone number or bank account?
Applicants to note that the bank account or the cellular phone number provided for payment MUST be registered in the name

5. How will I know if my payment is ready for collection?
The application and payment status can be viewed on the SRD website .It is very important for every applicant to provide the correct mobile number through which he/she can be contacted, as all communication with applicants will be through SMS notifications

6. I cancelled my application because I received a temporary job but now it is finished. Can I re-apply?
Clients who previously cancelled the grant, and who would like to re-activate the grant, due to a change in their circumstances are welcome to re-apply.

7. What do I do if my application is declined?
** The declined application will only be reconsidered upon a request from the client
** An application has to be lodged on the website within 30 days of the outcome being available.

Contact

** To change Mobile number Client must contact SASSA Toll Free Call centre on: 0800 60 10 11
** If further clarity is required, Please contact: SASSA Toll Free Call centre on: 0800 60 10 11 OR Send an email to: Grantsenquiries AT sassa.gov.za

Some Important Information From Comment

Comment:
1. My application was activated with my Capitec account and all in toll free number. I negotiated and told that all this details I updated for my SRD application was changed in this current month and I should access the SASSA websites to correct the application as an applicant my identity and the information is differ of application so, this nothing can they do for me and I must do it for myself so my cell phone account was in data charges with no ability to make changes in my own as my contacts received OTP seems the number that a help to of my sibling connected to verify the application and I seek help to find secured application with no unknown changes.

115 Comments
Add a Comment
  1. Tshepiso

    how do you change your number

  2. Ronell

    whatust I do of my srd grand is approved for 6 months but no pay dates and I don’t want it in my account anymore but by any cashiers

  3. Nufah Jacobs

    Hi my name is Nufah Jacobs since April till now I have been waiting for my payment dates dates and another thing is ever since I chatted to one of the Sassa help agents I can’t go check my status
    my telephone number i applied with cannot be found on the system so wat do I do now

  4. rengo

    How to change my bank details guys ๐Ÿ˜ฅ๐Ÿ˜ต

  5. Masedi Samantha lekgowa

    I’ve applied since last if last year but only for approved last year for 3 months and it says approved but no payment date what could be the delay of the pay date

  6. Sindisiwe

    Hi I want to change my number for 350

  7. BALUNGILE NCAMSILE NGIDI

    source of income is referred.2022.January to October.November to December approved no payday

  8. Farieda Jacobs

    Approved no pay date since August 2022 please help

  9. LLR

    my sassa 350grant s approved but no paydates can u tell me what’s wrong plse LLR 0738423151

  10. David Jabulani

    my 350 grants has aproved since April n has no dates please help guyz my account is 154441XXXX

  11. siphamandla

    My 350 aproved but no pay dates and iwant to change banking details now my account number is 63031527469 please use this account numbers

  12. sphamandla

    Sphamandla mavimbela hi can you please change my old account number banking details

  13. Priscilla

    i declined since july cause they use my account to sand my grandma money for food ๐Ÿ˜ญ๐Ÿ˜ญ

  14. Nokuthula

    I’m struggling to change my banking details may you please help me please

  15. Yoniswa mhlwana

    I got approved but no pay date I want to change bank details

  16. Behlukanisile

    Please help me to change my banking details

  17. Xolani Ngwenya

    Morning can you please help me to change my number for my application

  18. Phindile

    Can you please change my cell phone number please ๐Ÿ˜ญ

  19. Bongiwe

    I have 7 months approved but no paydates I want to verify my banking details plz help me.

  20. Zama

    Someone change my number,I need help

  21. Vuyolwethu

    I have a problem I have lost my phone.i don’t have the number that I have registered with for 350 how can I change my number.

  22. Ngiphile

    I want to change contact number

  23. Nelile

    hiy I have paydate but when I check my standard bank card there is no money but I’ve already given my bank details please help me

  24. Nelile

    Hiy I have a problem on my 350 it has paydate but when I check my standard bank card there is no money but I’ve already given my bank details please help me I need this money

  25. Ntombenhle

    I want change my bank detail

  26. Ntombenhle

    My 350 is still approved but no pay date why is something wrong or what

  27. Faren

    hi I want to change my bank account

  28. Emily

    Can i please change my old number to a new one

  29. Yoliswanconyelo

    Hi plz help me i want 2 changed my banking details plz

  30. Qaku silindo

    how long we take after will change my number…how will be activeted to shops or bank

  31. Simangele

    I want to change bank account

  32. Thandeka

    how do i change my banking details

  33. Simangele khonzaphi Masondo

    Hi i need to change bank account to post office my 350 approved 4 7mounths

  34. Nokwandile Madywe

    Someone changed my number and I do not know that person so if I’m trying So I don’t get my I’d application because when I fill my number says failed so plzzz help me

  35. Zinakile

    My 3R50 IS APPROVED WITH NO PAY DATES PLZ HELP

  36. Maureen

    My few months declined and i tried to reapply with no success what must i do lm not working please help

  37. Sinentlantla Mdwebu

    My R350has been declined it been 4months now but I don’t have any source of income

  38. Nonzukiso sankxa

    want change my mobile number

  39. Dephney kokobane

    Someone changed my number and i do not know that person so if im triying so i can’t get my id application because when i fill my
    number it keeps saying failed

  40. Kolobe Advice

    Struggling to change my numbers since yesterday

  41. Kolobe Advice

    I am struggling to change my number

  42. Ntombikhona dlamini

    My number was changed I don’t know who’s changing my number pls I need help

  43. Ntombikhona

    i want to change my phone number

  44. Sibongile mbhentse

    I need to change my contact number

  45. Trudy

    I wanna change my number

  46. Sindisiwe Julia nkomo

    I want to change may banking details

  47. Hlengiwe

    Hi iwant to submit my account details

  48. Emma dimakatso

    I want to change my bank details

  49. Brandon

    please can I change my phone number

    1. Qaku silindo

      yes easy like abc call me give me yout number

  50. Fikile

    Iwant to change My my number my old number

    1. silindo

      send your details to me

  51. Ntombekhaya khumalo

    Iwant to change my bank details from post office to shops

  52. Lutendo

    I want to change my payment from post bank to boxer and i want to select all to move to boxer store

  53. Nolwazi

    My phone number was changed I don’t know who did it and I don’t know my application ID

    1. Trudy

      Can i change my number?

  54. Annah Sibanyane

    Please help me I want to change my number n my bank details

  55. Luthando sana

    I also lost my number and to change number i must have app id which i lost with the phone that have my sim card

  56. Lee-roy

    My phone number was changed and I don’t know that number

  57. Lwazi

    I want to change my banking details

  58. Nontobeko sibisi

    I want to change my bank details, please help me

  59. John mothibedi

    Hy I want to cancel bank payment and change to boxer

  60. Noluyolo

    Plz help me to change my number

  61. Sharon Hildebrand

    I lost my number and can’t remember my sassa number

  62. Keneiwe modisengane

    I want to change my number there problem is I don’t know the application id plz help

  63. Boneka

    April May June July approved but no payment date

  64. Asiphe

    Who to change cell phone number?

  65. Ntombesizwe

    Hey I have abaut date lm approved April until June but theres no paydate please help me with date

  66. Refilwe Molahloe

    I need help someone changed my number when i try to change my number it’s a already requested in past 24hours help me plz

    1. Ntandokazi

      Did you get help?

  67. Mandilakhe

    I want to change my number plz old number it’s 07631XXXXX new number 07249XXXXX

  68. Nthabiseng Juliet modise

    I want to change my banking details I want to take it to boxer

    1. Asanda Riecky Xhi

      I want to change my bank details to this account 510556XXXX
      Branch code 678910
      Account type current account

  69. Aphiwe nogwebela

    Plz can u please change my cellphone number I just want to use another number cause that one is no longer working is blocked

  70. numbers Eljowne

    Change my number

    1. Zoliswa

      Can I please change my contact number I have been trying but failed

  71. Kwanda Stanley zulu

    I did get my 350 for July untill now If i try to check in my Application
    I got , my Application two months canceled july and August or mybe someone did did that i don’t know reall please help me to fix this problam.

  72. Bongani

    Change my account plsz help

    1. Eljowne

      Change numbers

  73. Letlhogonolo prince maine

    my number not exist can you please help me to change the mumber so that i can received my srdR350 please.

    1. Eljowne

      Change number

    2. Palesa p

      How long do I have to wait before I can go and collect my 350 after changing my contact deatails

  74. Koketso Arnold maluleka

    I am struggling to submit my banking details help me to submit them…

  75. Johannah

    Please help me to change my bank ACC cause the older one was blocked thank you

  76. Zanele

    I want to change my bank details

  77. Amelia Motsapi

    I want to change money to the shoprite

    1. Eljowne

      Change money to shoprite

  78. Siyabonga Jezile

    Please help what can I do.

  79. Siyabonga Jezile

    Please help me with my bank account.

  80. montshoane

    Please help me with my banking details

  81. montshoanekgoesha

    My R350 always decline because my banking details are wrong so please help me how to exchange my banking details?๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  82. montshoanek

    Please help me with my sassa bank details

  83. Nokuthula

    It aproved but no pay date for May and June

  84. Margaret Dimakatso

    My 350 srd sassa was approved but no paydate

  85. Boitumelo

    I want to change my account number

    1. Bongani

      Help you know ldge

  86. Mofokeng puleng

    My 350 is still approved by no pay date why

  87. Kaylene

    April approved May pending June approved July pending come on will I ever get my money really I’ve changed my banking details to post bank but I’m using my SASSA card for receiving my child’s grant so will I still get it

  88. Asanda

    Always declined why because I’m not working rely on child Grint only please ineed350

  89. Goodness

    Approved but no pay date april may june why

  90. Nompumelelo

    I want to verify my bank details pls help

  91. Khethy

    Approve with no payday why

  92. Khethy

    I don’t understand one thing about this money why the others get its but I didn’t even get once april decline
    June approve with no payday

  93. Martin Katlego

    Always decline why

  94. Martin Katlego

    Helo me to get srs sassa grant please

  95. Lanatso Jane

    I have been declined from Aug to Nov 2021 what can I do but Dec to March I received that money.

  96. Goitseone Alfred

    My application ID386417 was activated with my Capitec account 183504XXXX and all in toll free number 080060XXXX I negotiated
    and told that all this details I updated for my srd application was changed in this current month and I should access the Sassa websites to correct the application as an applicant my identity and the information is differ of application so this nothing can they do for me and I must do it for myself so my cell phone account was in data charges with no ability to make changes in my own as my contacts (07277XXXXX) received OTP590XX seems the number that a help to of my sibblings 083409XXXX
    connected to verify the application and I seek help to find secured application with no unknown changes.

  97. Puleng

    My 350 its been declining but June is approved but no pay date what should I do

  98. Othusetse Piet segomotso

    Please help me to change my bank account

  99. Thandi ncobile mahlangu

    How can i change my banking details

    1. Hlengiwe

      Im not working but my bank account is working every month my brother get income at his work its not mine that mine, I borrowed my young brother that his using my bank account

  100. Mpjane Cedrick

    My.account.16400XXXXXX.Im not working so please help

  101. Ivy Rekhotso

    Always declined why because currently i’m not working.i rely on child grant only.please help i need R350 seriously

  102. Nompilo

    My R350 is still approved but no pay dates I check bank details they still pending why? Is there something wrong i did๐Ÿ˜ข??

    1. Obusitswe Herry Letube

      Hi can you please change my number for me I just want to yours did number

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