SASSA COVID-19 SRD R350 Grant : Change Your Contact Details (Cellphone Number & Email)
Organization : South African Social Security Agency (SASSA)
Scheme Name : COVID-19 SRD R350 Grant
Facility Name : Change Your Contact Details (Cellphone Number & Email)
Applicable For : Applicants who wants to change contact details
Country : South Africa
Website : https://srd.sassa.gov.za/
Want to comment on this post? Go to bottom of this page. |
---|
Contents
What is SASSA Social Relief of Distress Grant?
The SASSA Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment, and have no financial support from any other source.
Related / Similar Facility :
How To Change COVID-19 SRD R350 Grant Contact Details?
If you want to update your cellphone number and/or email address that is used for communication and web application access related to your COVID-19 SRD R350 grant, we firstly need to verify that you are the original applicant.Please submit your 13 digit South African identity number and the 6 digit Application ID (AppID) that SASSA issued to you on application or reapplication.
Step-1 : Go to the link https://srd.sassa.gov.za/sc19/contact
Step-2 : Enter your ID Number and Applicant ID
Step-3 : Click on Submit button
Note:
Note that you can only submit one request to update your contact details in a 24 hour period.
FAQ On Special Covid R350 Grant
Frequently Asked Question (FAQ) On Special Covid R350 Grant
1. How do I apply?
** Website address: srd.sassa.gov.za/
** WhatsApp line: 082 046 8553
** SASSA Chatbot: sassa.gov.za
2. Will the application be accepted if I do not agree to the terms and conditions on the Declaration & Consent document?
If consent is not granted, the application will not be submitted to SASSA.
3. Will the application be accepted if I do not indicate that I have read the You and my Covid 19 grant document?
The application will not be submitted if the client does not indicate that, he/she has read and understood the You and my Covid 19 grant document
4. Can I use somebody elseโs phone number or bank account?
Applicants to note that the bank account or the cellular phone number provided for payment MUST be registered in the name
5. How will I know if my payment is ready for collection?
The application and payment status can be viewed on the SRD website .It is very important for every applicant to provide the correct mobile number through which he/she can be contacted, as all communication with applicants will be through SMS notifications
6. I cancelled my application because I received a temporary job but now it is finished. Can I re-apply?
Clients who previously cancelled the grant, and who would like to re-activate the grant, due to a change in their circumstances are welcome to re-apply.
7. What do I do if my application is declined?
** The declined application will only be reconsidered upon a request from the client
** An application has to be lodged on the website within 30 days of the outcome being available.
Contact
** To change Mobile number Client must contact SASSA Toll Free Call centre on: 0800 60 10 11
** If further clarity is required, Please contact: SASSA Toll Free Call centre on: 0800 60 10 11 OR Send an email to: Grantsenquiries AT sassa.gov.za
Some Important Information From Comment
Comment:
1. My application was activated with my Capitec account and all in toll free number. I negotiated and told that all this details I updated for my SRD application was changed in this current month and I should access the SASSA websites to correct the application as an applicant my identity and the information is differ of application so, this nothing can they do for me and I must do it for myself so my cell phone account was in data charges with no ability to make changes in my own as my contacts received OTP seems the number that a help to of my sibling connected to verify the application and I seek help to find secured application with no unknown changes.
how do you change your number
whatust I do of my srd grand is approved for 6 months but no pay dates and I don’t want it in my account anymore but by any cashiers
Hi my name is Nufah Jacobs since April till now I have been waiting for my payment dates dates and another thing is ever since I chatted to one of the Sassa help agents I can’t go check my status
my telephone number i applied with cannot be found on the system so wat do I do now
How to change my bank details guys ๐ฅ๐ต
I’ve applied since last if last year but only for approved last year for 3 months and it says approved but no payment date what could be the delay of the pay date
Hi I want to change my number for 350
source of income is referred.2022.January to October.November to December approved no payday
Approved no pay date since August 2022 please help
my sassa 350grant s approved but no paydates can u tell me what’s wrong plse LLR 0738423151
my 350 grants has aproved since April n has no dates please help guyz my account is 154441XXXX
My 350 aproved but no pay dates and iwant to change banking details now my account number is 63031527469 please use this account numbers
Sphamandla mavimbela hi can you please change my old account number banking details
i declined since july cause they use my account to sand my grandma money for food ๐ญ๐ญ
I’m struggling to change my banking details may you please help me please
I got approved but no pay date I want to change bank details
Please help me to change my banking details
Morning can you please help me to change my number for my application
Can you please change my cell phone number please ๐ญ
I have 7 months approved but no paydates I want to verify my banking details plz help me.
Someone change my number,I need help
I have a problem I have lost my phone.i don’t have the number that I have registered with for 350 how can I change my number.
I want to change contact number
hiy I have paydate but when I check my standard bank card there is no money but I’ve already given my bank details please help me
Hiy I have a problem on my 350 it has paydate but when I check my standard bank card there is no money but I’ve already given my bank details please help me I need this money
I want change my bank detail
My 350 is still approved but no pay date why is something wrong or what
hi I want to change my bank account
Can i please change my old number to a new one
Hi plz help me i want 2 changed my banking details plz
how long we take after will change my number…how will be activeted to shops or bank
I want to change bank account
how do i change my banking details
Hi i need to change bank account to post office my 350 approved 4 7mounths
Someone changed my number and I do not know that person so if I’m trying So I don’t get my I’d application because when I fill my number says failed so plzzz help me
My 3R50 IS APPROVED WITH NO PAY DATES PLZ HELP
My few months declined and i tried to reapply with no success what must i do lm not working please help
My R350has been declined it been 4months now but I don’t have any source of income
want change my mobile number
Someone changed my number and i do not know that person so if im triying so i can’t get my id application because when i fill my
number it keeps saying failed
Struggling to change my numbers since yesterday
I am struggling to change my number
My number was changed I don’t know who’s changing my number pls I need help
i want to change my phone number
I need to change my contact number
I wanna change my number
I want to change may banking details
Hi iwant to submit my account details
I want to change my bank details
please can I change my phone number
yes easy like abc call me give me yout number
Iwant to change My my number my old number
send your details to me
Iwant to change my bank details from post office to shops
I want to change my payment from post bank to boxer and i want to select all to move to boxer store
My phone number was changed I don’t know who did it and I don’t know my application ID
Can i change my number?
Please help me I want to change my number n my bank details
I also lost my number and to change number i must have app id which i lost with the phone that have my sim card
My phone number was changed and I don’t know that number
I want to change my banking details
I want to change my bank details, please help me
Hy I want to cancel bank payment and change to boxer
Plz help me to change my number
I lost my number and can’t remember my sassa number
I want to change my number there problem is I don’t know the application id plz help
April May June July approved but no payment date
Who to change cell phone number?
Hey I have abaut date lm approved April until June but theres no paydate please help me with date
I need help someone changed my number when i try to change my number it’s a already requested in past 24hours help me plz
Did you get help?
I want to change my number plz old number it’s 07631XXXXX new number 07249XXXXX
I want to change my banking details I want to take it to boxer
I want to change my bank details to this account 510556XXXX
Branch code 678910
Account type current account
Plz can u please change my cellphone number I just want to use another number cause that one is no longer working is blocked
Change my number
Can I please change my contact number I have been trying but failed
I did get my 350 for July untill now If i try to check in my Application
I got , my Application two months canceled july and August or mybe someone did did that i don’t know reall please help me to fix this problam.
Change my account plsz help
Change numbers
my number not exist can you please help me to change the mumber so that i can received my srdR350 please.
Change number
How long do I have to wait before I can go and collect my 350 after changing my contact deatails
I am struggling to submit my banking details help me to submit them…
Please help me to change my bank ACC cause the older one was blocked thank you
I want to change my bank details
I want to change money to the shoprite
Change money to shoprite
Please help what can I do.
Please help me with my bank account.
Please help me with my banking details
My R350 always decline because my banking details are wrong so please help me how to exchange my banking details?๐ญ๐ญ๐ญ
Please help me with my sassa bank details
It aproved but no pay date for May and June
My 350 srd sassa was approved but no paydate
I want to change my account number
Help you know ldge
My 350 is still approved by no pay date why
April approved May pending June approved July pending come on will I ever get my money really I’ve changed my banking details to post bank but I’m using my SASSA card for receiving my child’s grant so will I still get it
Always declined why because I’m not working rely on child Grint only please ineed350
Approved but no pay date april may june why
I want to verify my bank details pls help
Approve with no payday why
I don’t understand one thing about this money why the others get its but I didn’t even get once april decline
June approve with no payday
Always decline why
Helo me to get srs sassa grant please
I have been declined from Aug to Nov 2021 what can I do but Dec to March I received that money.
My application ID386417 was activated with my Capitec account 183504XXXX and all in toll free number 080060XXXX I negotiated
and told that all this details I updated for my srd application was changed in this current month and I should access the Sassa websites to correct the application as an applicant my identity and the information is differ of application so this nothing can they do for me and I must do it for myself so my cell phone account was in data charges with no ability to make changes in my own as my contacts (07277XXXXX) received OTP590XX seems the number that a help to of my sibblings 083409XXXX
connected to verify the application and I seek help to find secured application with no unknown changes.
My 350 its been declining but June is approved but no pay date what should I do
Please help me to change my bank account
How can i change my banking details
Im not working but my bank account is working every month my brother get income at his work its not mine that mine, I borrowed my young brother that his using my bank account
My.account.16400XXXXXX.Im not working so please help
Always declined why because currently i’m not working.i rely on child grant only.please help i need R350 seriously
My R350 is still approved but no pay dates I check bank details they still pending why? Is there something wrong i did๐ข??
Hi can you please change my number for me I just want to yours did number